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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to for available contact options.

Affected components: Zoom Support Center

Configure Auto Login for Zoom Rooms Follow


Enabling auto login on your room device will allow the Zoom Room application to start automatically in the event of system restart. Since this is a recommended setting on Windows and Mac, the installer will prompt you to configure auto login on your device.


  • Zoom Room license
  • Admin privileges for Mac or Windows


Enable Auto Login

  1. Press Win+R to open the Run dialog box.
  2. In the Run dialog box, type netplwiz then hit Enter or click OK.

  3. Select the user you would like to use for auto login. An account with power user privileges would be best. Using an admin account is not recommended.
  4. Uncheck the option Users must enter a user name and password to use this computer, and click OK.

    Note: If the option Users must enter a user name and password to use this computer is not visible, do the following:
      • Go to Settings.
      • Click Accounts.
      • Click Sign-in options.
      • Click the toggle to Off under Require Windows Hello sign-in for Microsoft accounts.
        • Once disabled, the checkbox for Users must enter a user name and password to use this computer will appear when running netplwiz.
  5. Enter the user name and password, and click OK. Please note that Windows does not verify if the auto login password you entered is correct. You must ensure that the credentials are right.



Enable Auto Login

  1. Click Spotlight Search on the top right of the desktop.
  2. Find Users & Groups.
  3. On the Login Options tab, click lock on the bottom left if the setting is currently locked.

  4. Enter the administrator password to unlock the setting.
  5. Select automatic login userEnter the select user password to enable automatic login.

Note: To enable auto-login, you must first disable FileVault.

Activate from Sleep Mode without a Password

  1. Go to Spotlight Search located on the top right of your desktop.
  2. Find Security & Privacy.
  3. On the General tab, uncheck Require password if checked.

  4. Enter the current user password to complete the change.