The Zoom Community is here!
We welcome all Zoom customers to come together on the Zoom Community to ask questions, find solutions,
and collaborate with peers. Login with your Zoom account credentials and start collaborating!

No video using Polycom HDX series endpoints Follow

If you are using a Polycom HDX Series video endpoint and are able to send and receive audio but are not able to send and receive video, please check the following:

If you are still not able to connect with your Polycom HDX system, please submit a Support Request with information on your device for further assistance.