Help Center
Overview
The Zoom Conference Room Connector license allows most standard SIP and H.323 video endpoints to join and participate in Zoom meetings through the Cloud Room Connector.
Enhanced support for calendaring and other features is available for select Polycom and Cisco room systems though the Zoom API Connector.
This article covers:
Supported protocols and codecs for joining Zoom Meetings
Endpoint requirements to join a meeting using Zoom Cloud Room Connector:
- SIP or H.323 communication protocol
- TLS 1.2 or higher
Audio codecs supported:
- G.711
- G.722
- OPUS
Note: OPUS is currently only supported with SIP connections.
Video codecs supported:
- H.264
- H.264 High Profile
SIP / H.323 endpoints as Zoom managed devices
The Zoom Conference Room Connector license also provides administrators additional capabilities*. By provisioning the device from Zoom, conference room devices can be enabled with:
- Calendaring to enable One-Touch Join into meetings
- Create “Join Zoom Meeting” button to join by Meeting ID
- Create Instant Meeting (“Meet Now”)
- Register the device as a Zoom Phone
- Per-Device Configuration Options
- View connection status
- Other device management features
Supported devices
Devices that have been labeled as Supported Joining Meetings are customer or vendor self-reporting. Devices that are listed as Supported as a Zoom Managed Device have been tested by Zoom.
Poly (formerly Polycom)
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| Trio | ✓ | 8500 and 8800 only* |
| Group Series (Version 5.02 or higher recommended) | ✓ | ✓ |
| HDX Series (Version 3.0.6 or higher) | ✓ | ✓ |
| Debut (Version 1.1 or higher) | ✓ | ✓ |
*Note: The minimum supported firmware for Poly Trios is version 5.9.4 Rev AA and later.
Cisco (Tandberg)
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| SX, EX, DX, MX, C series (TC 5.1.11+, TC6.1.3+, TC7.1.1+, CE8.1.1+, CE9.1.6+) | ✓ | ✓ |
| Cisco Spark / Webex Room kit (CE Firmware) | ✓ | ✓ |
| Webex Board (formerly Cisco Spark Board) | ✓ | |
| Cisco MXP | ✓ |
Lifesize
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| Icon (300, 400, 450, 500, 600, and 700) | ✓* | 400, 450, 600** |
|
Express |
✓ | |
| Team | ✓ | |
| Room | ✓ | |
| LG-Executive | ✓ |
*Note: The Icon 300, 500, 700 series devices are only supported for joining meetings if connected to the Lifesize Cloud service.
**Note: The Lifesize Icon running 4.x is not supported. For information on switching your device to an on-premise Lifesize version, please see Lifesize's update information.
TelyHD
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| 200 series | ✓ | |
|
Pro |
✓ |
Aver
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| EVC 900 | ✓ | |
|
130 series |
✓ | |
|
130P series |
✓ | |
|
100 series |
✓ |
Huawei
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| VP9030 | ✓ | |
|
VP9050 |
✓ | |
|
TE30 |
✓ |
StarLeaf
| Device | Supported Joining Meetings | Supported as a Zoom Managed Device |
| GT Mini 3330 | ✓ |
