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Sending a screen capture, file, reaction, or audio message Follow

Overview

Zoom chat allows you to send text, screenshots, images, files, and chat reactions to a contact or group. These features are available for both encrypted and unencrypted chat.

Note: The maximum file size supported is 512MB.

Prerequisites

  • Zoom desktop client for Windows, macOS, or Linux: 5.2.0 or higher
  • Zoom mobile app for Android or iOS: 5.2.0 or higher
  • Chat features enabled by admin
  1. Sign in to the Zoom desktop app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Click the Add icon  next to Recent to start a new chat with one of your contacts.
    • Under Recent, click a contact to view chat history and continue to chat with them. Contacts have a status icon before their name.
    • Under Recent, click a channel (indicated by the group icon before the name) to view the channel's chat history and send messages to channel members.
    • In Contacts > Directory, hover over a contact's name and click the chat icon.
  3. Follow one of the sections below based on what you want to send:

Screenshot

  1. Click Screenshot above the chat box.
  2. Click and drag your mouse around the portion of your screen that you want to capture, then click Capture.
  3. After you have captured it, it will appear in your chat window. Press Enter to send it.

File

  1. Click File above the chat box.
  2. Select the file source. 
    Note: If you can also select a third-party service if your admin enabled file sharing integrations.
  3. Browse the file system and select the file you want to send.
    Note: While the file is uploading, click × if you want to cancel the upload.
    Zoom will automatically send after you select it. The chat window will show the filename and a green checkbox indicating that it was sent successfully. If you sent an image, the image will display directly in chat.

Reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

Audio message

  1. Click Record Message above the chat box.
    Zoom will start recording audio.
  2. Use your default microphone to record a message. Your audio message can be up to 60 seconds long.
  3. Click the send icon. 
  1. Sign in to the Zoom desktop app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Under Recent, click a contact to view chat history and continue to chat with them. Contacts have a status icon before their name.
    • Under Recent, click a channel (indicated by the group icon before the name) to view the channel's chat history and send messages to channel members.
    • In Contacts > Directory, hover over a contact's name and click the chat icon.
  3. Follow one of the sections below based on what you want to send:

Screenshot

  1. Click Capture Screen.
  2. Click and drag your mouse around the portion of your screen that you want to capture.
  3. Click Send to send the screenshot in the currently-opened chat. You can also click Save to download the screenshot to your computer.

File

  1. Click File above the chat box.
  2. Browse the file system and select the file you want to send.
    Note: While the file is uploading, click × if you want to cancel the upload.
    Zoom will automatically send after you select it. The chat window will show the filename and a green checkbox indicating that it was sent successfully. If you sent an image, the image will display directly in chat.
  1. Sign in to the Zoom mobile app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Tap the pencil icon in the top-right corner of the Meet & Chat screen.
    • Tap Contacts, tap a contact's name, then tap Message.

Screenshot

To send a screenshot, you will need to take a screenshot using your device's settings and then following the steps below for sending an image.

Image

  1. Tap the plus sign (+).
  2. Tap Photo Album.
  3. Tap the images you want to send. 
  4. Tap Done.

File

  1. Tap the plus sign (+).
  2. Tap Send a File.
  3. Tap where the file is located.
  4. Browse and tap the file you want to send. If you select a third-party service like Dropbox, you will be prompted to sign in and grant Zoom access to your account.
  5. Tap Send.
  6. It will appear in the chat window with the file name and a checkbox indicating that it was sent successfully.

Reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

  1. Sign in to the Zoom mobile app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Tap the pencil icon in the top-right corner of the Meet & Chat screen.
    • Tap Contacts, tap a contact's name, then tap Chat.

Screenshot

  1. Take a screenshot on your device. On most devices, press the home button and the power button at the same time. On the iPhone X, press the power button and volume up button at the same time.
  2. In Zoom, select the chat and tap the plus sign (+).
  3. If you just took the screenshot, it will appear above the emoji icon and X. Tap it to send and you can skip the remaining steps.
  4. If the screenshot does not appear automatically, tap Photo Album.
  5. Tap Photos at the top left of the window.
  6. Select Screenshots
  7. Tap the image or images you want to send. 
  8. Tap Send.

Image

  1. Tap the plus sign (+).
  2. Tap Photo Album.
  3. Tap the image or images you want to send. 
  4. Tap Send.

File

To send a file from your iOS device, it will need to be located on a cloud file sharing service. Zoom integrates with iCloud Drive, Box, Dropbox, Google Drive, Microsoft OneDrive for Business and Microsoft OneDrive.

  1. Tap the plus sign (+).
  2. Tap Send a File.
  3. Tap the sharing service where your file is located.
  4. Tap the file you want to send.
  5. It will appear in the chat window with the file name and a checkbox indicating that it was sent successfully.

Reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.