Help Center
Overview
Account settings allows admins to change settings for all users in your account. You can also lock settings on or off to prevent users from changing them.
The account settings mirror the settings available for groups and for individual users. If not locked for the account or group, they can be adjusted by the individual user. This allows you to customize tiered settings.
Note: This article covers settings that are only available at the account level. In addition to these settings, account owners and admin can access user-level settings.
This article covers:
Prerequisites
- Account owner or admin privileges
- Free with Credit Card, Pro, Business, Education, Enterprise, or API Partner Account
Accessing and changing account settings
- Sign in to the Zoom web portal.
- In the navigation panel, click Account Management then Account Settings.
Your account settings will be listed under three tabs: Meeting, Recording, and Telephone. - Navigate to the setting you want to change.
- Click the lock icon
to lock a setting. If you lock a setting, users on your account will not be able to change this setting individually and it will also be locked for all groups.
You can change the following settings. Some settings are dependent on certain prerequisites. If you do not see a setting listed for your group, review the article on the setting to see if your account meets those prerequisites.
Note: This article covers settings that are only available at the account level. In addition to these settings, account owners and admin can access user-level settings.
Meeting tab
Security
- Passcode requirement: Set complexity requirements for passcodes.
- Default encryption type: Set enhanced encryption or end-to-end encryption as the default encryption for meetings.
Schedule Meeting
- Add watermark
- Add audio watermark
- Always display "Zoom Meeting" as the meeting topic
- Require a passcode for Room Meeting ID (Applicable for Zoom Rooms only)
- Bypass the passcode when joining meetings from meeting list
- Office 365 users can consent to enterprise applications accessing company data on their behalf
In Meeting (Basic)
Note: For this section, admins have access to the same settings as users.
In Meeting (Advanced)
- Q&A in webinar
- Virtual background
- Peer to Peer connection while only 2 people in a meeting: Enable one-on-one meetings to have data routed directly between two participants, rather than going through the cloud. Enabling this setting improves the quality of one-on-one meetings depending on how your network prioritizes traffic. When a third participant joins a one-on-one meeting, it will use Zoom's cloud infrastructure instead of using a peer-to-peer connection.
- DSCP marking
- Allow Skype for Business (Lync) client to join a Zoom meeting
- Show a custom disclaimer when starting or joining a meeting
Invitation Email Branding
Click Edit to customize an email templates. Learn more about the schedule meeting email template.
Note: If you have a vanity URL, you can customize additional email templates.
Calendar and Contact
Configure settings for calendar and contacts integration.
Email Notifications
- When host licenses are running low
- When the meeting duration exceeds the limit
Admin Options
- Allow auto activation when adding users
- Blur snapshot on iOS task switcher
- Display meetings scheduled for others
- Use content delivery network (CDN)
- Require users to update the client: Require users with older versions of the Zoom desktop client or mobile app to update to the minimum client versions specified below. This can be applied to only internal users or to include external meeting participants, as well as configured at the group level for more nuanced version requirements across different teams. This is enforced at sign-in or when trying to start a meeting or webinar, informing them to update to the specified version and provides an option to update.
- Allow users to contact Zoom's Support via Chat
- Show one person meetings on Dashboard and Reports
More Settings
Recording tab
- Prevent hosts from accessing their cloud recordings
- Cloud recording downloads
- Record meeting as WORM state (write once, read many)
- Allow recovery of deleted cloud recordings from Trash
- Push notification to subscription URL when a cloud recording is available
Telephone tab
- Telephone welcome message (requires dedicated dial-in number)
- Telephone on-hold music (requires dedicated dial-in number)
Zoom Phone tab
Change account-level Zoom Phone policy settings.
