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Account settings Follow


Account settings allows you to change settings for all users in your account. You can also lock settings on off to prevent users from changing them.

The account settings mirror the settings available for groups and for individual users. If not locked for the account or group, they can be adjusted by the individual user. This allows you to customize tiered settings.

This article covers:


  • Account owner or admin privileges
  • Free with Credit Card, Pro, Business, Education, Enterprise,  or API Partner Account

Accessing and changing account settings

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Account Management then Account Settings.
    Your account settings will be listed under three tabs: Meeting, Recording, and Telephone.
  3. Navigate to the setting you want to change.
  4. Click the lock icon  to lock a setting. If you lock a setting, users on your account will not be able to change this setting individually and it will also be locked for all groups.

Account settings

The following list includes possible settings available under Account Setting. Some settings are dependent on certain prerequisites. If you do not see a setting listed for your group, review the article on the setting to see if your account meets those prerequisites.

Meeting tab

Schedule Meeting

In Meeting (Basic)

In Meeting (Advanced)

Email Notifications

  • When a cloud recording is available
  • When attendees join meeting before host
  • When a meeting is cancelled
  • When host licenses are running low
  • When an alternative host is set or removed from a meeting
  • When someone scheduled a meeting for a host
  • When the cloud recording is going to be permanently deleted from trash

Admin Options

  • Allow auto activation when adding users
  • Blur snapshot on iOS task switcher
  • Display meetings scheduled for others
  • Use content delivery network (CDN)
  • Require users to update the client
  • Allow users to contact Zoom's Support via Chat
  • Show one person meetings on Dashboard and Reports

More Settings

  • Direct call a room system

Recording tab

Telephone tab

Zoom Phone tab

Change account-level Zoom Phone policy settings.