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India e-mandate directive

Beginning October 1, 2021 the Reserve Bank of India (RBI) e-mandate directive will be taking effect for recurring payments using India Bank Cards. Visit our FAQ page for more information.

Starting a cloud recording Follow

Cloud recording is automatically enabled for all paid subscribers. When you record a meeting and choose Record to the Cloud, the video, audio, and chat text are recorded in the Zoom cloud. The recording files can be downloaded to a computer or streamed from a browser.

Cloud recordings can be started on the desktop clients, as well as the Zoom app on iOS and Android. Zoom also offers local recording, which saves the recording files to your computer. Cloud recordings allow you to record the meeting in multiple different recording layouts including active speaker, gallery view, and shared screen, and can be configured with a variety of cloud recording storage options.

If you're having issues with cloud recording, see our frequently asked questions about recording.

Notes:

  • Cloud recordings generally take about 2 times the duration recorded to process, but occasionally may take up to 24 hours due to higher processing loads at that time. For example, an hour long meeting with only 30 minutes recorded would typically take 30-60 minutes to process.
  • Accounts with added HIPAA security may have this feature disabled entirely. Please contact your Account Executive regarding enabling this for your account.  

Prerequisites

  • Pro, Business, or Enterprise account
  • Licensed user
  • Zoom desktop client
    • Windows: 3.5 or higher
    • macOS: 3.5 or higher
    • Linux: 3.5 or higher
  • Zoom mobile app
    • Android: 3.5 or higher
    • iOS: 3.5 or higher
  • Cloud recording enabled
  • Cloud recording settings selected as desired

How to start a cloud recording

Note: Only hosts and co-hosts can start a cloud recording. If you want a participant to start a recording, you can make them a co-host or use local recording. Recordings started by co-hosts will still appear in the host's recordings in the Zoom web portal.

To record a meeting to the cloud manually (you can also start your cloud recording automatically):

  1. Start your instant or scheduled meeting as the host.
  2. Click the Record  button.
  3. Select Record to the Cloud to begin recording.
    Note
    : If you are muted, a Recording Alert pop-up window will appear indicating You are muted.
  4. To stop recording, click Pause / Stop Recording  or End Meeting.
    Note: Once the meeting has ended, the recording must be processed before viewing. Zoom will send an email to the host's email address when the process is completed. There will be two links in the email, the first will be for the host, only to manage the recording. The second link will be for the participants. 
  5. Manage your cloud recordings with the following actions:

Note: Cloud recordings can not be embedded on websites, in order to protect the security of the recording.