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Getting started with billing management Follow

Overview

You can use the Billing page in the Zoom web portal to view your current plan, billing, invoice history. You can also update your subscription and payment information. 

This article covers:

Prerequisites

  • Account owner, admin, or another role with billing privileges

Accessing billing management

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
    You can access the following tabs:

Current Plans tab

On the Current Plans tab, you can view what type of subscription you are currently on and upgrade your current subscription type.

Click Upgrade Account to change your plan type from a Basic (Free) to a Pro (Paid) plan

If you already have a subscription, click Add or Edit to update or cancel your subscription.

Additional Add-ons section

Scroll down to the Additional Add-ons section to view add-ons. If you want to change an existing add-on listed under Current Plans, use the Add/Edit button above instead of adding it again under Available Add-ons.

Billing Information tab

Use the Billing Information tab to update your payment information, such as credit card, PayPal, or billing address.

Invoice History tab

On the Invoice History tab, you can view your past invoices.