Encryption Required message when joining a meeting Follow


Zoom offers an end-to-end encryption feature that can be set by the host of meetings or at the account level for all members. If this setting is selected, H.323/SIP devices will be required to use encryption when dialing in to the meeting as well to ensure proper security.

Options to connect

There are two options to get connected to this meeting when receiving this message:

  1. Turn on encryption on the H.323/SIP device
  2. Turn off the End-to-end encryption on the meeting host's My Meeting Settings page and restart the meeting.

Enabling encryption on H.323/SIP devices:

Polycom HDX Series (Pages 8-20 & 8-21): Polycom HDX User Manual

LifeSize: SIP Calls / H.323 Calls

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