Sending a screen capture, file, and photo

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Zoom chat allows you to send text, screenshots, images, files, audio and video messages, emojis, and chat reactions to a chat or channel. These features are available for both Advanced Encryption and our standard encrypted chat.

You can also send and play video files through chat in the Zoom desktop client and mobile app.

Note: The maximum supported file size is 512MB.

Prerequisites for sending a screen capture, file, reaction

Screen capture, file transfer, and reactions

  • Zoom desktop client for Windows, macOS, or Linux: version 5.2.0 or higher
  • Zoom mobile app for Android or iOS: version 5.2.0 or higher
  • Chat features enabled by admin
  1. Sign in to the Zoom desktop app.
  2. Open the chat where you need to send the screenshot, image, or file. You can start a new chat with these methods:
    • Click the Add icon next to Recent to start a new chat with one of your contacts.
    • Under Recent, click a contact to view chat history and continue to chat with them. Contacts have a status icon before their name.
    • Under Recent, click a channel (indicated by the group icon before the name) to view the channel's chat history and send messages to channel members.
    • On the Contacts tab , hover over a contact's name and click the chat icon .
  3. Follow one of the sections below based on what you want to send:

Sending a screenshot

  1. Click Screenshot above the chat box.
  2. Click and drag your mouse around the portion of your screen that you want to capture, then add any additional annotations, such as arrows, lines, boxes, or text. 
  3. Click Capture. After you have captured the desired content, it will appear in your chat window.
  4. (Optional) Enter any text to accompany the screenshot. 
  5. Press Enter to send. 

Sending a file

  1. Click File above the chat box, or click and drag the file to the chat box. 
  2. Select the file source. 
    Note: You can also select a third-party service, if your admin enabled file sharing integrations.
  3. Browse the file system and select the file you want to send.
    When the file is uploaded, click × if you want to cancel the upload. 
  4. (Optional) Enter any text to accompany the file. 
  5. Press Enter to send. 
    The chat window will show the filename and a green checkbox indicating that it was sent successfully. If you sent an image, the image will display directly in chat.

    Note: If sending a video file, recipients will be able play the video directly in the chat window. 

Birthday reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

  1. Sign in to the Zoom desktop app.
  2. Open the chat where you need to send the screenshot, image, or file. You can start a new chat with these methods:
    • Click the Add icon next to Recent to start a new chat with one of your contacts.
    • Under Recent, click a contact to view chat history and continue to chat with them. Contacts have a status icon before their name.
    • Under Recent, click a channel (indicated by the group icon before the name) to view the channel's chat history and send messages to channel members.
    • On the Contacts tab , hover over a contact's name and click the chat icon .
  3. Follow one of the sections below based on what you want to send:

Sending a screenshot

  1. Click Screenshot above the chat box.
  2. Click and drag your mouse around the portion of your screen that you want to capture. 
  3. Click Send. After you have captured the desired content, it will appear in your chat window.

Sending a file

  1. Click  File above the chat box, or click and drag the file to the chat box. 
  2. Select the file source. 
  3. Browse the file system and select the file you want to send.
    When the file is uploaded, click × if you want to cancel the upload. 
  4. Press Open to send the selected file. 
    The chat window will show the filename and a green checkbox indicating that it was sent successfully. If you sent an image, the image will display directly in chat.

Birthday reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

  1. Sign in to the Zoom mobile app.
  2. Open the chat where you need to send the screenshot, image, or file. You can start a new chat with these methods:
    • Tap the pencil icon in the top-right corner of the Meet & Chat screen.
    • Tap Contacts, tap a contact's name, then tap Chat .

Sending a screenshot

To send a screenshot, you will need to take a screenshot using your device's settings and then following the steps below for sending an image.

Sending an Image

  1. Tap the plus sign .
  2. Tap Photo Album .
  3. Tap the circle in each image to select them.
  4. Tap Done.
    The image(s) will immediately send to the contact or channel. 

Using the camera to take and send a photo

  1. Tap the plus sign .
  2. Tap Take a Photo .
  3. Use the camera to take a photo with the phone's built-in camera. 
  4. Tap Confirm to send, or Retake.
    The image(s) will immediately send to the contact or channel. 

Sending a file

  1. Tap the plus sign .
  2. Tap Send a File .
  3. Tap where the file is located.
  4. Browse and tap the file you want to send. If you select a third-party service like Dropbox, you will be prompted to sign in and grant Zoom access to your account.
  5. Tap Send.
  6. It will appear in the chat window with the file name and a checkbox indicating that it was sent successfully.

    Note: If sending a video file, recipients will be able play the video directly in the chat window. 

Birthday reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

 

  1. Sign in to the Zoom mobile app.
  2. Open the chat where you need to send the screenshot, image, or file. You can start a new chat with these methods:
    • Tap the pencil icon  in the top-right corner of the Meet & Chat screen.
    • Tap Contacts, tap a contact's name, then tap Chat.

Sending a Screenshot 

To send a screenshot, you will need to take a screenshot using your device's settings and then following the steps below for sending an image. On most devices, press the home button and the power button at the same time. On the iPhone X, press the power button and volume up button at the same time.

Sending an image

  1. Tap the plus sign .
  2. Tap Photo Album .
  3. Tap the circle in each image to select them.
  4. Tap Done.
  5. (Optional) Enter any text to accompany the screenshot. 
  6. Tap the send icon

Using the camera to take and send a photo

  1. Tap the plus sign .
  2. Tap Take a Photo .
  3. Use the camera to take a photo with the phone's built-in camera. 
  4. Tap Use Photo, or Retake.
  5. (Optional) Enter any text to accompany the screenshot. 
  6. Tap the send icon

Sending a file

  1. Tap the plus sign .
  2. Tap Send a File .
  3. Tap where the file is located.
  4. Tap the file you want to send.
  5. (Optional) Enter any text to accompany the file. 
  6. Tap the send icon
    It will appear in the chat window with the file name and a checkbox indicating that it was sent successfully.

    Note: If sending a video file, recipients will be able play the video directly in the chat window. 

Birthday reaction

Type Happy Birthday in the chat box. The reaction will briefly appear on your chat window.

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