Far End Camera Control Follow

Overview

Far End Camera Control allows another user to take control of your camera and use Pan-Tilt-Zoom (PTZ) functionality of the camera. The webcam must have these features for this to work. The host of the meeting is the only user that can request far end camera control.

Note:  After November 4, 2017 enabling Zoom features uses Tiered Settings. Previously configured settings for the Far End Camera Control feature will continue to work in the same way. Changes made by an administrator might affect meetings and webinars that use this setting.

Enabling Far End Camera Control

Enable Far End Camera Control for Your Account

To enable the Far End Camera Control feature for all members of your organization:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings, and click Account Settings.
  2. Navigate to the Far end camera control option on the Meeting tab and verify that the setting is enabled. 
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    EnableFarEndCameraControl_Account.png
  3. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Enable Far End Camera Control for a specific group

To enable the Far End Camera Control feature for all members of a specific group:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit User groups, and click Group Management.
  2. Click the name of the group, then click the Settings tab.
  3. Navigate to the Far end camera control option  on the Meeting tab and verify that the setting is enabled. 
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    EnableFarEndCameraControl_Group.png
    Note: If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.
  4. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

Enable Far End Camera Control for your own use

To enable the Far End Camera Control feature for your own use:

  1. Sign into the Zoom web portal and click My Meeting Settings (if you are an account administrator) or Meeting Settings (if you are an account member).
  2. Navigate to the Far end camera control option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    EnableFarEndCameraControl_User.png
    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.

Using Far End Camera Control

  1. Start a meeting.
  2. Once in the meeting, select the video of the user you'd like to request camera control from and select Request Camera Control
    RequestCameraControl.png
    Note: If the user does not have a camera with PTZ capabilities, you will not be able to request Camera Control
  3. The far end will receive a prompt to approve the camera control
    ApproveDenyCameraControl.png
  4. Once approved, the controls will appear to pan, tilt, and zoom the users camera.
    FarEndCameraControls.png
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