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Will My Meeting Time Out? Follow


Your meeting may time out based on the type of account, how many participants join, and if only one participant remains in the meeting.

If your meeting is timing out when it should not be, see Why is my meeting timing out?

Free Licenses (Basic)

Meeting timeout at 24 hours: 

  • 1 host, no participant
  • 1 host, 1 participant
  • No host, 2 participants (join before host)

Meeting timeout at 40 minutes:

  • 1 host, 2 participants or more at the same time
  • 0 host, 3 participants or more at the same time(join before host)

Note: If participants leave the meeting and join again before their first connection is fully terminated, it may count them as two different participants and trigger the 40-minute time limit. 

Paid Licenses (Licensed and On-Prem)

Meeting timeout at 24 hours: 

  • 1 host, no participant
  • 1 host, any number of participants
  • 0 host, any number of participants (join before host)

Meeting timeout at 40 minutes:

  • 1 host and 1 or more participants joined. Only one person remains in the meeting. The meeting will end 40 minutes later if no one else joins. 

Note: The meeting durations for paid users only apply to users assigned a paid license or using Webinar licenses (for webinars, panelists are treated the same as participants, however, attendees do not affect time duration). Users with basic (free) licenses on Pro, Business, or Education accounts are limited to the free license meeting durations. However, if a Basic user schedules a meeting and joins from a paid Zoom Room on the same account, the meeting will not time out after 40 minutes, despite the number of participants. If the Zoom Room is a free trial, the meeting will still time out.

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