Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

Note: We have identified an issue causing a subset of users to experience issues displaying live meeting information in Dashboard and Reports, accessing Webinar Registration links and delays in accessing cloud recording links. Please see our Status Page for more information.



Security: Bash Updates Follow

The Bash Bug (Shellshock) is a critical security vulnerability has been discovered in Bash (Bourne-Again Shell) which allows for remote execution.

What components of Zoom may be affected?

If you installed Meeting Connector, Virtual Room Connector or Telephone Connector/Gateway that runs on CentOS (Bash Update), please do the following to update Bash

  • Sign into the server by SSH as root
  • Run command:  yum -y update bash

How does this affect the Zoom clients/apps? 

  • Zoom clients do not use Bash and are NOT affected

How does this affect the Zoom cloud (zoom.us)? 

  • Zoom application servers are updated and will continue to be updated as new patches are made available

 Other related links