The Zoom Community is here!
We welcome all Zoom customers to come together on the Zoom Community to ask questions, find solutions,
and collaborate with peers. Login with your Zoom account credentials and start collaborating!

Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to https://support.zoom.us/hc/articles/201362003 for available contact options.

Affected components: Zoom Support Center

Signing in with SSO Follow

Overview

If your account owner or admins have configured single sign-on (SSO) for your Zoom account, you can use SSO to login on the web and with the Zoom client.

This article covers:

Prerequisites

  • SSO configured on your Zoom account

Web portal

  1. Navigate to your Zoom vanity URL; for example, https://company.zoom.us.
  2. Click Sign in.
    You will be redirected to your single sign-on provider to sign in. After signing in, you will be redirected back to the Zoom web portal.

Zoom Desktop Client

  1. Click Sign In with SSO.
  2. Enter your company domain. Contact your Zoom admin to obtain your company's domain.
    If you don't know your company domain, tap I don't know the company domain, then enter your email address.
  3. Click Continue.
    You will be redirected to your single sign-on provider to sign in. After signing in, you will be redirected back to the Zoom Desktop Client.

Zoom Mobile App

  1. Tap SSO.
  2. Enter your company domain. Contact your Zoom admin to obtain your company's domain.

    If you don't know your company domain, tap I don't know the company domain, then enter your email address.
  3. Tap Continue.
    You will be redirected to your single sign-on provider to sign in. After signing in, you will be redirected back to the Zoom Mobile App.