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Troubleshooting log for Outlook Plugin on Windows Follow

Download the latest troubleshooting version of the Outlook Plugin provided by Support
Double click the file and follow the instructions to install
Open Outlook (or close and re-open) and attempt to reproduce the issue
- If you do not see the plugin, please refer to How to Use the Microsoft Outlook Plugin
Once the issue has been reproduced, open Windows Explorer:
- Navigate to C:\Users\ [User] \AppData\Roaming
  To see this folder, please ensure that you can see hidden folders.
- Locate the Zoom Outlook Plugin folder
- Right click on the folder and select Send To > Compressed (zipped) folder
- Rename the created folder [Ticket #].zip (i.e., 55555.zip)
Send the compressed (zipped) folder in response to the ticket or upload to Dropbox to send a link.

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