Conference Room Connector supported devices

The Zoom Conference Room Connector license allows most standard SIP and H.323 video endpoints to join and participate in Zoom meetings through the Cloud Room Connector. 

Enhanced support for calendaring and other features is available for select Polycom and Cisco room systems though the Zoom API Connector.

This article covers:

• Supported protocols and codecs
• Bandwidth requirements
• Zoom Managed Device features
• Supported devices
  • Poly (Polycom)
  • Cisco (Tandberg)
  • Lifesize
  • TelyHD
  • Aver
  • Huawei
  • StarLeaf

Supported protocols and codecs for joining Zoom Meetings

Endpoint requirements to join a meeting using Zoom Cloud Room Connector:

• SIP or H.323 communication protocol
• TLS 1.2 or higher if 3rd party encryption is required or if the device is to be a managed device. 

Audio codecs supported:

• G.711
• G.722
• OPUS

Note: OPUS is currently only supported with SIP connections.

Video codecs supported:

• H.264
• H.264 High Profile

Bandwidth requirements

SIP / H.323 endpoints as Zoom managed devices

The Zoom Conference Room Connector license also provides administrators with additional capabilities. By provisioning the device from Zoom, conference room devices can be enabled with:

• Calendaring to enable One-Touch Join into meetings
• Create “Join Zoom Meeting” button to join by Meeting ID
• Create Instant Meeting (“Meet Now”)
• Register the device as a Zoom Phone
• Per-Device Configuration Options
• View connection status
• Other device management features

Supported devices

Devices that have been labeled as Supported Joining Meetings are customer or vendor self-reporting. Devices that are listed as Supported as a Zoom Managed Device have been tested by Zoom.

Note: The supported versions listed are versions that have been tested and confirmed by Zoom. Any newer versions than those listed below may not be compatible. 

Poly (formerly Polycom)

Device	Supported Joining Meetings	Supported as a Zoom Managed Device
Trio	✓	8500 and 8800 only*
Group Series	✓	6.1.7.2 or later
HDX Series	3.06 or higher	3.1.7 or higher
Debut	Version 1.2 or higher	Version 1.2 or higher

*Note: The minimum supported firmware for Poly Trios will be version 5.9.4 Rev AB and later starting on May 7, 2021.

Cisco (Tandberg)

Device	Supported Joining Meetings	Supported as a Zoom Managed Device
C and EX series	✓	TC 7.3.21 or higher
DX, MX, and SX series	✓	CE 9.15.x or higher
Board series	✓	RoomOS 10.x.x > 1.x or higher
Desk series	✓	RoomOS 10.x.x > 1.x or higher
Room/RoomKit series	✓	RoomOS 10.x.x > 1.x or higher

Note: Zoom's version recommendations follow the vendor's supported/recommended versions of software.

Lifesize

Device	Supported Joining Meetings	Supported as a Zoom Managed Device
Icon (300, 400, 450, 500, 600, and 700)	✓*	400, 450, 600**
Express	✓
Team	✓
Room	✓
LG-Executive	✓

*Note: The Icon 300, 500, 700 series devices are only supported for joining meetings if connected to the Lifesize Cloud service.  
**Note: The Lifesize Icon running 4.x is not supported. For information on switching your device to an on-premise Lifesize version, please see Lifesize's update information. 

 

TelyHD

Device	Supported Joining Meetings	Supported as a Zoom Managed Device
200 series	✓
Pro	✓

 

Aver

Device	Supported Joining Meetings	Supported as a Zoom Managed Device
EVC 900	✓
130 series	✓
130P series	✓
100 series	✓

 

Huawei

Device	Supported Joining Meetings	Supported as a Zoom Managed Device
VP9030	✓
VP9050	✓
TE30	✓

 

StarLeaf

Device	Supported Joining Meetings	Supported as a Zoom Managed Device
GT Mini 3330	✓