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Conference Room Connector supported devices Follow

The Zoom Conference Room Connector license allows most standard SIP and H.323 video endpoints to join and participate in Zoom meetings through the Cloud Room Connector. 

Enhanced support for calendaring and other features is available for select Polycom and Cisco room systems though the Zoom API Connector.

This article covers:

Supported protocols and codecs for joining Zoom Meetings

Endpoint requirements to join a meeting using Zoom Cloud Room Connector:

Audio codecs supported:

  • G.711
  • G.722
  • OPUS

Note: OPUS is currently only supported with SIP connections.

Video codecs supported:

  • H.264
  • H.264 High Profile

Bandwidth requirements

SIP / H.323 endpoints as Zoom managed devices

The Zoom Conference Room Connector license also provides administrators additional capabilities*. By provisioning the device from Zoom, conference room devices can be enabled with:

  • Calendaring to enable One-Touch Join into meetings
  • Create “Join Zoom Meeting” button to join by Meeting ID
  • Create Instant Meeting (“Meet Now”)
  • Register the device as a Zoom Phone
  • Per-Device Configuration Options
  • View connection status
  • Other device management features

Supported devices

Devices that have been labeled as Supported Joining Meetings are customer or vendor self-reporting. Devices that are listed as Supported as a Zoom Managed Device have been tested by Zoom.

Poly (formerly Polycom)

Device Supported Joining Meetings Supported as a Zoom Managed Device
 Trio    8500 and 8800 only*
 Group Series    6.1.7.2 or later
 HDX Series 3.06 or higher 3.1.7 or higher
 Debut  Version 1.2 or higher Version 1.2 or higher

*Note: The minimum supported firmware for Poly Trios will be version 5.9.4 Rev AB and later starting on May 7, 2021.

Cisco (Tandberg)

Device Supported Joining Meetings Supported as a Zoom Managed Device
SX, EX, DX, MX, C series    TC 7.x: TC 7.3.20
CE 8.x.: 8.3.8
CE 9.8.x: 9.8.3
CE 9.9.x: 9.9.2
CE 9.10.x: 9.10.0
Cisco Spark /Webex Room kit   TC 7.x: TC 7.3.20
CE 8.x.: 8.3.8
CE 9.8.x: 9.8.3
CE 9.9.x: 9.9.2
CE 9.10.x: 9.10.0
Cisco Webex Room series Room OS 10.3.X > 1.x (On-premise)
Webex Board (formerly Cisco Spark Board)    

 

Lifesize

Device Supported Joining Meetings Supported as a Zoom Managed Device
Icon (300, 400, 450, 500, 600, and 700) ✓*   400, 450, 600**

Express 

   
Team     
Room     
LG-Executive ✓   

*Note: The Icon 300, 500, 700 series devices are only supported for joining meetings if connected to the Lifesize Cloud service.  
**Note: The Lifesize Icon running 4.x is not supported. For information on switching your device to an on-premise Lifesize version, please see Lifesize's update information

 

TelyHD

Device Supported Joining Meetings Supported as a Zoom Managed Device
200 series    

Pro

   

 

Aver

Device Supported Joining Meetings Supported as a Zoom Managed Device
EVC 900    

130 series

   

130P series

✓   

100 series

✓   

 

Huawei

Device Supported Joining Meetings Supported as a Zoom Managed Device
VP9030    

VP9050

   

TE30

✓   

 

StarLeaf

Device Supported Joining Meetings Supported as a Zoom Managed Device
GT Mini 3330