Managing Far end camera control

Far end camera control allows another meeting participant to take control of your camera and use pan-tilt-zoom (PTZ) functionality of the camera. The webcam must have these PTZ features for this setting to work. This setting can be useful for receiving remote help from another participant with your video conference meetings or presentations.

This article contains:

• How to enable or disable far-end camera control
  • Account
  • Group
  • User
• How to use far-end camera control

Prerequisites for Far end camera control

• Account owner or admin privileges
• A camera with pan-tilt-zoom (PTZ) capabilities

How to enable or disable Far end camera control

Account

To enable or disable Far end camera control for all members in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Far end camera control toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Far end camera control for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Advanced), click the Far end camera control toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Far end camera control for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Far end camera control toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

How to use Far end camera control

Note: Ensure that Far end camera control is enabled for you or users in your account (if you're an admin). 

1. Start or join a Zoom meeting.
2. Once in the meeting, select the video of the participant you'd like to request camera control from, then select Request Camera Control.
   Note: If the participant does not have a camera with PTZ capabilities, you will not be able to request camera control.
3. The far end will receive a prompt to approve the camera control.
4. Once approved, the controls will appear to pan, tilt, and zoom the participant's camera.