Overview
IM Management allows administrators to assign users in their account to groups that display within the Contacts list on Zoom clients.
Prerequisites
- A paid Zoom account
- Users with Zoom client version 3.5 or later
Instructions
To add an IM Group:
- Sign into the Zoom web portal as an administrator with permission to edit IM Groups and IM Settings.
- Click IM Management.
- Click the IM Settings tab.
- Enable the IM Groups setting.
- Click the IM Groups tab.
- Click Add Group to display the Add Group dialog.
This page lets you add a group with the type of Normal, Shared, or Restricted. - Choose whether to enable either or both of the following settings that let group members search for others:
- Others in the same email domain
- Others under same account
- Click Add.
The following table shows the expected behavior that a user experiences from within a particular group.
Normal IM Group 1
IM Group | Can View IM Group | Can Search Users |
---|---|---|
Normal IM Group 1 | Yes | Yes |
Normal IM Group 2 | No | Yes |
Shared IM Group 1 | Yes | Yes |
Restricted IM Group 1 | No | No |
Shared IM Group 1
IM Group | Can View IM Group | Can Search Users |
---|---|---|
Normal IM Group 1 | No | Yes |
Shared IM Group 1 | Yes | Yes |
Shared IM Group 2 | Yes | Yes |
Restricted IM Group 1 | No | No |
Restricted IM Group 1
IM Group | Can View IM Group | Can Search Users |
---|---|---|
Normal IM Group 1 | No | Yes |
Shared IM Group 1 | Yes | Yes |
Restricted IM Group 1 | Yes | Yes |
Restricted IM Group 2 | No | No |
To add users to an IM Group: