Starting a cloud recording

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Cloud recording is automatically enabled for all paid subscribers. When you record a meeting and choose Record to the Cloud, the video, audio, and chat text are recorded in the Zoom cloud. The recording files can be downloaded to a computer or streamed from a browser.

Cloud recordings can be started on the desktop clients, as well as the Zoom app on iOS and Android. Zoom also offers local recording, which saves the recording files to your computer. Cloud recordings allow you to record the meeting in multiple different recording layouts including active speaker, gallery view, and shared screen, and can be configured with a variety of cloud recording storage options.

If you're having issues with cloud recording, see our frequently asked questions about recording.

This article covers: 

Prerequisites for starting a cloud recording

  • Pro, Business, or Enterprise account
  • Licensed user
  • Zoom desktop client
    • Windows: 3.5 or higher
    • macOS: 3.5 or higher
    • Linux: 3.5 or higher
  • Zoom mobile app
    • Android: 3.5 or higher
    • iOS: 3.5 or higher
  • Cloud recording enabled
  • Cloud recording settings selected as desired

Limitations for cloud recording

  • Cloud recordings generally take about 2 times the duration recorded to process, but occasionally may take up to 24 hours due to higher processing loads at that time.
    For example, an hour long meeting with only 30 minutes recorded would typically take 30-60 minutes to process.
  • Accounts with added HIPAA security may have this feature disabled entirely. Please contact your Account Executive regarding enabling this for your account.
  • Cloud recordings do not capture nonverbal feedback or meeting reactions.

  • Cloud recordings can not be embedded on websites, in order to protect the security of the recording.

How to start a cloud recording

Only hosts and co-hosts can start a cloud recording. If you want a participant to start a recording, you can make them a co-host or use local recording. Recordings started by co-hosts will only appear in the host's list of recordings in the Zoom web portal.

To record a meeting to the cloud manually (you can also start your cloud recording automatically):

  1. Start your instant or scheduled meeting as the host.
  2. Click the Record  button.
  3. Select Record to the Cloud to begin recording.
    Note
    : If you are muted, a Recording Alert pop-up window will appear indicating You are muted.
  4. To stop recording, click  Stop Recording  or End Meeting to stop the recording. You can also click Pause to temporarily pause the recording.

Notes:

  • Once the meeting has ended, the recording must be processed before viewing. Zoom will send an email to the host's email address when the process is completed. There will be two links in the email, the first will be for the host, only to manage the recording. The second link will be for the participants. 
  • Once you stop the recording, you don't need to remain in the meeting for the recording to process.

Learn more about how to manage your cloud recordings:

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