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Sending a screen capture, file, reaction, or audio message Follow

Overview

Zoom chat allows you to send text, screenshots, images, files, audio messages, emojis, and chat reactions to a contact or group. These features are available for both encrypted and unencrypted chat.

Note: The maximum file size supported is 512MB.

Prerequisites

Screen capture, file transfer, and reactions

  • Zoom desktop client for Windows, macOS, or Linux: version 5.2.0 or higher
  • Zoom mobile app for Android or iOS: version 5.2.0 or higher
  • Chat features enabled by admin

Audio message

  • Zoom desktop client
    • Windows: version 5.2.0 or higher
    • macOS: version 5.2.0 or higher
    • Linux: version 5.7.0 or higher
  • Zoom mobile app for Android or iOS: version 5.2.0 or higher
  1. Sign in to the Zoom desktop app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Click the Add icon next to Recent to start a new chat with one of your contacts.
    • Under Recent, click a contact to view chat history and continue to chat with them. Contacts have a status icon before their name.
    • Under Recent, click a channel (indicated by the group icon before the name) to view the channel's chat history and send messages to channel members.
    • On the Contacts tab , hover over a contact's name and click the chat icon .
  3. Follow one of the sections below based on what you want to send:

Screenshot

  1. Click Screenshot above the chat box.
  2. Click and drag your mouse around the portion of your screen that you want to capture, then add any additional annotations, such as arrows, lines, boxes, or text. 
  3. Click Capture. After you have captured it, it will appear in your chat window.
  4. (Optional) Enter any text to accompany the screenshot. 
  5. Press Enter to send. 

File

  1. Click File above the chat box, or click and drag the file to the chat box. 
  2. Select the file source. 
    Note: If you can also select a third-party service if your admin enabled file sharing integrations.
  3. Browse the file system and select the file you want to send.
    When the file is uploaded, click × if you want to cancel the upload. 
  4. (Optional) Enter any text to accompany the file. 
  5. Press Enter to send. 
    The chat window will show the filename and a green checkbox indicating that it was sent successfully. If you sent an image, the image will display directly in chat.

Audio message

  1. Click Audio Message above the chat box.
    Zoom will start recording audio.
  2. Use your default microphone to record a message. Your audio message can be up to 60 seconds long.
  3. Click the send icon to send the audio message. 

Reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

  1. Sign in to the Zoom desktop app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Click the Add icon next to Recent to start a new chat with one of your contacts.
    • Under Recent, click a contact to view chat history and continue to chat with them. Contacts have a status icon before their name.
    • Under Recent, click a channel (indicated by the group icon before the name) to view the channel's chat history and send messages to channel members.
    • On the Contacts tab , hover over a contact's name and click the chat icon .
  3. Follow one of the sections below based on what you want to send:

Screenshot

  1. Click Screenshot above the chat box.
  2. Click and drag your mouse around the portion of your screen that you want to capture. 
  3. Click Send. After you have captured it, it will immediately send to the contact or channel. 

File

  1. Click  File above the chat box, or click and drag the file to the chat box. 
  2. Select the file source. 
  3. Browse the file system and select the file you want to send.
    When the file is uploaded, click × if you want to cancel the upload. 
  4. Press Open to send the selected file. 
    The chat window will show the filename and a green checkbox indicating that it was sent successfully. If you sent an image, the image will display directly in chat.

Audio message

  1. Click Audio Message above the chat box.
    Zoom will start recording audio.
  2. Use your default microphone to record a message. Your audio message can be up to 60 seconds long.
  3. Click the send icon to send the audio message. 

Reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

  1. Sign in to the Zoom mobile app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Tap the pencil icon in the top-right corner of the Meet & Chat screen.
    • Tap Contacts, tap a contact's name, then tap Chat .

Screenshot

To send a screenshot, you will need to take a screenshot using your device's settings and then following the steps below for sending an image.

Image

  1. Tap the plus sign .
  2. Tap Photo Album .
  3. Tap the circle in each image to select them. |
  4. Tap Done.
    The image(s) will immediately send to the contact or channel. 

Camera photo

  1. Tap the plus sign .
  2. Tap Take a Photo .
  3. Use the camera to take a photo with the phone's built-in camera. 
  4. Tap Confirm to send, or Retake.
    The image(s) will immediately send to the contact or channel. 

File

  1. Tap the plus sign .
  2. Tap Send a File .
  3. Tap where the file is located.
  4. Browse and tap the file you want to send. If you select a third-party service like Dropbox, you will be prompted to sign in and grant Zoom access to your account.
  5. Tap Send.
  6. It will appear in the chat window with the file name and a checkbox indicating that it was sent successfully.

Audio message

  1. Tap the audio message icon to the right of the chat box.
  2. Tap and hold the mic icon to record audio.
  3. Release the icon to send the message or swipe up to cancel the recording. 

Reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

 

  1. Sign in to the Zoom mobile app.
  2. Open the chat where you need to send the screenshot, image or file. You can start a new chat with these methods:
    • Tap the pencil icon  in the top-right corner of the Meet & Chat screen.
    • Tap Contacts, tap a contact's name, then tap Chat.

Screenshot 

To send a screenshot, you will need to take a screenshot using your device's settings and then following the steps below for sending an image. On most devices, press the home button and the power button at the same time. On the iPhone X, press the power button and volume up button at the same time.

Image

  1. Tap the plus sign .
  2. Tap Photo Album .
  3. Tap the circle in each image to select them. |
  4. Tap Done.
  5. (Optional) Enter any text to accompany the screenshot. 
  6. Tap the send icon

Camera photo

  1. Tap the plus sign .
  2. Tap Take a Photo .
  3. Use the camera to take a photo with the phone's built-in camera. 
  4. Tap Use Photo, or Retake.
  5. (Optional) Enter any text to accompany the screenshot. 
  6. Tap the send icon

File

  1. Tap the plus sign .
  2. Tap Send a File .
  3. Tap where the file is located.
  4. Tap the file you want to send.
  5. (Optional) Enter any text to accompany the file. 
  6. Tap the send icon
    It will appear in the chat window with the file name and a checkbox indicating that it was sent successfully.

Audio message

  1. Tap the audio message icon  to the right of the chat box.
  2. Tap and hold the mic icon  to record audio.
  3. Release the icon to send the message or swipe up to cancel the recording. 

Reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.