Important Notice: Please begin updating all your clients to Zoom 5.0. After May 30, 2020, all Zoom clients on older versions will receive a forced upgrade when trying to join meetings as GCM Encryption will be fully enabled across the Zoom platform. Click here for more information on the changes and how to update your Zoom application or download now.

Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

Recording Formats Follow


Zoom local recording and cloud recoding save recording in MP4 (video), M4A (audio) and txt (chat) formats.  

  • With Version 3.5 and above, the MP4 recording is a single-resolution with fixed frame rate format to ensure better compatibility with media players. 
  • Versions prior to 3.5 are created using individual MP4 files and multi-resolution with variable frame rate format. 

Your Recording

After a recording is completed, you can go to "Meetings" and then "Recorded" to open the location of the recording on your computer.

If the meeting was recorded without any breaks or the recording being stopped, the full length recording will be stored as seen here

However, if you select "Stop Recording" then "Start Recording" again, the recording will be saved in various segments.

In this folder 'zoom_0' would be the recording until the first stop, and 'zoom_1' would be the recording after the first stop.