Using the Conference Room Connector

The H.323/SIP Room Connector is a gateway for H.323 and SIP devices. An H.323 or SIP device can make a video call to a Room Connector to join a Zoom cloud meeting. A Room Connector can also call out to an H.323 or SIP device to join a Zoom cloud meeting. 

Note: The Cloud Room Connector does not support audio-only calls.

There are two options for the H.323/SIP Room Connector:

• Cloud Room Connector (CRC) - Hosted by Zoom
• Virtual Room Connector (VRC) - On-premise

Both CRC and VRC are available to you when you purchase the H.323/SIP Room Connector add-on at plan or billing.

An email alert will be sent to the account owner if usage is at 80% or higher when the account is subscribed to a minimum of 5 ports.

Note: Each port subscription allows one device at a time to connect across all meetings in your account.

This article covers:

• How to dial into the H.323/SIP Room Connector
• How to join via pairing
• How to call out

Prerequisites for using the SIP/H.323 Room Connector

• You must be subscribed to the H.323/SIP Room Connector, which requires:
• Pro, Business, Education, or Enterprise account
• Login to http://zoom.us/signin
• Go to Billing and subscribe to H.323/SIP Room Connector or contact sales
• Only Licensed users can schedule meetings with Room Connector
• See Room Connector Support Devices

How to dial into the H.323/SIP Room Connector

To dial using the H.323 protocol

• IP Address only, then enter meeting ID on the welcome screen
• IP Address##Meeting ID, for example: 192.168.3.142##213746932
• MeetingID@IP Address: 2139746932@192.168.3.142  [Some Cisco/Tandberg devices]

To dial using the SIP protocol

• IP Address only, then enter meeting ID on the welcome screen
• Meeting ID@IP Address, for example, 213746932@192.168.3.142

Please see H.323/SIP Room Connector Dial Strings for more dialing options, including entering the numeric password.

How to join via pairing

1. Connect to the splash screen by dialing the IP Address only
2. Enter the five-character pairing code (seen on the splash screen) enter the pairing code option on the Zoom website or in the Zoom application.

See Joining Via Pairing for more detailed information.

How to call out

Please see our instructions for calling out to SIP/H.323 room systems.