Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.



Time limits for idle meetings Follow

Overview

Your meeting will automatically end based on the idle time, type of account, number of participants. These time limits apply to meetings and webinars regardless of the device used to start the meeting (client, app, or phone).

If your meeting is timing out when it should not be, see Why is my meeting timing out?

Free licenses (Basic)

Meeting timeout at 24 hours

  • 1 host, no participant
  • 1 host, 1 participant
  • No host, 2 participants (join before host)

Meeting timeout at 40 minutes

  • 1 host, 2 participants or more at the same time
  • 0 host, 3 participants or more at the same time(join before host)

Note: If participants leave the meeting and join again before their first connection is fully terminated, it may count them as two different participants and trigger the 40-minute time limit. 

Paid licenses (Licensed and On-Prem)

Meeting timeout at 24 hours

  • 1 host, no participant
  • 1 host, any number of participants
  • 0 host, any number of participants (join before host)

Meeting timeout at 40 minutes

  • 1 host and 1 or more participants joined. Only one person remains in the meeting. The meeting will end 40 minutes later if no one else joins. 

Note: The meeting durations for paid users only apply to users assigned a paid license or using Webinar licenses (for webinars, panelists are treated the same as participants, however, attendees do not affect time duration). Users with basic (free) licenses on Pro, Business, or Education accounts are limited to the free license meeting durations. However, if a Basic user schedules a meeting and starts that meeting from a paid Zoom Room on the same account, the meeting will not time out after 40 minutes, despite the number of participants. If the Zoom Room is a free trial, the meeting will still time out.