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Changing account settings Follow


Account settings allows you to change settings for all users in your account. You can also lock settings on off to prevent users from changing them.

The account settings mirror the settings available for groups and for individual users. If not locked for the account or group, they can be adjusted by the individual user. This allows you to customize tiered settings.

Note: This article covers settings that are only available at the account level. In addition to these settings, account owners and admin can access user-level settings.

This article covers:


  • Account owner or admin privileges
  • Free with Credit Card, Pro, Business, Education, Enterprise, or API Partner Account

Accessing and changing account settings

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Account Management then Account Settings.
    Your account settings will be listed under three tabs: Meeting, Recording, and Telephone.
  3. Navigate to the setting you want to change.
  4. Click the lock icon  to lock a setting. If you lock a setting, users on your account will not be able to change this setting individually and it will also be locked for all groups.

You can change the following settings. Some settings are dependent on certain prerequisites. If you do not see a setting listed for your group, review the article on the setting to see if your account meets those prerequisites.

Meeting tab

Note: This article covers settings that are only available at the account level. In addition to these settings, account owners and admin can access user-level settings.


Schedule Meeting

In Meeting (Basic)

Note: For this section, admins have access to the same settings as users.

In Meeting (Advanced)

  • Q&A in webinar
  • Virtual background
  • Peer to Peer connection while only 2 people in a meeting: Enable one-on-one meetings to have data routed directly between two participants, rather than going through the cloud. Enabling this setting improve the quality of one-on-one meetings depending on how your network prioritizes traffic. When a third participant joins a one-on-one meeting, it will use Zoom's cloud infrastructure instead of using a peer-to-peer connection.
  • DSCP marking
  • Allow Skype for Business (Lync) client to join a Zoom meeting

Invitation Email Branding

Click Edit to customize an email templates. Learn more about the schedule meeting email template.

Note: If you have a vanity URL, you can customize additional email templates.

Calendar and Contact

Configure settings for calendar and contacts integration.

Email Notifications

  • When host licenses are running low
  • When the meeting duration exceeds the limit

Admin Options

  • Allow auto activation when adding users
  • Blur snapshot on iOS task switcher
  • Display meetings scheduled for others
  • Use content delivery network (CDN)
  • Require users to update the client
  • Allow users to contact Zoom's Support via Chat
  • Show one person meetings on Dashboard and Reports

More Settings

  • Direct call a room system

Recording tab

Telephone tab

  • Telephone welcome message (requires dedicated dial-in number)
  • Telephone on-hold music (requires dedicated dial-in number)

Zoom Phone tab

Change account-level Zoom Phone policy settings.