At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.

Customizing your profile Follow

Overview

Your Zoom profile allows you to update your user information, including your name, personal meeting ID, email address, and more. Some of this information is displayed to other users in the account, such as your name, department, and job title.

Note: Some settings can only be changed by an account owner or admin. 

This article covers:

Accessing your profile

  1. Sign in to the Zoom web portal
  2. In the navigation menu, click Profile.
    You can view and edit the following settings:

Name and picture section

Profile Picture: Click your profile picture to add or change it. You can also adjust the crop area on your current picture or upload a new one. You can also delete your profile picture by clicking Delete

Name: To change your name, click Edit on the right side. You can also add other profile information including Department, Job TitleCompany, and Location.

Your profile picture, display name, phone, department, job title, and location is displayed to other users when they hover over your profile picture in the Zoom desktop client.

Personal section

Phone: Add up to 3 external phone numbers to your profile. To add a phone number, click Add Phone Number. When adding an external number, Zoom will prompt you to verify it before it appears in your profile.

Zoom Phone: If you have a Zoom Phone license, this section displays your direct phone numbers (if applicable), company number, and extension.

  • Note: If you have Zoom Phone direct numbers, they will automatically display under Direct Number in your profile card in the desktop client or mobile app. You don't need to add your Zoom Phone numbers to your profile.

Time Zone: Edit the time zone to apply to the Zoom desktop client, mobile app, and provisioned desk phones.

Date Format: Edit the date format for your region.

Language: Edit the default language for the Zoom web portal.

Date and Time: Click Edit to change your time zone, date format, and time format. 
Note: If you have a Zoom Phone license, this setting will also be used for Zoom Phone. Make sure you set the correct time zone as it will affect your call history, recordings, voicemail messages, and business hours.

Meeting section

Personal Meeting ID: Click Edit on the right side to change your personal meeting ID or check the option, Use your Personal Meeting ID for instant meetings.

Personal Link: If you have a paid license on a Business or Education account, you can set a personal link. Click Customize on the right to set one or edit your existing personal link.

Host Key: Click closed eye icon to view your host key and Edit to change your host key.

Account section

License: Displays the type of license and add-ons assigned to you. Click the question mark (?) to learn more about each license or feature. If you have a Zoom Phone license, you will see your calling package. This section also displays your meeting capacity and webinar capacity (if applicable). To change this, you will need to purchase and assign different licenses.

Account No: Your account number is listed below your name. You can note this if you call into Zoom support for assistance, as it will help us locate your account faster.

Sign In section

Sign-In Email: Click Edit on the right side to change your email address and password used to sign in. If you do not have the Edit option or would like additional instructions, learn more about changing your email.

Sign-in Password: Click Edit to change your password used to sign in. This option is not available if you sign in using SSO.

Linked Account: Displays your linked accounts that can be used to sign in. For example, Single Sign-On or Google.

Sign Me Out from All Devices: Sign out of desktop and mobile devices. You will need to change your password on older versions of Zoom after signing out. This can be useful if you misplace a device that has Zoom installed and signed in.

Others section

User Group: Displays the user groups your account owner or admin has assigned you to.

Calendar and Contacts Integration: Set up or change calendar and contacts integration with Google, Office365 or Exchange.

Transit Data: Select data center regions for hosted meetings and webinars.