Overview
The Recording Connector, allows on-premise meetings to be recorded to a separate server instead of the host's device. Like the meeting connector, this server is deployed within your environment.
- Setup
- Changing the Admin login password
- Enabling cloud recording for on-prem meetings
- Accessing Recording Files
- Changing Storage Location
The Zoom Recording Connector is packaged as an OVF and can be deployed onto any virtualization platform that supports OVF including:
- VMware VSphere, VMware Workstation, VMware Fusion
- Nutanix (validated on Nutanix AHV and ESXi (AOS 5.5.5))
- Windows Server 2012/2016 Hyper-V (best-effort support)
- Virtual Box (best-effort support)
System specifications for the VM can be found here.
Prerequisite
- Current Business or Education plan with an active Meeting Connector
- Subscription to Cloud Recording
Setup
- First, deploy and set up at least one Meeting Connector VM.
- In your Zoom profile go to Advanced, then Meeting Connector.
- Click the Download tab and then download the OVF and VMDK files under Recording VM.
- Open/Import the OVF and VMDK into your VM client.
- Once the Virtual Machine has been started, log in with the default credentials:
- Username: admin
- Password: This will be randomly generated on startup, but can set to a specific password that will not be displayed on startup.
- Use the command ifconfig to check the IP address of the server. If the server does not have an IP address, configure one manually.
- In your browser, navigate to the web console at https://IPaddress:5480, with the IP address being the inet address listed in the ifconfig results.
- Login with the default credentials. During first login, change the password.
- On the Configure tab, enter the token from the Meeting Connector page of the Zoom web console. Also, enter the address of your Zone Controller.
- Click Submit.
Changing the Admin login password
- In the VM click Login.
- Login in with the admin credentials.
- Click User > Manage.
- Click Change Password next to the admin account.
- Enter the current Admin password, then enter the new password, and re-enter it to confirm.
- Click Modify.
Enabling cloud recording for on-prem meetings
After setting up your Recording Connector VM, the on-prem cloud recording will need to be enabled for your account. To enable this:
- In your Zoom profile go to Advanced, then Meeting Connector.
- Click the Go Live tab.
- Click Enable On-Prem Cloud Recording.
Accessing the recording files
Recorded meetings are saved directly to the Server's storage by default, under the following path: /opt/zoom/cmr-storage/. From there, the recordings are saved in one of the following folders:
- Archive: Recorded meetings, that have been compressed.
- Recording: Recordings that are currently converting from raw data to completed media files.
- Replay: Media files that have been processed and are ready for viewing.
When completed recordings are saved, they are saved in the following location: /opt/zoom/cmr-storage/replay/year/month/date/meetingID/confID.
For example, the recording path /opt/zoom/cmr-storage/replay/2018/06/08/7439928810/E8429740-9EF7-4AE0-8B98-3A32F276A03C, would translate to:
Date: 2018-06-08
Meeting Number: 7439928810
Conf id: E8429740-9EF7-4AE0-8B98-3A32F276A03C
Changing the storage location
To mount another Network File System (NFS) as the recording server's storage location:
- Edit the ssb.cfg file in /opt/zoom/conf/
- Under [CMR] change the value of cmr_home:
cmr_home= recording path on mounted NFS storage - Under [MRT] change the value of mrt_home:
mrt_home= transcoding folder path on mounted NFS storage