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New updates for Web Follow

Upcoming Release

Details about upcoming releases will be posted as they become available.

 


Current Release

October 25, 2020

Changes to existing features

  • Enable Add watermark setting without enabling the setting Only authenticated users can join meetings
    Account owners and admins can now enable the setting Add watermark, without needing to turn on the setting Only authenticated users can join meetings at the account level.

New and enhanced features

  • End-to-end (E2E) encryption for meetings
    End-to-end (E2E) Encryption for meetings is now available in technical preview. Account owners and admins can enable end-to-end (E2E) encryption for meetings, providing additional protection when needed. Enabling end-to-end (E2E) encryption for meetings requires all meeting participants to join from the Zoom desktop client, mobile app, or Zoom Rooms. Users will not be able to join by telephone, SIP/H.323 devices, on-premise configurations, or Lync/Skype clients, as these endpoints cannot be encrypted end to end. Zoom web client and third-party clients leveraging the Zoom SDK are also not supported at launch. Enabling this setting also disables the following features: join before host, cloud recording, streaming, live transcription, Breakout Rooms, polling, and meeting reactions. This setting is available at the account, group, and user level and can be locked at the account or group level.

Resolved issues

  • Fixes an issue where webinar attendee reports were formatted incorrectly
  • Fixes an issue where some users could not enable watermarks because only authenticated users can join meeting was off for these accounts after the October 17 web release
  • Minor bug fixes

Previous Releases

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

October 18, 2020

Changes to existing features

  • Users joining by phone will be placed in the Waiting Room when "only authenticated users can join meetings" and Waiting Room are enabled
    Users joining by phone will now be placed in the Waiting Room when "only authenticated users can join meetings" and Waiting Room are enabled. There is now a sub-setting for blocking or allowing phone participants if Waiting Room is turned off. By default, this sub-setting will allow phone participants for all existing accounts, but all newly created accounts after October 17 will block phone participants from joining if “only authenticated users can join meetings” is enabled and Waiting Room is disabled.
  • “Only authenticated users can join meetings” setting always available when scheduling
    The setting “Only authenticated users can join meetings” will now always be available when scheduling, even if this setting is not enabled on the Zoom web portal. For customers who had previously enabled this at the account, group, or user level, the setting will now be off and can be re-enabled if they would like to default this setting to on when scheduling a meeting. For customers who enable this setting in the Zoom web portal after October 17, 2020, this will be defaulted to on when scheduling a meeting, but can be turned off unless the setting is locked at the account or group level.
  • UI enhancement for emergency services
    Account owners and admins can access account/site level settings for emergency services, addresses, and locations in the Emergency Services tab in the Company Info page. Previously, these settings were grouped under the Settings tab.

New and enhanced features

  • Administrator features
    • Show Breakout Room data on Dashboard
      Account owners and admins can now view Breakout Room data on Dashboard, including microphone, speaker, camera, and quality of service details.
    • All recurring meetings listed in Upcoming Events Report
      The Upcoming Events report will now list all upcoming meetings, including recurrences of the same meeting.
    • Allow or block participants from certain regions
      Account owners and admins can now choose to allow or block participants from joining meetings or webinars from certain regions. This can be configured at the account, group, or user level and can be locked at the account or group level.
    • Customize disclaimers for signing in to Zoom and starting or joining meetings
      Account owners and admins can now configure and customize disclaimers, requiring users to accept their organization’s terms and conditions before they can sign in to Zoom or start or join a meeting or webinar. This can be configured for internal users only or anyone joining their meetings and webinars. Consent can be downloaded as a Disclaimer report, under User Activity Reports.
    • Setting for sharing audio messages in chat
      Account owners and admins can now choose to enable or disable the audio message chat feature.
    • Setting for maximum file size for sharing in chat and in meetings
      Account owners and admins can now configure the maximum file size that their account members can send through the Zoom chat and in meetings. For this setting to be enforced, users need to be on Zoom version 5.4 for chat and 5.4.1 for in-meeting chat.
    • Playlists for Digital Signage content
      Account owners and admins can now create centralized playlists for Digital Signage content, allowing for easier management of content.
    • Add Digital Signage content from third-party integrations
      Account owners and admins can now add Digital Signage content from Google Drive, Box, One Drive, and Dropbox.
    • Setting for AirPlay in Zoom Rooms
      Account owners and admins can now enable or disable AirPlay for their Zoom Rooms.
    • Move Zoom Rooms to Under Construction in batches
      Account owners and admins can now mark Zoom Rooms as Under Construction in batches, by selecting multiple checkboxes or using location hierarchy.
    • Manage external contacts
      Account owners and admins can now view external contacts associated with their account, as well as their account’s channels that these external contacts are a part of. This can be accessed within the Zoom web portal, under User Management, then Users. The External Contacts column will show the number of external contacts each user has and they can view details about the external contacts, including their name, email addresses, added date and channels they are a part of, by clicking on this value. The account owner and admins can also remove the external contact completely from their account.
    • Phone user templates
      Account owners and admins can create a template to define common phone user settings for each site. This template can be applied to new phone users added to the site.
    • CSV export contains phone user status column
      The CSV export of existing phone users has a column to indicate the status of each phone user.
    • Hide outbound caller ID by default
      Account owners and admins can set phone users’ default outbound caller ID to be hidden. Hiding the outbound caller ID may not work for certain countries or regions.
    • View phone users’ time zone
      Account owners and admins can view phone users’ time zone, which they set in their Zoom profile.
    • Control access to voicemails
      If voicemail is enabled, account owners and admins can control phone users’ ability to view, download, or delete their own voicemail messages.
    • Soft delete phone users
      Account owners and admins can enable an account-level policy setting to soft delete phone users. Any soft-deleted user can be easily restored within 30 days. After that, the phone user will be permanently deleted from the account.
    • Disable call forwarding to external phone numbers
      Account owners and admins can change a user-level policy setting to disable phone users’ ability to forward to external phone numbers using their call handling settings.
    • Enable bootstrap mode for nomadic emergency services
      Account owners and admins can enable bootstrap mode to help build up the data set for detectable company locations. It enables users to report their current locations as company locations and/or report underlying network data for existing company locations. User-reported location and network data must be approved by administrators before it becomes actively part of your defined company locations. These operations will send email notifications to admins (at most one email per day). This feature requires the Zoom desktop client, version 5.4.0 or higher.
    • Temporary call-back routing for emergency calls
      If routing emergency calls from extension-only phone users to a PSAP, account owners and admins can enable temporary routing. After an emergency call is made, inbound calls to the specified outbound phone number will automatically route to the most recent extension to place an emergency call. Temporary routing for each extension can last 2 hours.
    • Enhanced call log entries for call queues
      Account owners and admins can view who answered inbound calls to call queues.
    • Opt members out of specific call queues
      If a phone user is a member of multiple call queues, account owners and admins can opt them out of specific call queues to disable call notifications from those call queues.
    • Allow busy call queue members to receive calls
      Account owners and admins can allow call queue members to receive inbound call queue calls even if they are on a call. This is disabled by default, meaning the call queue will skip members who are busy on a call. This feature requires the Zoom desktop client, version 5.4.0 or higher.
    • Business/closed hours and call handling settings for Zoom Rooms and common area phones
      Account owners and admins can set business/closed hours for Zoom Rooms with a phone license and common area phones. They can also set ring duration and call handling settings. Call handling settings for common area phones have moved from the Profile tab to the Settings tab as part of this enhancement.
    • Set up speed dial and busy lamp field (BLF) on common area phones
      Account owners and admins can set up speed dial and busy lamp field (BLF) on common area phones that support these features.
    • UI enhancements for HaaS devices
      Account owners and admins can filter the list of Zoom Phone devices to only display HaaS devices. HaaS devices are also labelled for easier identification.
  • User features
    • Recover deleted webinars
      Deleted webinars will now be recoverable under Recently deleted from the Upcoming Webinars page for up to one week.
    • Import webinar panelists by CSV
      Webinar hosts can now import a CSV file for panelists.
    • Removed webinar attendees listed on blocked list
      Attendees removed from a webinar will now appear on the denied/blocked list in the Zoom web portal and can be removed from this list if they need to rejoin the webinar.
    • Configure when Join Before Host is available
      Users can now configure a time frame when someone can join their meeting with Join Before Host, 0-15 minutes before the scheduled start time.
    • Select/deselect all dial-in countries when scheduling
      Users can now select or deselect all dial-in countries when scheduling a meeting on the web portal.
    • Prompt to update email address
      If a user has updated their email address in Facebook or Google and tries to login with that account, they will now be prompted to update their email address.
    • Hide recording transcript when sharing
      Users can now choose whether they want to share the saved transcript along with their cloud recording.
    • Edit speaker name in transcripts
      The host can now edit the speaker’s name in a cloud recording transcript.
    • Opt out of specific call queues
      Users who are members of multiple call queues can opt out of specific call queues to disable call notifications from those call queues.
    • Assign common area phone as a delegate
      Users can assign a common area phone to make and receive calls on their behalf (call delegation).
    • Hide outbound caller ID by default
      Users can set their default outbound caller ID to be hidden. Hiding the outbound caller ID may not work for certain countries or regions.
    • Zoom Phone details on profile page
      Users can view the following details on their profile page: company numbers, direct numbers, extension, and Zoom Phone license type.
    • Enable phone screen lock
      Users can display a soft key on supported desk phones to lock their desk phone’s screen, preventing others from using their desk phone. Users can enter their PIN to unlock the screen. This feature is not supported on common area phones.
  • Developer features
    • Added Update Presence Status API
      • PUT /v2/users/{userId}/presence_status
    • Added Get Live Streaming Settings API
      • GET /v2/meetings/{meetingId}/livestream
    • Added Get Meeting Quality Score API
      • GET /v2/metrics/quality
    • Added Meeting Recovered and Meeting Permanently Deleted Webhooks API- meeting.recovered
      • meeting.permanently_deleted
    • Added Live Streaming Started and Live Streaming Stopped Webhooks
      • meeting.live_streaming_started
      • meeting.live_streaming_stopped
    • Added Emergency Call Alert Webhook for Zoom Phone
      • phone.emergency_alert
    • Added Call Logs QoS APIs
      • GET /v2/phone/metrics/call_logs
      • GET /v2/phone/metrics/call_logs/{callId}
      • GET /v2/phone/metrics/call_logs/{callId}/qos
    • Enabled “meeting.updated” event to support PMI meeting updates.
      • meeting.updated
    • Added a new field(“language_interpretation”) in Meeting APIs.
      • POST /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}
      • PATCH /v2/meetings/{meetingId}
    • Added a new field(“end_to_end_encrypted_meetings”) in Meeting APIs.
      • POST /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}
      • PATCH /v2/meetings/{meetingId}
    • Added a new fields(“show_share_button”, “allow_multiple_devices”) in Meeting APIs.
      • POST /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}
      • PATCH /v2/meetings/{meetingId}
    • Added a new field(“cancel_meeting_reminder”) in Delete a Meeting API.
      • DELETE /v2/meetings/{meetingId}
    • Added a new field(“cancel_webinar_reminder”) in Delete a Webinar API.
      • DELETE /v2/webinars/{webinarId}
    • Added support for a new email template adopted by Zoom for email notifications sent to registrants when the status of the meeting and webinar registrants is updated.
      • PUT /v2/meetings/{meetingId}/registrants/status
      • PUT /v2/webinars/{webinarId}/registrants/status
    • Added new fields(“join_url”,“alternative_hosts”,“pmi”,“use_pmi”) in Meeting Created webhook.
      • meeting.created
    • Added a new field(“group_id”) in Update a Pending User API.
      • PATCH /v2/users/{userId}
    • Added a new field(“host_key”) in List Users API.
      • GET /v2/users
    • Added a new field(“registration_id”) in Report and Dashboard APIs.
      • GET /v2/report/meetings/{meetingId}/participants
      • GET /v2/report/webinars/{webinarId}/participants
      • GET /v2/metrics/meetings/{meetingId}/participants
      • GET /v2/metrics/webinars/{webinarId}/participants
    • Removed BYOC additional Zoom Phone Plan from Billing APIs.
      • POST /v2/accounts/{accountId}/plans
      • POST /v2/accounts/{accountId}/plans/addons
    • Added a new response field(“pmi”) in List Meetings API.
      • GET /v2/users/{userId}/meetings
    • Added a validation check for request fields(“first_name”, “last_name”) in Create a Sub Account, Create a User, Update a User and Update Room Profile APIs.
      The following error message will be shown if the name contains invalid characters.
      • 300 Your request could not be processed because the name contains invalid characters : {invalidCharacters}.
        • POST /v2/accounts
        • POST /v2/users
        • PATCH /v2/users/{userId}
        • PATCH /v2/rooms/{id}
    • Added a new field (“next_page_token”) in List Users, List Group Members, List Role Members APIs.
      • GET /v2/users
      • GET /v2/groups/{groupId}/members
      • GET /v2/roles/{roleId}/members
    • Added a new response field(“audio_quality”, “video_quality”, “screen_share_quality”) in List Meeting Participants and List Webinar Participants APIs.
      • GET /v2/metrics/meetings/{meetingId}/participants
      • GET /v2/metrics/webinars/{webinarId}/participants
    • Added a new field(“start_airplay_mirroring”) in ZR Account, Location and Room Settings APIs.
      • GET /v2/rooms/account_settings
      • PATCH /v2/rooms/account_settings
      • GET /v2/rooms/locations/{locationId}/settings
      • PATCH /v2/rooms/locations/{locationId}/settings
      • GET /v2/rooms/{roomId}/settings
      • PATCH /v2/rooms/{roomId}/settings
    • Added a new field(“end_to_end_encrypted_meetings”) in “meeting_security” category in Account Settings, Group Settings, User Settings and Lock Settings APIs.
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
      • GET /v2/accounts/{accountId}/lock_settings
      • PATCH /v2/accounts/{accountId}/lock_settings
      • GET /v2/groups/{groupId}/settings
      • PATCH /v2/groups/{groupId}/settings
      • GET /v2/groups/{groupId}/lock_settings
      • PATCH /v2/groups/{groupId}/lock_settings
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings

Resolved issues

  • Fixes an issue where Alternative Hosts were not properly saved after being added
  • Fixes an issue where ChromeOS did not recognize embedded passcodes
  • Fixes an issue where a passcode was required for PMI although the setting was locked to off at the account level
  • Fixes an issue where a subset of alternative hosts received an error when trying to add a meeting to their calendar
  • Fixes an issue where webinar reminder emails were sent in English although the user had selected Japanese
  • Fixes an issue where User Management states “You can add 0 more licensed users” when there are unassigned licenses available
  • Fixes an issue where admins were unable to export a chat history with over a million messages
  • Fixed an issue where voicemail email notifications for call queues and shared line groups displayed the incorrect voicemail inbox
  • Fixed an issue where available Zoom Phone licenses could not be assigned to phone users
  • Fixed the issue of email reminders not being sent to Meeting hosts when the “schedule_for” field was used in Create a Meeting API.
    • POST /v2/users/{userId}/meetings
  • Fixed a bug that didn’t apply the password settings enabled for Webinars in Create a Webinar API.
    • POST /v2/users/{userId}/webinars
  • Fixed a bug where meetings, webinars and recordings were not being transferred to the specified account after disassociating a user.
    • DELETE /v2/users/{userId}
  • Fix a bug where poll results were not being returned.
    • GET /v2/report/meetings/{meetingId}/polls
    • GET /v2/past_meetings/{meetingId}/polls
  • Fixed the bug where Meeting Updated event was not being sent when a meeting was updated via the Zoom Outlook Plugin.
  • Fixed a bug where unanswered questions were not included in the API response.
    • GET /v2/report/webinars/{webinarId}/qa
    • GET /v2/past_webinars/{webinarId}/qa
  • Fixed a bug with inconsistent plan names in Billing APIs.
    • GET /v2/accounts/{accountId}/plans
    • GET /v2/accounts/{accountId}/plans/usage
  • Fixed a bug where records in the last page were not being displayed in the response body of List Users API.
    • GET /v2/users
  • Fixed a bug where details of hosts’ screenshare were not being included even when hosts shared their screen.
    • GET /v2/metrics/webinars/{meetingId}/participants/sharing
  • Fix the bug where past Webinar files and polls were being returned via Past Meetings APIs.
    • GET /v2/past_meetings/{meetingId}/files
    • GET /v2/past_meetings/{meetingId}/polls
  • Fixed the bug where the value of “user_id” was being displayed in an incorrect format.
    • GET /v2/report/meetings/{meetingIds}/participants
  • Fixed the bug where a correct next_page_token value was not being accepted by the API.
    • GET /v2/metrics/meetings/{meetingId}/participants/qos

October 5, 2020

New and enhanced features

  • Microsoft Teams direct guest join for Zoom Rooms
    Zoom Rooms joining Microsoft Teams meetings from their Zoom Rooms controller is now in public preview. If Zoom Rooms are invited to a Microsoft Teams meeting, this meeting will appear on their calendar and users can join from the controller with one tap. To enable this setting, account owners and admins can enable “Support 3rd party conferencing dial-in for Zoom Rooms” in the Zoom web portal. This feature requires Zoom Rooms for macOS or Windows 5.1.2 or higher. It is not yet supported on Zoom Room Appliances.

September 29, 2020

New and enhanced features

  • Zoomtopia Video Filters
    Users can now use Zoomtopia Video Filters, if the Video Filters feature is enabled in the Zoom web portal. These filters will be available until after Zoomtopia.

Resolved issues

  • Minor bug fixes

September 27, 2020

Changes to existing features

  • Passcode and Waiting Room requirements
    Zoom will now require that all meetings have a Passcode or a Waiting Room enabled for accounts with a single licensed user, Pro accounts with 2 or more licenses, and Business accounts with 10-100 licenses. Learn more.
  • Enhanced Passcode Settings for select accounts
    The web portal settings for passcode for instant meeting and passcode for newly scheduled meetings are now one setting called “Meeting Passcode” for accounts with a single licensed user, Pro accounts with 2 or more licenses, Business accounts with 10-100 licenses, and Basic (free) accounts. If the passcode requirement for Personal Meeting ID (PMI) is enabled, it will be applied whether Join Before Host is enabled or disabled.
  • Updated settings for new accounts
    All new accounts created on or after September 27 will have the passcode settings for Personal Meeting ID (PMI), Personal Audio Conference (PAC), phone dial-in users, and Zoom Room Meeting ID enabled by default.

Resolved issues

  • Fixes an issue where users were unable to create a poll question with more than two answers for meetings scheduled with their Personal Meeting ID (PMI)
  • Minor bug fixes

September 20, 2020

New and enhanced features

  • Administrator features
    • Specify users to bypass SSO and login with email address and password
      Account owners and admins can now allow specified users to bypass SSO and login with an email address and password, for service accounts or internal IT purposes.

Resolved issues

  • Fixes an issue where users with scheduling privilege for 20 or more meeting hosts could not view all meetings in the Zoom web portal at the same time
  • Fixes an issue where a subset of users received a 402 error when updating credit card information
  • Fixes an issue where alternative hosts were not displayed in the webinar details
  • Fixes an issue where hosts were unable to enable pre-assigned Breakout Rooms after the meeting had been scheduled
  • Minor bug fixes

September 17, 2020

Changes to existing features

  • Re-enable Call Me and toll-free options for Webinar attendees
    We have re-enabled the ability to control whether Webinar attendees have access to Call Me and toll-free dial-in options. If this setting was previously enabled in the Zoom web portal, attendees can now join by Call Me. This setting can be enabled in account, group, or user settings if the account has an audio conferencing add-on.

September 13, 2020

New and enhanced features

  • Web client features
    • Support for Breakout rooms pre-assignment
      The web client will now support pre-assigned Breakout rooms.
    • Support for Internal account members to admit external participants in Waiting Room
      Internal account members can now admit external participants from the web client, if this setting is enabled by the meeting host.

Resolved issues

  • Minor bug fixes

September 8, 2020

Changes to existing features

  • Disable Call Me and toll-free options for Webinar attendees
    We have temporarily disabled the Call Me and toll-free options for webinar attendees and plan to re-enable them in the next few weeks. In the meantime, attendees may connect to Webinar audio through the Zoom desktop client, web client, or mobile app. Webinar hosts and panelists can still join by telephone, as well as through computer audio.

September 6, 2020

Changes to existing features

  • Meeting/Webinar hosts must be signed in when initiating live streaming
    Hosts initiating live streaming services will now need to be signed in to the Zoom web portal in order to live stream their meeting or webinar.

New and enhanced features

  • Administrator features
    • External authentication
      Account owners and admins can now configure their identity provider to authenticate users via SSO who are joining meetings and webinars. This feature is available for Business, Enterprise, and Education accounts with Single Sign-on (SSO) configured.

Resolved issues

  • Minor bug fixes

August 30, 2020

Changes to existing features

  • Default paid Audio Conferencing settings for webinar attendees to off
    The Audio Conferencing settings for webinar attendees, allowing webinar attendees to use toll-free and fee-based toll numbers and Call Me, will now be defaulted to off. Account owners and admins can re-enable these options in the Zoom web portal, under the Telephone section of Account Settings.

Resolved issues

  • Fixes an issue where upcoming meetings and webinars did not appear in the desktop client after the calendar integration settings were locked for their account

August 27, 2020

Resolved issues

  • Fixes an issue where users on mobile devices could not complete registration for webinars with Paypal enabled

August 26, 2020

Resolved issues

  • Fixes an issue where a subset of users received an error when entering their company domain to sign in to the Zoom web portal

August 25, 2020

Resolved issues

  • Fixes an issue where the Meetings page of the Zoom web portal would not load in Internet Explorer
  • Minor bug fixes

August 23, 2020

Changes to existing features

  • Cloud recording passwords now called Passcodes
    Cloud recording passwords will now be called Passcodes to prevent confusion with your individual user password, which should never be shared.

New and enhanced features

  • Administrator features
    • Report of recordings without a passcode
      Account owners and admins can now view a report of all recordings without a passcode. The report is available under the Reports of Account Management. This is a one-time report, with information pulled at the time of the release and will not be updated.
    • Select Germany, the Netherlands, and Ireland as data centers for meetings/webinars hosted by your account
      Germany, the Netherlands, and Ireland will now be listed as individual data centers that can be enabled or disabled for hosting real-time meeting and webinar traffic. This will allow account owners and admins more granular control over where their meetings are hosted. If the Europe data center was enabled, Germany, the Netherlands, and Ireland will be enabled. This is available in account, group, and user settings and can be locked at the account or group level.
    • Upload virtual backgrounds for a group or an individual user
      Account owners can now upload and manage virtual backgrounds for a group on the Zoom web portal. Individual users can upload and manage virtual backgrounds for their own use.
    • Calendar and Contacts section under Account Settings
      Account settings related to calendar and contacts can now be found in the Calendar and Contacts section of the Meeting Tab within Account Settings. Account owners and admins can set the default calendar provider and pick calendar and contact access permissions. These settings can also be locked.
    • Limit which domains can integrate calendar and contact services
      Account owners and admins can now limit which domains can integrate calendar and contact services within Account Settings. Once this setting is enabled, admins can enter which domains are allowed to integrate these services.
    • Setting to prompt user to integrate Office 365 each time they sign in
      Account owners and admins can now enable a setting to prompt users to integrate Office 365 each time they sign in. This will prompt them each time they sign in to Zoom until the integration is completed.
    • Enhanced Office 365 calendar sync
      Users can now sync their Office 365 calendar without requiring full mailbox access.
    • Display certificate expiration date on the Single Sign-on page
      The Single Sign-on page will display the certificate expiration date, warning admins that the certificate will soon expire and allowing them to proactively update the certificate, preventing login issues. Account owners and admins will also receive an email notification 30 days before the certificate will expire.
    • Update users’ names in the webinar attendee report
      If a user changes their name during a webinar, it will now update in the webinar attendee report.
    • Search or download chat history for up to one year for an individual user
      Account owners and admins can now search and download chat history for up to one year for an individual user.
  • User features
    • Custom languages for language interpretation
      You can now add custom languages in addition to the default languages provided. Any number of custom languages can be added in the Zoom web portal, but only 5 custom languages can be used in any given meeting or webinar. The interpreter and participants accessing the custom languages will need to be on client 5.2.1 or later to use custom languages.
    • Post webinar survey and reporting
      Webinar hosts can now create a post webinar survey in the Zoom web portal and launch this survey at the end of their webinar. Webinar hosts can also access a report of the survey results in the Zoom web portal.
    • Enhanced Meetings page
      The Meetings page of the Zoom web portal has been enhanced for improved navigation and usability, including the addition of a date range filter to more easily find upcoming meetings.
    • Call Me for Webinar attendees
      Webinar attendees can now use the call me feature for audio. Hosts can enable this option under the Call Me setting on the web, which requires the Audio Conferencing add-on. This feature requires client version 5.2.2 or later. 
    • Language interpretation in Meeting Templates
      Language interpretation settings will now be included as part of saved meeting templates.
    • Open local recordings from the Zoom web portal
      Users can now locate and open their local recordings from the Recordings tab of the Zoom web portal. This will automatically launch their Zoom desktop client.
    • Maximum meeting duration of 30 hours
      The maximum meeting duration has increased from 24 hours to 30 hours.
    • Zoom Room automatically becomes co-host
      The Zoom Room will now automatically become co-host if it was originally scheduled as the host of the meeting and joined after the alternative host, or if the Zoom Room rejoins the meeting after assigning a different host.
  • Developer features
    • Added new TSP webhook events.
      • user.tsp_created
      • user.tsp_updated
      • user.tsp_deleted
    • Added account level Chat Channel APIs.
      • POST /v2/chat/users/{userId}/channels
      • GET /v2/chat/users/{userId}/channels/{channelId}
      • PATCH /v2/chat/users/{userId}/channels/{channelId}
      • DELETE /v2/chat/users/{userId}/channels/{channelId}
      • GET /v2/chat/users/{userId}/channels/{channelId}/members
      • POST /v2/chat/users/{userId}/channels/{channelId}/members
      • DELETE /v2/chat/users/{userId}/channels/{channelId}/members/{memberId}
      • Added new account level Chat Message APIs.
      • PUT /v2/chat/users/{userId}/messages/{messageId}
      • DELETE /v2/chat/users/{userId}/messages/{messageId}
    • Added new SIP Trunk APIs.
      • GET /v2/accounts/{accountId}/sip_trunk/trunks
      • POST /v2/accounts/{accountId}/sip_trunk/trunks
      • DELETE /v2/accounts/{accountId}/sip_trunk/trunks/{trunkId}
      • GET /v2/accounts/{accountId}/sip_trunk/callout_countries
      • POST /v2/accounts/{accountId}/sip_trunk/callout_countries
      • DELETE /v2/accounts/{accountId}/sip_trunk/callout_countries/{countryId}
      • GET /v2/accounts/{accountId}/sip_trunk/internal_numbers
      • POST /v2/accounts/{accountId}/sip_trunk/internal_numbers
      • DELETE /v2/accounts/{accountId}/sip_trunk/internal_numbers/{numberId}
    • Added new Dashboard APIs.
      • GET /v2/metrics/satisfaction
      • GET /v2/accounts/{accountId}/metrics/satisfaction
    • Added new Zoom Room APIs.
      • PUT /v2/rooms/{roomId}/devices/{deviceId}/app_version
      • GET /v2/rooms/{roomId}/devices
      • GET /v2/rooms/digital_signage
    • Add new Webinar template API.
      • GET /v2/users/{userId}/webinar_templates
    • Included “X-RateLimit-Type: Daily-limit” and “Retry-After” fields in the response header of Create and Update Meeting APIs.
      • POST /v2/users/{userId}/meetings
      • PATCH /v2/meetings/{meetingId}
    • Added new request field(“type”) in List Webinars APIs.
      • GET /v2/users/{userId}/webinars
    • Added new response fields(“host_email”,“assistant_id”) in Meeting APIs.
      • POST /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}
    • Added new response field(“host_email”) in Webinar APIs.
      • POST /v2/users/{userId}/webinars
      • GET /v2/webinars/{webinarId}
    • Added new request fields(“show_callout_internal_number”,“show_zoom_provided_callout_countries”, “show_zoom_provided_numbers”) in Update Sip Trunk Settings APIs.
      • PATCH /v2/accounts/{accountId}/sip_trunk/settings
    • Added new response fields(“service_effective_date”,“next_invoice_date”,“status”) in Get Plan Information API.
      • GET /accounts/{accountId}/plans
    • Added new response field(“sub_account_privileges”) in Get Role Information API.
      • GET /v2/roles/{roleId}
    • Added new request field(“sub_account_privileges”) in Update Role Information API.
      • PATCH /v2/roles/{roleId}
    • Added new field(“join_url”) in Meeting Registration Approved event.
      • meeting.registration_approved
    • Added new request field (“language”) in Add Meeting Registrant API.
      • POST /v2/meetings/{meetingId}/registrants
    • Added new error messages in Create, Update, Activate User APIs.
      • POST /v2/users
        • 2033 Your request to add a basic user was not approved because you have already reached the maximum basic user limit allowed in your account. For additional help regarding this issue, contact the Zoom Customer Support team.
      • PATCH /v2/users/{userId}
        • 2033 Your request to convert the user type to basic was not approved because you have already reached the maximum basic user limit allowed in your account. For additional help regarding this issue, contact the Zoom Customer Support team.
      • PUT /v2/users/{userId}/status
        • 2033 Your request to activate the basic user was not approved because you have already reached the maximum basic user limit allowed in your account. For additional help regarding this issue, contact the Zoom Customer Support team.
    • Added new field(“allow_recovery_deleted_cloud_recordings”) in Account Setting APIs.
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
    • Added new field(“host_delete_cloud_recording”) in Account and User settings APIs.
      • GET accounts/{accountId}/settings
      • PATCH accounts/{accountId}/settings
      • GET users/{userId}/settings
      • PATCH users/{userId}/settings
    • Added new fields(“meeting_reactions”, “show_a_join_from_your_browser_link”, “recording_disclaimer”, “allow_participants_to_rename”, “required_password_for_shared_cloud_recordings”) in Account Settings, Group Settings, User Settings and Lock Settings APIs.
      • GET accounts/{accountId}/settings
      • PATCH accounts/{accountId}/settings
      • GET accounts/{accountId}/lock_settings
      • PATCH accounts/{accountId}/lock_settings
      • GET groups/{groupId}/settings
      • PATCH groups/{groupId}/settings
      • GET groups/{groupId}/lock_settings
      • PATCH groups/{groupId}/lock_settings
      • GET users/{userId}/settings
      • PATCH users/{userId}/settings
    • Added new fields(“who_can_share_screen”,“who_can_share_screen_when_someone_is_sharing”, “ask_participants_to_consent_disclaimer”, “ask_host_to_confirm_disclaimer”) in Account/Group/User settings APIs.
      • GET accounts/{accountId}/settings
      • PATCH accounts/{accountId}/settings
      • GET groups/{groupId}/settings
      • PATCH groups/{groupId}/settings
      • GET users/{userId}/settings
      • PATCH users/{userId}/settings
    • Added new field(“screen_sharing”) in User settings APIs.
      • GET users/{userId}/settings
      • PATCH users/{userId}/settings
    • Added new fields (“service_effective_date”, “next_invoice_date” and “status”) in Get Plan Information API.
    • Added new field(“required_password_for_existing_cloud_recordings”) in Account/Group settings APIs.
      • GET accounts/{accountId}/settings
      • PATCH accounts/{accountId}/settings
    • Added new value(action=“recover”) in Update meeting status API.
      • PUT /v2/meetings/{meetingId}/status
    • Added new value(setting_type=“signage”) in Zoom Room APIs.
      • GET /v2/rooms/account_settings
      • PATCH /v2/rooms/account_settings
      • GET /v2/rooms/locations/{locationId}/settings
      • PATCH /v2/rooms/locations/{locationId}/settings
      • GET /v2/rooms/{roomId}/settings
      • PATCH /v2/rooms/{roomId}/settings
    • Added new fields(“registrants_confirmation_email”, “template_id”) in Create Webinar APIs.
      • POST /v2/users/{userId}/webinars
    • Added new error message("4137 The IM Group APIs are no longer available.") in IM Group APIs.
      • GET /v2/im/groups
      • POST /v2/im/groups
      • GET /v2/im/groups/{groupId}
      • PATCH /v2/im/groups/{groupId}
      • DELETE /v2/im/groups/{groupId}
      • GET /v2/im/groups/{groupId}/members
      • POST /v2/im/groups/{groupId}/members
      • DELETE /v2/im/groups/{groupId}/members/{memberId}

Resolved issues

  • Fixes an issue where external users were automatically added to the primary account with associated domain and forced Single Sign-On login, when they should have been forced to change their email address within Zoom
  • Fixes an issue where the account owner and admins could not see how many recordings they were bulk deleting from Recording Management
  • Fixes an issue where a subset of users were unable to add Zoom Rooms as a webinar panelist
  • Fixes an issue where the meeting details report had missing email addresses
  • Fixes an issue where account owners and admins received an error message when trying to invite a subset of users to their accounts
  • Fixes an issue where editing a recurring meeting scheduled with no fixed time removed the alternative hosts
  • Fixes an issue where a subset of webinar registration pages would not load
  • Fixes an issue where a subset of users were unable to add new polls
  • Fixes an issue where the registration report listed “null” for some attendees’ approval status when Paypal payment was required
  • Fixes an issue where a subset of users received 404 errors when trying to register to view on-demand recordings
  • Fixes an issue where a subset of users can login with Google even if the option is disabled
  • Fixes an issue where the cloud recording usage report showed an incorrect amount of data being used
  • Fixes an issue where data from the month of March is not shown when viewing some data in Dashboard
  • Fixes an issue where an on-demand webinar incorrectly showed as full capacity
  • Fixes an issue where duplicating a webinar changed the order of the polls
  • Fixed a bug that did not allow users to register for a Webinar.
    • POST /v2/webinars/{webinarId}/registrants
  • Fixed a bug that prevented alternative hosts from receiving invitation email for a Webinar.
    • POST /v2/users/{userId}/webinars
    • PATCH /v2/webinars/{webinarId}
  • Fixed API call logs misconfiguration.
  • Fixed a bug that caused incorrect activation link to be included in the invitation email of a newly created Sub Account.
    • POST v2/account
  • Fixed a bug where “Meeting does not exist” error was displayed incorrectly in Get Webinar Q&A Report API.
    • GET /v2/report/webinars/{webinarId}/qa
  • Fixed a bug where Zoom Room Alert webhook was not being delivered at certain times.
    • zoomroom.alert
  • Fixed a bug that allowed a host to create invalid PMI meetings even when the host did not have a PMI.
    • POST /v2/users/{userId}/meetings
  • Fixed a bug that allowed users to schedule meeting for a past start date and time.
    • POST /v2/users/{userId}/meetings
  • Minor bug fixes

August 19, 2020

Resolved Issues

  • Minor bug fixes

August 17, 2020

New and enhanced features

  • Setting to request permission to unmute
    Account owners and admins can now enable a setting to request permission to unmute, allowing the host to request permission to unmute meeting participants and webinar panelists. Permissions, once given, will apply in all meetings scheduled by the same person. This setting is available at the account, group or user level and can be locked at the account or group level. This requires client 5.2.0, which is planned for release in early August.

August 16, 2020

New and enhanced features

  • General availability
    Zoom Phone is available in 25 more countries.
  • Expanded calling to more destinations
    Account owners and admins can enable calling to more destinations. Certain destinations may require admins to contact support to enable. They can also allow calling to “high-risk” prefixes that are otherwise blocked by default. This feature can be enabled by Zoom if you have a legitimate reason to call these destinations.
  • Role management
    Account owners and admins can use the role management feature to create Zoom Phone roles and edit each role to control Zoom Phone privileges. For example, they can customize a call queue admin role with privileges to certain settings of specific call queue(s).This enhancement replaces the site admin, call queue manager, and auto receptionist operator roles that could be assigned while customizing the site, call queue, or auto receptionist.
  • Support for variable-length site codes and extensions
    Account owners and admins can set variable-length site codes and extensions at the site level. For example, site A with site code 10 and extensions that are 4-digits long in the range of 1000 to 1999; and site B with site code 5 and extensions that are 5-digits long in the range of 20000 to 30000.
  • Enhancement to directory backup routing rules
    Account owners and admin can set internal directory routing rules. For example, if the account has variable-length site codes and extensions as stated in the previous example, a rule can prepend site code 5 if a user dials a 5-digit number beginning with 2. This allows users in another site to call users in site B without dialing the site code.
  • Control access to personal audio library
    Account owners and admins can control phone users' access to their personal audio library, which is used to change their voicemail greeting and hold music. This new policy setting can be changed at the site level. By default, phone users’ personal audio library is enabled. If disabled, all users in the site will use the site’s default audio.
  • Set default custom audio
    Account owners and site admins can set default voicemail greeting, message greeting, hold music, and audio while connecting. These defaults can be set at the site level.
  • More options for call queues’ max wait time
    Account owners and admins can set the max wait time to 10, 15, 20, 25, 30, or 45 seconds.

Resolved Issues

  • Minor bug fixes

August 9, 2020

New and enhanced features

  • Administrator Features
    • Standardized naming of Zoom Rooms devices
      Standardized naming will now be applied to Zoom Room devices in the web portal.
    • Setting to require Zoom Rooms devices to be MDM managed
      Account owners and admins can now require all Zoom Rooms devices to be MDM managed. Devices which are not MDM managed will not be able to sign in. 
  • Developer Features
    • Added a new field(“custom_attributes”) to User Updated event.
      • user.updated
    • Added a new field(“include_fields”) to the request body of List Users API.
      • GET /v2/users
    • Added a new response field(“custom_attributes”) to the request body of List Users API.
      • GET /v2/users
    • Added a new field(“callout_countries”) that allows a parent account to set Zoom Phone BYOC call-out countries for a Sub account.
      • POST /accounts/{accountId}/plans
      • POST /accounts/{accountId}/plans/addons
      • PUT /accounts/{accountId}/plans/addons
      • GET /accounts/{accountId}/plans

Resolved Issues

  • Fixes an issue were a subset of accounts were unable to downgrade their number of licenses
  • Fixed a bug that caused internal plan code to be displayed in the response body of Get Plan Usage API call.
    • GET /accounts/{accountId}/plans/usage
  • Minor bug fixes

August 2, 2020 

New and enhanced features

  • Setting for Video Filters
    Account owners and admins can enable or disable a setting for video filters, which allows meeting participants to use filters to alter the look of their video with color grading, foreground and frame filters. If the meeting host has filters disabled, participants in the meeting will not be able to use filters. This setting will be on by default. It is available at the account, group, or user level and can be locked at the account or group level. 

Resolved issues

  • Fixes an issue where webinar hosts were unable to add panelists in Internet Explorer
  • Fixes an issue where participants admitted to a meeting from the Waiting Room by someone other than the host were stuck joining and not able to enter the meeting
  • Minor bug fixes

July 26, 2020

Resolved issues

  • Minor bug fixes

July 19, 2020

Changes to existing features

  • Meeting and webinar passwords now called Passcodes
    Meeting passwords will now be called Passcodes to prevent confusion with your individual user password, which should never be shared.
  • Integrations on Zoom Marketplace
    Zoom Marketplace is now the preferred place for integrations. New setup of the Epic, Panopto, and Zapier Integrations will need to be done through Marketplace. Previously setup integrations are still accessible through the integrations tab. Existing integrations are encouraged to start using Marketplace integration apps instead of older versions.
  • Waiting Room moved to Security section when scheduling
    When scheduling a meeting, the Waiting Room setting is now available under a Security heading. Zoom recommends Waiting Room, passcode or both to secure your meeting.

New and enhanced features

  • Administrator features
    • Email notifications when cloud recording is available for alternative host
      Users can now choose to send email notifications to the alternative host when the cloud recording for that meeting/webinar is available. This setting is available at the account, group, and user level.
    • Setting for webinar passcodes
      Account owners and admins can enable or disable a setting for webinar passcodes separately from meeting passcodes. This setting is available at the account, group, or user level and lock this setting at the account or group level. If this setting is enabled and locked at the account or group level, it can also be applied to previously scheduled webinars by checking the option below the setting.
    • Configure Waiting Room options without enabling the setting
      Account owners and admins can now configure the Waiting Room options, such as adding approved domains, without enabling the setting. This allows admins to configure these default settings without forcing Waiting Room for all users. Users can enable Waiting Room with these admin configured options at the user or individual meeting level.
    • Auto-save whiteboard content when screen sharing is stopped
      Account owners and admins can now choose to automatically save whiteboard content when screen sharing is stopped. Whiteboard content can be saved as a PDF or a PNG file. This setting is available at the account, group or user level when the whiteboard setting is enabled and can be locked at the account or group level. This requires client 5.2.0, which is planned for release in early August.
    • Scheduled Digital Signage content
      Account owners and Zoom Rooms admins can schedule a window of time when they would like specific Digital Signage content to display, including if it should end on a specific date. This requires the Zoom Rooms client 5.1.0 which is planned for early August.
    • Enable screen sharing, whiteboard and annotation at the room and location level
      Account owners and Zoom Rooms admins can enable screen sharing, whiteboard, and annotation at the room and location level in the Zoom web portal.
    • Unenroll or delete devices from Zoom Device Management
      Account owners and Zoom Rooms admin can unenroll or delete devices from Zoom Device Management (ZDM) through the Zoom web portal.
    • Enhancements to Windows patch installation with Zoom Device Management
      Account owners and Zoom Rooms admins can now choose if they want to automatically install Windows patches in Room settings. They can also search for Windows patches to more easily locate the patch they would like to install.
    • Sync Zoom Rooms for Windows device name
      If the account owner or admin updates the name of the Windows device on the device, it will now update in the Zoom web portal as well.
    • Manage multiple calendar resources for Zoom Rooms
      Account owners and admins can add or delete multiple Zoom Rooms calendar resources simultaneously.
    • Share files with Microsoft SharePoint
      Account owners and admins can enable the Microsoft SharePoint integration, which will enable attendees to share files from SharePoint through in-meeting chat. This feature requires the Zoom client 5.2.0 which will be released in August.
    • View toll-number changes in the operation logs
      Account owners and admins can view changes to available toll numbers in the operation logs on the Reports page of the Zoom web portal.
    • Country/region in telephone report
      The telephone report will list the host’s country/region.
  • User features
    • Profile phone number verification with a phone call
      In addition to the option to verify with SMS, users can choose to verify with a phone call to successfully save their phone number in the Zoom web portal under Profile.
    • Download cloud recordings on iOS and iPadOS
      Users on iOS and iPadOS can now download cloud recordings to their devices from the Zoom web portal in Safari. This feature requires iOS or iPadOS 13 or higher.
  • Integration features
    • Philippine Peso support for Paypal integration
      Philippine Pesos are a supported currency for Paypal integration.
  • Developer features
    • Added new Zoom Room Webhook Events.
      • zoomroom.checked_in
      • zoomroom.checked_out
    • Added a new API to support Zoom Room check in and check out features.
      • PATCH /v2/rooms/{id}/events
    • Added a new API to support in-meeting start and stop recording features.
      • PATCH /v2/live_meetings/{meetingId}/events
    • Added a new field (“account_name”) to the Create a Sub Account API.
      • POST /v2/accounts

Resolved issues

  • Fixes an issue where admins could not update a user’s email address when the user was signing in with Single sign-on (SSO)
  • Fixes an issue where admins received an error when trying to manually add multiple users
  • Fixes an issue where a subset of users were unable to download webinar registration reports
  • Fixes an issue where a subset of users received error code 100 when trying to sign in with Single sign on (SSO)
  • Fixes an issue where users could not save Meeting Templates if Personal Meeting ID was disabled
  • Fixes an issue where webinar reminder emails were sent in the wrong language for a subset of users
  • Fixes an issue where the host could not add panelists if the meeting had been converted from a webinar and the panelist had previously been added as an alternative host
  • Fixes an issue where users were not showing as contacts if they did not set a password
  • Fixes an issue where some Zoom Rooms for macOS were not displaying meetings from Google Calendar after waking from sleep
  • Minor bug fixes

July 12, 2020

New and enhanced features

  • Administrator features
    • Enable AES-256 bit encryption for Zoom Phone devices
      Account owners and admins can upgrade to SRTP with AES-256 bit encryption for specific sites and models. By default, AES-128 bit is enabled. Admins must enable AES-256 bit in the web portal. Learn more about Zoom Phone Encryption.
    • Call monitoring (listen, whisper, barge, takeover)
      Account owners and admins can enable call monitoring features for phone users. Phone users can: listen to a call without the parties being aware; speak to a phone user in a call without other parties being aware; join a call and speak to all parties; or take over the call from another user.
    • Call park
      Users can place a call on hold and generate a retrieval code. Any other Zoom Phone user can use the retrieval code to answer the call. Admins can set routing rules if parked calls are not answered after a specified amount of time
    • Create a shared directory of external contacts
      Account owners and admins can create a shared directory of external contacts. They can add contacts one at a time or batch import contacts using a CSV file. This is not supported on desk phones.
    • Singapore data center option
      Account owners and admins can opt in to use a Singapore region data center for real-time meeting and webinar traffic.
  • User features
    • Customize speed dial and busy lamp field for devices
      Users can add line keys for speed dial and busy lamp field (BLF). Speed dial allows users to easily dial a number by pressing a line key. BLF allows users to see the call status of another internal line.
    • Call park
      Users can place a call on hold and generate a retrieval code. Any other Zoom Phone user can use the retrieval code to answer the call. Admins can set routing rules if parked calls are not answered after a specified amount of time.

Resolved Issues

  • Minor bug fixes

June 28, 2020

New and enhanced features

  • Administrator features
    • Report of upcoming meetings without a password or Waiting Room
      Account owners and admins can now view a report of all upcoming meetings without a password or Waiting Room, including meetings scheduled with PMI and on-going recurring meetings. The report is available under the Reports of Account Management, in the Active Host report queue. This is a one-time report, with information pulled at the time of the release and will not be updated.
    • IM setting to show or hide users’ presence status to their external contacts
      Account admins now have the ability to show or hide their users’ presence status to external contacts. This setting can be found in the Zoom web portal, under IM Settings.
    • New security heading for meeting settings
      All password related settings, Waiting Room settings, and the settings to only allow authenticated users to join meetings will now be moved under the Security heading of the account, group, and user settings to allow users to more easily enable security options for their meetings and webinars.
    • Setting to sign in with Apple ID on iOS
      Users can sign in with Apple ID on the iOS app (version 5.1.1 or higher). Account owners and admins can disable this feature in the Zoom web portal, under Advanced then Security.
  • User features
    • User Profile Phone Verification and Privacy Disclosure
      All users must now verify their phone number via SMS in order to successfully save their phone number in the Zoom web portal under Profile. Upon verification, users will be shown a privacy disclosure that their phone number will be visible to their Zoom contacts on their profile.
    • External contact email invitation privacy disclosure
      When users send or accept an external contact invitation, they will be shown a privacy disclosure explaining that their profile information and, depending on the account IM Settings, their presence status will be visible to the external contact upon successful connection.
  • Integration features
    • Always embed meeting password on Workplace by Facebook
      If using Zoom’s integration with Workplace by Facebook, Zoom will always embed the meeting password in the meeting link, even if the web setting to embed the password is disabled.
  • Developer features
    • Added a new field(“meeting_authentication”) in the payload of User Settings Updated webhook.
      • user.settings_updated
    • Added new response fields(“audio_device_from_crc”,“audio_device_to_crc”,“video_device_from_crc”,“video_device_to_crc”,“as_device_from_crc”,“as_device_to_crc”) in the Dashboard Participants QoS APIs.
      • GET /v2/metrics/meetings/{meetingId}/participants/{participantId}/qos
      • GET /v2/metrics/webinars/{webinarId}/participants/{participantId}/qos
      • GET /v2/metrics/meetings/{meetingId}/participants/qos
      • GET /v2/metrics/webinars/{webinarId}/participants/qos
    • Added a new response field(“email”) in the List Meeting Participants API.
      • GET /v2/metrics/meetings/{meetingId}/participants
    • Added a new response field(“location_id”) in the List Zoom Rooms API.
      • GET /v2/rooms
    • Added a new response field(“pmi”) in the List User Schedulers API.List Schedulers API.
      • GET /v2/users/{userId}/schedulers
    • Added a new response field(“custom_attributes”) in the Get User Details API.
      • GET /v2/users/{userId}
    • Added a new request field(“custom_attributes”) in the Update a User API.
      • PATCH /v2/users/{userId}
    • Added a new response field(“custom_attributes”) in Get Active Host Reports API.
      • GET /v2/report/users
    • Deprecated the “page_number” field and replaced it with “next_page_token” in the Batch List APIs.
      • GET /v2/accounts
      • GET /v2/meetings/{meetingId}/recordings/registrants
      • GET /v2/h323/devices
      • GET /v2/im/groups/{groupId}/members
      • GET /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}/registrants
      • GET /v2/users/{userId}/webinars
      • GET /v2/webinars/{webinarId}/registrants
    • Enabled assistants to retrieve meeting host’s settings by identifying the assistants with their OAuth token.
      • GET /v2/users/{userId}/settings
    • Added support for both User ID and User Email in the following User Level APIs. Developers are no longer required to pass the me keyword for these APIs.
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
      • PUT /v2/users/{userId}/password
      • GET /v2/users/{userId}/assistants
      • POST /v2/users/{userId}/assistants
      • DELETE /v2/users/{userId}/assistants
      • DELETE /v2/users/{userId}/assistants/{assistantId}
      • POST /v2/users/{userId}/picture
      • GET /v2/users/{userId}/token
      • DELETE /v2/users/{userId}/token
      • GET /v2/users/{userId}/permissions
      • GET /v2/users/{userId}/schedulers
      • DELETE /v2/users/{userId}/schedulers
      • DELETE /v2/users/{userId}/schedulers/{schedulerId}
      • PUT /v2/users/{userId}/email
      • GET /v2/users/{userId}/meetings
      • POST /v2/users/{userId}/meetings
      • GET /v2/users/{userId}/webinars
      • POST /v2/users/{userId}/webinars
      • GET /v2/users/{userId}/recordings

Resolved issues

  • Resolves an issue where some Mac users were prompted to install Zoom each time they joined a meeting
  • Resolves an issue where some users would receive an error when attempting to update their display name on the Zoom web portal
  • Resolves an issue where some users were unable to edit branding of the Meeting Schedule email
  • Resolves an issue where some webinar registrants did not receive the confirmation email
  • Resolves an issue where users were unable to update their time zone if Personal Meeting ID was disabled
  • Resolves an issue where the QoS data for Device to/from CRC was not included in downloaded reports (CSV)
  • Resolves an issue where some users received an error when trying to download a report from Dashboard
  • Resolves an issue where the post webinar survey field ignored case on the configured links, causing some links to be invalid
  • Fixed the bug that caused all available call-out counties to be returned in the response even when an account subscribed to the Phone base plan with only specific call-out countries.
    • POST /v2/accounts/{accountId}/plans
  • Fixed an error where a clear message was not being displayed when users tried to use expired PMI meetings.
    • POST /v2/users/{userId}/meetings
  • Fixed the bug where the value of ‘mute_upon_entry’ in the Create a Meeting API was not being inherited from the Account Settings.
    • POST /v2/users/{userId}/meetings
  • Fixed the bug where the PMI property was still being displayed when a meeting scheduled with PMI was updated to a recurring meeting with the value of “use_pmi” field set to “false”.
    • PATCH /v2/meetings/{meetingId}
  • Fixed the bug that caused incorrect values to be displayed for the ‘created_at’ field in the response of the List Users API.
    • GET /v2/users
  • Fixed the bug that prevented chat messages sent by Client from being updated using the Update a Chat Message API.
    • PUT /v2/chat/users/me/messages/{messageId}
  • For the following APIs, we replaced incorrect errors with improved error messages(listed below) that will be displayed in scenarios where an account with the maximum permitted number of users, tries to add another user.
    • POST /v2/users
      • Your request to add a basic user could not be approved at this time because your account has reached the permitted maximum number of {numOfAllowedUsers} basic users. Please remove existing basic user(s) from your Users list or the Pending Users list before attempting to add another user.
      • Your request to add a new {userType} user could not be approved at this time because your account has reached the permitted maximum number of {numOfAllowedUsers} paying users. Please purchase additional licenses or contact the Zoom support team to provision additional users in your account.
    • PATCH /v2/users/{userId}
      • Your request to convert the user type of this {userType} user to a basic user was not approved at this time because your account has reached the permitted maximum number of {numOfAllowedUsers} basic users. Please remove existing basic user(s) from your Users list or the Pending Users list before attempting to convert a paying user to a basic user.
      • Your request to convert the user type of this basic user to a {userType} user was not approved at this time because your account has reached the permitted maximum number of {numOfAllowedUsers} paying users. Please purchase additional licenses or remove existing paying user(s) from your Users list or the Pending Users list before attempting to convert a basic user to a paying user.
    • PUT /v2/users/{userId}/status
      • Your request to activate the user was not approved at this time because your account has reached the permitted maximum number of {numOfAllowedUsers} basic users. Please remove existing basic user(s) from your Users list or the Pending Users list before attempting to activate this user.
  • Minor bug fixes

June 14, 2020

Changes to existing features

  • Limited outbound caller ID options
    When selecting their outbound caller ID, phone users can only choose phone numbers from the main auto receptionist by default. Previously, phone users could choose numbers from any auto receptionist.
  • CSV fields for importing phone users
    When importing phone users, the CSV contains fields for first name and last name. Previously, the CSV only had a single field for first and last name.

New and enhanced features

  • Administrator features
    • Setting to disable email and password login
      Account owners and admins can now disable logging into Zoom with an email address and password. This setting can be found in the Zoom web portal, under Advanced then Security.
    • Setting to disable participant annotation
      Account owners and admins can now disable participant annotation from the Zoom web portal. The participant who is sharing their screen can still annotate, but all other participants will be prevented from annotating if this setting is enabled. This setting is available at the account, group, and user level.
    • Meeting password requirements options
      The account owner or admin can now enable minimum password requirements for meetings, including requiring both uppercase and lowercase letters or cannot contain consecutive characters (such as “12345” or “abcde”). For these settings to be enforced, users will need to be on Zoom client 5.1.0 or later.
    • Configure allowed domains for bypassing the Waiting Room
      Account owners and admins can now add domains which can bypass the Waiting Room. If a user is logged in to their Zoom account with an email address at this domain, they will bypass the Waiting Room and join directly into the meeting.
    • Export single sign-on (SSO) SAML logs
      Account owners and admins can now export SSO logs to troubleshoot issues.
    • Manage virtual backgrounds for the account
      Account owners and admins can now add virtual backgrounds to the Zoom web portal for all users on their account. If the virtual background setting is locked, users will only have access to the admin uploaded virtual backgrounds and will not be able to add their own from the Zoom client. This setting is available at the account and group level and requires Zoom client version 5.1.1.
  • User features
    • Italian and Vietnamese language support
      The Zoom web portal will now use Italian or Vietnamese by default, based on the user’s browser settings. Users can also manually select Italian or Vietnamese from a drop down list of languages in the web portal footer.
  • Phone features
    • Set account-level data retention policy
      Account owners and admins can set the amount of time that Zoom Phone user data is retained in the system. This data includes call logs, ad hoc / automatic call recordings, voicemail recordings/transcriptions.
    • Disable voicemail transcription
      Account owners and admins can change a policy setting to disable voicemail transcription for a phone user, site, account (single site).
    • Disable voicemail
      Account owners and admins can change a policy setting to disable the voicemail inbox for a phone user, site, or account (single site).
    • Nomadic emergency services
      Nomadic emergency services provide the ability to dynamically detect and report a user's location for emergency calling. Account owners and admins define locations, specifying a street address, IP addresses ranges, and/or wireless access point identifiers. When a phone user places an emergency call from within a defined location, the associated emergency address will be sent to emergency responders. For sites in the United States and Canada, this dynamic location data can be sent to both the public safety answering point (PSAP) and to an internal safety response team.
    • Upload CSV file for nomadic emergency services
      Account owners and admins can upload a CSV file to add locations and specify the associated IP address ranges, wireless access point identifiers, and emergency addresses.
    • Personal locations for nomadic emergency services
      Account owners and admins can enable users to define locations and specify an emergency address. The Zoom client will automatically save the IP address or wireless access point identifiers for the location. When a phone user places an emergency call from a defined location, the associated emergency address will be sent to emergency responders.
    • Sort users
      Account owners and admins can sort users when adding them to Zoom Phone.
    • Control selectable outbound caller IDs
      Account owners and admins can control if phone users can change their outbound caller ID to a direct number that is assigned to a call queue, auto receptionist, or shared line group.
    • Enhancements to call queue membership
      Account owners and admins can assign multiple managers to a call queue. They can also remove managers from call queues and create call queues with no members.
    • Enhancements to call queue routing options
      Account owners and admins can change routing options so that inbound calls are disconnected instead of routed to voicemail. They can also set the call queue’s business hours to override members’ own business hours.
    • Set call queue as an internal safety response team
      When account owners and admins set a call queue as an internal safety response team, they will be prompted to change business hours and overflow settings for the associated call queue. This call queue will be labelled as an internal safety response team and some settings will be restricted when emergency calls are routed to the call queue.
    • Control privileges for call queue managers
      Account owners and admins can control if call queue managers can enable or view automatic recordings for the call queue. They can also control if managers can grant access for phone users to view the call queue’s recordings
    • Set default language of audio prompts
      Account owners and admins can set the default language of audio prompts for call queues and auto receptionists. This overrides the site-level setting.
    • Set display name for phone numbers
      Account owners and admins can set a display name for phone numbers. This makes it easier for phone users to identify numbers when selecting an outbound caller ID number.
    • Customize voicemail greeting for IVR
      Account owners and admins can customize the voicemail greeting when routing to the current auto receptionist’s voicemail inbox.
    • Forward calls to an external number
      Account owners and admins can configure an IVR menu to forward calls to an external phone number. They can also set a call queue to overflow to an external number. Calls will be metered at the plan rate.
    • Enhancement to dial-by-name directory
      If the dial-by-name directory is enabled, account owners or admins can create the directory by excluding or including phone users.
    • Hyperlink for all call queues and auto receptionists display names
      All display names for call queues and auto receptionists are hyperlinked so account owners and admin can easily access the associated settings.
    • Main company number not required for setup
      During the initial Zoom Phone setup, account owners and admins are not required to set a main company number. This can be done after the initial set up.
    • Set phone numbers as outgoing or incoming
      Account owners and admins can set phone numbers to be outgoing or incoming numbers. Outgoing numbers can only be used to make calls. Incoming numbers can only be used for receiving calls.
    • Change the main company numbers to pending number
      Account owners and admins can change the main company number to a number that is in the process of being ported to Zoom Phone. If the pending number is verified, they can also use the pending number as the outbound caller ID.
    • Disable announcement for ad hoc recordings
      Account owners and admins can disable the announcement that plays before an ad hoc recording is started. The announcement is enabled by default. They can change this policy setting at the phone, site, or account (single site) level.
    • Number ordering form
      Account owners and admins can use the web portal to submit a request to obtain phone numbers when they can’t directly purchase them. Previously, they had to use an external form to request numbers.
    • Hot desking for desk phones
      Account owners and admins can enable phone users in the account to temporarily use a desk phone by entering their voicemail PIN. This allows phone users to easily use shared devices.
    • Set overflow options for common area phones
      Account owners and admins can route inbound calls to common area phones if the call is not answered.
    • Personal locations for nomadic emergency services
      Users can define locations and specify an emergency address. The Zoom client will automatically save the IP address or wireless access point identifiers for the location. When a phone user places an emergency call from a defined location, the associated emergency address will be sent to emergency responders.
    • Address suggestion when changing emergency address
      When a phone user changes their emergency address, they will see a suggested address. They can choose to use the suggested address or the address they entered.
    • Accept or decline delegation responsibilities
      Users who have been assigned as a delegate can accept or decline the delegation responsibilities before calls are forwarded to them. The delegate will appear as pending until they accept or decline.
  • Developer features
    • Added a new API to retrieve call queue recordings
      • GET /v2/phone/call_queues/{callQueueId}/recordings
    • Added new APIs for Shared Line Group Management
      • POST /v2/phone/shared_line_groups -PATCH /v2/phone/shared_line_groups/{sharedLingGroupId}
      • GET /v2/phone/shared_line_groups
      • GET /v2/phone/shared_line_groups/{sharedLineGroupId}
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}
      • POST /v2/phone/shared_line_groups/{sharedLineGroupId}/members
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}/members/{memberId}
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}/members
      • POST /v2/phone/shared_line_groups/{sharedLineGroupId}/phone_numbers
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}/phone_numbers/{phoneNumberId}
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}
    • Added a new API for Auto Receptionist Management
      • POST /v2/phone/auto_receptionists
    • Added a new response field(“country”) to the List Sites and Get A Site APIs
      • GET /v2/phone/sites
      • GET /v2/phone/sites/{siteId}
    • Added a new response field(“calling_plans”) to the List Users API
      • GET /v2/phone/users
    • Added a new response field(“site_admin”) to the Get A User Profile API
      • GET /v2/phone/users/{userId}
    • Added a new response field(“next_page_token”) to replace page_number for the below APIs
      • GET /v2/phone/users/{userId}/call_logs
      • GET /v2/phone/call_logs
      • GET /v2/phone/user/{userId}/recordings
      • GET /v2/phone/users/{userId}/voice_mails
    • Allow free trial plan to be upgraded to Pro or Higher plans via API.
      • PATCH /accounts/{accountId}/plans/base/status
    • Added a new field(“ttl”) to Get ZAK Token API
      • GET /users/{userId}/token
    • Added a strict limit for number of basic users in an account. An account can only have a maximum of 9999 users including pending users.
      • POST /users
      • PATCH /users/{userId}
      • PUT /users/{userId}/status
    • Added a new field value(“option”:“security”) in Account Setting APIs
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
    • Added new fields(“have_upper_and_lower_characters”,“consecutive_characters_length”,“weak_enhance_detection”) in Account and User Setting APIs
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
      • GET /users/{userId}/settings

Resolved issues

  • Resolved an issue where attempting to edit a subset of meetings in the Zoom web portal redirected the host to a webinar page instead
  • Resolved an issue where some users did not have the option to remove scheduling privilege
  • Resolved an issue where the join link in a webinar confirmation email required some users to be directed back to the registration page
  • Resolved an issue where some users were not receiving emails related to manage domains
  • Resolved an issue where ‘Require Encryption for 3rd Party Endpoints (H323/SIP)’ also affected Meeting Connector connections for on-premise accounts
  • Fixed the bug that incorrectly caused “No permission” error while retrieving webinar absentees.
    • GET /v2/past_webinars/{webinarId}/absenteese
  • Fixed the bug where auto-create user option was allowing existing users to be automatically pulled into an account.
    • POST /users
  • Fixed the issue that caused certain PMI settings to be overridden when using Create a Meeting API.
    • POST /users/{userId}/meetings
  • Fixed the bug that returned incorrect security password settings via Get Account Settings API.
    • GET /accounts/{accountId}/settings
  • Minor bug fixes

May 31, 2020

Changes to existing features

  • AES 256-bit GCM encryption
    Zoom is upgrading to the AES 256-bit GCM encryption standard, which offers increased protection of your meeting data in transit and resistance against tampering. This provides confidentiality and integrity assurances on your Zoom Meeting, Zoom Video Webinar, and Zoom Phone data. GCM encryption requires Zoom client or Zoom Rooms version 5.0 to join any meeting. Learn more.

New and enhanced features

  • Administrator features
    • Setting to save screen sharing and whiteboard annotations
      Account owners and admins can now enable or disable a setting to save screen sharing and whiteboard annotations. This setting is enabled by default. It is available at the account, group, and user level and can be locked at the account or group level.
  • Web client features
    • Report a user during a meeting
      The meeting host can now report a user during a meeting by clicking on the Security icon, then Report. This feature will generate a report which will be sent to the Zoom Trust and Safety team to evaluate any misuse of the platform and block a user if necessary. 
    • Require consent if the host mutes and then unmutes a participant
      If the host mutes and then unmutes a participant individually, the participant will now receive a prompt, asking them to consent to be unmuted. 
  • Developer Features
    • Added a new API to get Call Queue Recordings
      • GET /v2/phone/call_queues/{callQueueId}/recordings
    • Added new APIs for Shared Line Group Management
      • POST /v2/phone/shared_line_groups
      • PATCH /v2/phone/shared_line_groups/{sharedLingGroupId}
      • GET /v2/phone/shared_line_groups
      • GET /v2/phone/shared_line_groups/{sharedLineGroupId}
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}
      • POST /v2/phone/shared_line_groups/{sharedLineGroupId}/members
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}/members/{memberId}
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}/members
      • POST /v2/phone/shared_line_groups/{sharedLineGroupId}/phone_numbers
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}/phone_numbers/{phoneNumberId}
      • DELETE /v2/phone/shared_line_groups/{sharedLineGroupId}
    • Added a new API for Auto Receptionist Management
      • POST /v2/phone/auto_receptionists
    • Added a new field(“show_previous_occurrences”) to Get a Webinar API.
      • GET /webinars/{webinarId}
    • Added new response field(“next_page_token”) to replace page_number for the following APIs:
      • GET /v2/phone/users/{userId}/call_logs
      • GET /v2/phone/call_logs
      • GET /v2/phone/user/{userId}/recordings
      • GET /v2/phone/users/{userId}/voice_mails
    • Added a new response field(“country”) to the List Sites And Get a Site APIs
      • GET /v2/phone/sites
      • GET /v2/phone/sites/{siteId}
    • Added a new response field(“calling_plans”) to the List Users API
      • GET /v2/phone/users
    • Added a new response field(“site_admin”) to the Get A User Profile API
      • GET /v2/phone/users/{userId}

Resolved issues

  • Removed “Duplicate Key” error that was returned incorrectly while using the following APIs:
    • GET /v2/chat/users/me/contacts
    • GET /v2/chat/channels/{channelId}/members
  • Fixed a bug that caused “No permission” error when account owners were trying to update their own meeting recording settings.
    • PATCH /meetings/{meetingId}/recordings/settings
  • Minor bug fixes

May 23, 2020

Resolved issues

  • Resolved an issue where Dashboard data was delayed or missing

May 21, 2020

Changes to existing features

  • New default screen sharing settings for accounts with single Pro licenses
    Accounts with single Pro licenses will now have the screen sharing setting Who can share? defaulted to Host Only. The meeting host will be able to change this setting in their meeting settings or during the meeting in progress, from the Security icon.

New and enhanced features

  • Administrator features
    • Setting to require a password for Personal Audio Conference
      Account owners and admins can now enable a setting to require a password for Personal Audio Conferences. This setting is available at the account and group and can be locked at the account or group level. This setting will be visible at the user level so that users can see if it is enabled for their Personal Audio Conferences.
  • User features
    • Setting to allow participants to join from multiple devices for meetings with registration
      If registration is enabled for a meeting, the host can now choose if they want to allow participants to join from multiple devices. This is under the Registration Options in the meeting details.
  • Developer features
    • Added support for private recordings to be downloaded using OAuth access token.
      • Account-Level Apps will need “recording:read:admin, recording:write:admin, recording:parent” scopes.
      • User-Level Apps will need “recording:read, recording:write” scopes.
      • A user with recording management permission can view private recordings recorded by another user in the same account.
    • Added a new field (show_previous_occurrences) to Get a Meeting API.
      • GET /meetings/{meetingId}
    • Added a new field(waiting_room) in Account Settings and Lock Settings APIs.
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
      • GET /accounts/{accountId}/lock_settings
      • PATCH /accounts/{accountId}/lock_settings
    • Added new fields (guest_only_to_place_in_waiting_room,auto_admit_participants_with_specified_domains,admit_participants_with_specified_domains) in Account, Group, User Settings APIs.
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
      • GET /groups/{groupId}/settings
      • PATCH /groups/{groupId}/settings
      • GET /users/{userId}/settings
      • PATCH /users/{userId}/settings
    • Added new fields(room_connector_list,meeting_connector_list) in Create a Sub Account and Update Account Options APIs.
      • POST /accounts
      • PATCH /accounts/{accountId}/options

Resolved issues

  • Fixed an issue where unknown was shown for a user’s type in Dashboard
  • Fixed an issue where .zip files downloaded from Reports and Dashboard would not open with certain programs
  • Fixed an issue where a subset of meetings requested the password when it was embedded in the invite link
  • Fixed an issue where “password” was not being auto-generated even when “Require a Password When Scheduling New Meetings” option was turned on for free accounts in the case where “Create a Meeting API” was being called using PMI without a “password” field.
    • POST /users/{userId}/meetings
  • Fixed the issue where SIP Trunk related plans were not being displayed in the response of Get Plans API.
    • GET /accounts/{accountId}/plans
  • Fixed the issue where the same email address was being used for two different user IDs.
    • POST /users
  • Minor bug fixes

May 11, 2020

Resolved issues

  • Fixed an issue where a subset of users were unable to live stream their webinars
  • Minor bug fixes

May 9, 2020

Changes to existing features

  • Updated password and security settings for free and basic accounts
    To provide additional security and privacy for Zoom meetings and webinars, we are updating our default password settings for free and basic accounts. Zoom will require passwords for meetings and webinars, including previously scheduled events. Additionally, Waiting Room will be enabled by default for Personal Meeting ID (PMI) and screen sharing will be limited to “host only” by default. Learn more.
  • Enhanced privacy on the Zoom Rooms page
    The Room passcode will now be masked with asterisks (*). Full details will only be shown when the user explicitly clicks on the “show” option.

New and enhanced features

  • Administrator features
    • Associated (managed) domain enhancements
      Managed domains have now been renamed associated domains. Account owners and admins can now choose if they want to have unassociated existing Zoom accounts automatically join their account or be forced to change the email address associated with the account or delete the account entirely. Additionally, once an associated domain is added, the owner can choose to send notifications to any existing Zoom accounts with email addresses at that associated domain telling them that they must take action.
    • Setting to Save meetings and webinar recordings as WORM (Write Once, Read Many) state
      Account owners and admins can now add a web setting to save meetings and webinar recordings as WORM (Write Once, Read Many) state and configure a retention time range. By enabling this setting, the recordings cannot be edited or deleted until the specific retention time expires. This setting is available at the account level and is off by default. Contact Zoom Support to have this feature enabled.
    • Enhancements for Dashboard
      The data center will now be listed at the individual attendee level in Dashboard.
    • Complexity requirements for voicemail PINs
      Account owners and admins can require voicemail PINs to meet complexity requirements. For example, the PIN can’t contain the user’s extension, repeated digits, a sequence of numbers, or numbers dialed in a straight line on the keypad.
    • Security disclaimer for contact center integration
      Accounts owners and admins will see a disclaimer when adding a contact center partner that doesn’t support TLS/sRTP.
    • Disclaimer for caller ID name
      Account owners and admins will see a disclaimer when changing the account’s or site’s caller ID name. The disclaimer states: “Caller ID name will be applied to US/CA toll numbers. This is a ‘best effort’ service with limitations.”
  • User features
    • Privacy disclaimer for emergency address
      Users will see a disclaimer when adding an emergency address. The disclaimer states: “This address will be shared with your account’s administrator(s). In the event of a 911 call, it may be shared with the Public Safety Answering Point and with members of the account’s Internal Safety Response Team.”
  • Developer Features
    • Added new API RateLimiter response headers.
      • X-RateLimit-Category
      • X-RateLimit-Type
    • Added a new field(“password_requirement”) in Account Settings APIs that shows the enhanced password rules set for a Zoom login password.
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
    • Enhanced the validation of user password to follow the password rule settings enabled on Account Security settings.
      If an admin has set enhanced password rules, the password field in the following APIs must meet those requirements. The requirements can be retrieved from the password_requirement field that will be available in the response of Get Account Settings API.
      • POST /v2/users
      • PUT /v2/users/{userId}/password
      • POST /v2/accounts
  •  

Bug fixes

  • Resolves an issue where the Outlook add-in was not working on shared calendars
  • Fixed a bug that prevented these two fields(“contact_name”, “contact_email”) from being updated when using the Update a Webinar API.
    • PATCH /v2/webinars/{webinarId}
  • Fixed the issue where the field(“last name”) last name was previously set as a required field instead of optional in the Add a Webinar Registrant API.
    • POST /v2/webinar/{webinarId}/registrants
  • Fixed the issue where wrong value was being returned for the “custom_data_center_regions” field when calling Get Account Lock Settings API.
    • GET /accounts/{accountId}/lock_settings
  • Minor bug fixes

May 3, 2020

New and enhanced features

  • Administrator features
    • Setting to disable PMI
      Account owners and admins can now disable the use of Personal Meeting ID (PMI), forcing users to choose the option to generate a meeting ID automatically when scheduling a meeting. If this setting is disabled, it will disable the use of PMI completely, including for previously scheduled meetings. Users will need to edit previously scheduled meetings to use an automatically generated meeting ID and resend the meeting invitation. This setting is available at the account, group, and user level and can be locked at the account and group level. PMI can also be disabled for Zoom Rooms. 
  • Web client features
    • AES 256-bit GCM encryption
      Zoom is upgrading to the AES 256-bit GCM encryption standard, which offers increased protection of your meeting data in transit and resistance against tampering. This provides confidentiality and integrity assurances on your Zoom Meeting, Zoom Video Webinar, and Zoom Phone data. The web client will support GCM encryption when it is automatically enabled for all accounts on May 30. When GCM encryption is enabled, the web client will indicate this with an icon.
    • Show the connected data center
      Users can see which data center they are connected to by clicking on by clicking on the info icon at the top left of the window.
    • Promote and demote webinar attendees
      The web client will now support promoting and demoting attendees during a webinar.
  • Developer features
    • Enhanced User and Meeting APIs to follow “Disable PMI” setting applied on Account, Group and User settings.
      • GET /meetings/{meetingId}
      • POST /users/{userId}/meetings
      • PATCH /meetings/{meetingId}
      • GET /meetings/{meetingId}/invitation
      • GET /users
      • GET /users/{userId}
      • PATCH /users/{userId}
    • Added a new field(“personal_meeting”) in Account, Group, User Settings, and Lock Settings APIs.
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
      • GET /accounts/{accountId}/lock_settings
      • PATCH /accounts/{accountId}/lock_settings
      • GET /groups/{groupId}/settings
      • PATCH /groups/{groupId}/settings
      • GET /groups/{groupId}/lock_settings
      • PATCH /groups/{groupId}/lock_settings
      • GET /users/{userId}/settings
      • PATCH /users/{userId}/settings 

Resolved issues

  • Fixed a bug that didn’t allow an admin’s password to be updated using the Update Password API.
  • Fixed a bug that didn’t allow a user whose name was entered in Kanji characters to be registered if the length of the name field was more than 5 characters.
  • Minor bug fixes

April 29, 2020

New and enhanced features

  • Developer features
    • Added new fields (meeting_password_requirement,recording_password_requirement) in the User Settings API.
      You should use this API to check if password requirements have been set for an account, and ensure that your meeting, webinar and recording passwords meet those requirements. If the “meeting_password_requirement” field is not present in the response of the Get User Settings , it means that the admin/owner has not enabled this requirement. In this case, the password must follow the default requirements, i.e., password may only contain the following characters: [a-z A-Z 0-9 @ - _ *] and can have a maximum of 10 characters.
      • GET /users/{userId}/settings 

Resolved issues

  • Resolved an issue where a subset of users on ChromeOS were unable to join meetings
  • Minor bug fixes 

April 27, 2020

Resolved issues

  • Resolved an issue where users needed to be authenticated and on the same account to view cloud recordings even if that setting is not turned on by admin or host

April 26, 2020 

Changes to existing features

  • Disable the setting Only authenticated users can join meetings from Web client by default
    The setting Only authenticated users can join meetings from Web client will now be turned off by default. This change applies to all accounts and can be re-enabled at the account, group, or user level. 
  • Minimum password length of 6 characters for meeting and shared recording passwords
    The minimum password length for both meeting and shared recording passwords will now be 6 characters. 
  • Removing same domain matching for all customers
    All customers that share the same domain but belong in different accounts will no longer be able to communicate with each other unless previously added as external contacts. To continue communicating, they can add them as external contacts or link their accounts together into one organization.

New and enhanced features

  • Administrator features
    • Add expiration date for shared cloud recordings
      Users can now choose to expire the link for a cloud recording after a set number of days or on a custom date. This setting is available for individual recordings and at the account, group, and user level and can be locked at the group or account level. 
  • User features
    • Select data center regions when scheduling a meeting
      Users can now select which data center regions they would like their in meeting traffic to use when scheduling on the Zoom web portal. 
  • Web client features
    • Rename meeting hosted with Personal Meeting ID (PMI)
      Meetings hosted with Personal Meeting ID (PMI) can now be renamed during the meeting to help the host more easily identify recordings.
  • Developer features
    • Added an additional parameter “password” to the Meeting Created Event.
      • meeting.created
    • While creating a meeting or a webinar, the “password” field must follow the “Meeting password requirement” setting enabled on the account settings page.
      • POST /users/{userId}/meetings
      • PATCH /meetings/{meetingId}
      • POST/users/{userId}/webinars
      • PATCH /webinars/{webinarId}
    • The “password” field to access a recording must follow the “Recording password requirement” setting enabled on the account settings page.
      • PATCH /meetings/{meetingId}/recordings/settings
    • Enhanced the rate limit on Change User Email API. A maximum of 3 email update requests are permitted for a single user in one day.
      • PUT users/{userId}/email
    • Enhanced the User APIs to ignore the “.” sign which is before the “@” symbol for a gmail account as dots do not matter in a gmail account:
      • POST /users
      • GET /users/{userId}
      • DELETE /users/{userId}
      • PATCH /users/{userId}
      • PATCH /users/{userId}/settings
      • GET /users/{userId}/settings
      • PUT /users/{userId}/email
    • Added new fields(“custom_data_center_regions”, “personal_meeting”) in Account Settings, Group Settings, User Settings and Lock Settings APIs.
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
      • GET /accounts/{accountId}/lock_settings
      • PATCH /accounts/{accountId}/lock_settings
      • GET /groups/{groupId}/settings
      • PATCH /groups/{groupId}/settings
      • GET /groups/{groupId}/lock_settings
      • PATCH /groups/{groupId}/lock_settings
      • GET /users/{userId}/settings
      • PATCH /users/{userId}/settings
    • Added new fields(“data_center_regions”) in Account Settings, Group Settings and User Settings APIs.
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
      • GET /groups/{groupId}/settings
      • PATCH /groups/{groupId}/settings
      • GET /users/{userId}/settings
      • PATCH /users/{userId}/settings
    • Added new fields(“meeting_password_requirement”,“recording_password_requirement”) in Account Settings APIs.
      • GET /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/settings
    • Added new fields(“additional_data_center_regions”) in Meeting and Webinar APIs
      • POST /users/{userId}/meetings
      • PATCH /meetings/{meetingId}
      • POST /users/{userId}/webinars
      • PATCH /webinars/{webinarId}

Resolved issues

  • Resolved an issue where a subset of users were unable to download their telephony reports
  • Resolved an issue with Lastpass automatically filling in the incorrect password
  • Fixed the null pointer exception error that was thrown while users called the Create Chat Channel API
  • Fixed the issue where a custCreate user previously could not be searched by email domain in the web portal
  • Fixed the issue where participant location was being returned as “null” via Dashboard Meeting Participant API
  • Minor bug fixes

April 22, 2020

Resolved issues

  • Minor bug fixes

April 20, 2020

Resolved issues

  • Minor bug fixes

April 19, 2020

Changes to existing features

  • Remove searching for same domain contacts
    Users will no longer be able to search by full name for contacts with the same domain if they are not on the same account or organization. To continue chatting with contacts outside of their Zoom account, they can add them as external contacts.
  • Enhanced privacy design on user profile page
    Personal information, such as email address, personal meeting ID and phone number, will be partially masked with asterisks (*). Full details will only be shown when the user explicitly clicks on the “show” option.
  • Skype for Business (Lync) users will join webinars as attendees by default
    Users joining a webinar with Skype for Business (Lync) will now join as attendees by default.

New and enhanced features

  • Administrator features
    • Select data center regions for meeting and webinar traffic
      Users on paid accounts can now customize which data center regions they use for their real-time meeting and webinar traffic. You can opt in or out of each specific data center region for data in transit. Your default region, which is the region where your account was provisioned, will be locked. When you opt out of a region, the regional dial-in numbers will be disabled for your meetings and webinars. Zoom Conference Room Connector (CRC) endpoints in disabled regions will also not be able to connect to your meetings or webinars. This setting is available at the account, group, and user level and can be locked at the group or account level. Data routing selections do not apply to Zoom Phone.
    • Additional data center details in Dashboard
      Dashboard will now list if any data center connected to an HTTP Tunnel (HT).
    • Link accounts to an organization
      In IM Management settings, account owners and admins can now link multiple Zoom accounts together to create an organization. Once linked as an organization, these accounts will be able to search contacts, chat, meet, and make phone calls (if eligible for Zoom Phone) with each other.
    • Setting to allow Zoom Room under the same account as host to share
      Account owners and admins can now enable or disable a setting to allow Zoom Rooms to share into the meeting when they’re on the same account as the host.
    • Setting to allow host to report participants to Zoom
      Account owners and admins can now enable a setting to allow the host to report participants to Zoom. This feature will generate a report which will be sent to the Zoom Trust and Safety team to evaluate any misuse of the platform and block a user if necessary. This setting is available at the account, group, and user level and can be locked at the group or account level. This setting requires the Zoom client version which will be released on April 26, 2020. 
    • Setting to show participants’ profile pictures
      Account owners and admins can now enable or disable the ability to show participants’ profile pictures during a meeting. If this setting is disabled on the host’s account, no profile pictures will be shown during the meeting. Users will also not be able to upload a profile picture in the meeting. This setting is available at the account, group, and user level and can be locked at the group or account level.This setting requires the Zoom client version which will be released on April 26, 2020. 
    • Configure cloud recording password requirements
      Account owners and admins can now configure minimum cloud recording password requirements, including a minimum length, requiring letters, numbers, special characters, or only allowing numeric passwords.
    • Enhanced encryption
      Zoom Phone SIP signaling communications from client to server occur over TLS v1.2 with AES-256 bit encryption. Zoom Phone call media is transported and protected by SRTP with AES-256 bit encryption for the latest Zoom clients, and with AES-128 bit encryption for SIP devices.
    • Require minimum length for voicemail PINs
      Account owners and admins can require a minimum amount of characters for phone users’ voicemail PINs. Voicemail PINs are needed to check voicemails on desk phones.
    • Control access to call recordings
      Account owners and admins can enable or disable phone users’ ability to access, download, or delete their own call recordings. This applies to ad hoc and automatic recordings. By default, phone users can access, download, or delete their recordings.
    • Enter multiple email addresses for porting notifications
      When submitting a porting request online, account owners and admins can enter multiple email addresses to be notified about the porting request.
    • More details for voicemail notification emails
      When viewing voicemail notification emails, account owners and admins can view additional information for the associated call including duration, date/time, and caller ID.
    • Updated routing options
      Account owners and admins can route to any extension from a call queue, auto receptionist, or shared line group.
    • Duplicate call queue or auto receptionist
      Account owners and admins can quickly set up a call queue or auto receptionist by duplicating an existing one. All settings will be copied from the original except for the extension number, phone numbers, and display name.
    • Set emergency address to any country
      Account owners and admin can set the emergency address to any country, including countries where Zoom Phone is not officially supported.
    • Assign sites using SAML mapping
      Account owners and admins can configure their SAML mapping to update a phone user’s site.
  • User features
    • More details for voicemail notification emails
      When viewing voicemail notification emails, users can view additional information for the associated call including duration, date/time, and caller ID.
    • Set emergency address to any country
      Users can set the emergency address to any country, including countries where Zoom Phone is not officially supported.
  • Developer features
    • Added a new request field(“embed_password_in_join_link”) to the Account/Group/User Settings APIs
      • PATCH /accounts/{accountId}/settings
      • PATCH /accounts/{accountId}/lock_settings
      • PATCH /groups/{groupId}/settings
      • PATCH /groups/{groupId}/lock_settings
      • PATCH /users/{userId}/settings
    • Added a new response field(“embed_password_in_join_link”) to the Account/Group/User Settings APIs
      • GET /accounts/{accountId}/settings
      • GET /accounts/{accountId}/lock_settings
      • GET /groups/{groupId}/settings
      • GET /groups/{groupId}/lock_settings
      • GET /users/{userId}/settings
    • Embed password in the “join_url” field when “embed_password_in_join_link” option is enabled in settings
      • POST /users/{userId}/meetings
      • GET /meetings/{meetingId}
      • POST /users/{userId}/webinars
      • GET /webinars/{webinarId}
    • Apply parent account settings to Sub account settings if parent account owner has locked those settings
      • POST /accounts

Resolved issues

  • Resolved an issue where “signed-in users with specified domains” did not apply for all webinars
  • Minor bug fixes

April 16, 2020

New and enhanced features

  • Report of upcoming meetings without a password
    Account owners and admins can now view a report of all upcoming meetings without a password, including meetings scheduled with PMI and on-going recurring meetings. The report is available under the Reports of Account Management, in the Active Host report queue. This is a one-time report, with information pulled at the time of the release and will not be updated. This report will be available for accounts with 50 or more licensed users.

Resolved issues

  • Minor bug fixes

April 15, 2020

Changes to existing features

    • Remove the ability to claim host control by host key on versions below 4.6.0
      The ability to claim host control by host key will be removed for all client versions below version 4.6.0 as listed below. Users attempting to claim host control by host key on versions below 4.6.0 will receive an error message. To claim host control by host key, please update to the latest version of Zoom found here.
      • Android: 4.6.0 (Released December 1, 2019)
      • Windows: 4.6.0 (Released December 1, 2019)
      • Mac: 4.6.0 (Released December 1, 2019)
      • iOS: 4.6.0 (Released December 4, 2019)
      • Mac ZR: 4.6.0
 (Released December 15, 2019)
      • Win ZR: 4.6.0 (Released December 15, 2019)
      • Linux: 3.5.330166.1202 (Released December 1, 2019)

April 12, 2020

Changes to existing features

    • Meeting IDs up to 11 digits in length
      New instant, scheduled, and recurring meeting IDs can now be up to 11 digits long. Personal Meeting IDs will still be 10 digits long and previously scheduled meetings will still be 9 digits long. 
    • Updated account sign-up flow to reflect regulatory compliance requirements 

New and enhanced features

    • Configure meeting password requirements
      Account owners and admins can now configure minimum meeting password requirements, including a minimum length, requiring letters, numbers, special characters, or only allowing numeric passwords. 
    • Dashboard performance enhancements
    • Developer features
      • Added new response fields(“dept",“job_title”,"location”) to the Search Company Contacts API
        • GET /v2/contacts

Resolved issues 

  • Fixed the bug where meeting.updated webhook was not being sent when meeting information was updated using the Zoom Client.
  • Fixed a lengthy error messsage that was being displayed along with exception details when a SIP Trunk phone number was not assigned successfully from the parent account to a sub account.
    • POST /v2/accounts/{accountId}/sip_trunk/numbers 

April 10, 2020

Changes to existing features 

  • Removing same domain matching for paid accounts with multiple licenses
    Paid accounts with multiple licenses that share the same domain will no longer be able to see each other under All Contacts (formerly Company Directory) in the Contacts tab. The option to “show contacts in the same domain” in IM Management Settings is completely removed for all customers. Additionally, the in-meeting ‘Contacts’ tab will only display users with the same domain on different account that they have chatted with before this change. Users can still search for these contacts by their full name. To continue chatting or displaying contacts who they haven’t previously chatted with, they can add them as external contacts.
  • Updated recording password settings
    The setting Require password to access shared cloud recordings will be enabled for all accounts. Cloud recordings will require a complex password of at least 8 characters, with at least 1 digit, 1 letter, and 1 special character. 
  • Enforce the setting “Require password for participants joining by phone” if settings are locked
    The setting “Require password for participants joining by phone” will be on and locked if the following three settings for passwords “Require a password when scheduling new meetings”, “Require a password for meetings which have already been scheduled”, and “Require password for participants joining by phone” are locked and enabled.
  • Assign host within the account when the host leaves the meeting
    When the host leaves the meeting, the user automatically assigned host control will be another user on the same account. 
  • Renaming chat encryption to Advanced Chat Encryption
    Zoom has renamed our End-to-End Chat Encryption to Advanced Chat Encryption to better align terminology with industry standards.

April 6, 2020 

Changes to existing features

  • User eligibility verification during sign up
    We have enhanced the sign up process to verify eligibility to create an account. 

New and enhanced features

  • Admin features
    • Added setting “Only authenticated users can join meetings from Web client”
      By default, users will now need to sign in to their Zoom account or create a Zoom account when joining a meeting with the web client. This setting is available at the account, group, and user level and can be locked at the account or group level.
    • Added setting “Allow participants to rename themselves”
      Account owners and admins can now enable or disable a setting to allow participants to rename themselves. This setting is available at the account, group, and user level and can be locked at the account or group level. 
  • Web client features
    • Security icon in host’s meeting controls
      The meeting host will now have a Security icon in their meeting controls, which combines all of Zoom’s existing in-meeting security controls into one place. This includes locking the meeting, enabling Waiting Room, and more. Users can also now enable Waiting Room in a meeting, even if the feature was turned off before the start of the meeting.

Resolved issues

  • Minor bug fixes

April 4, 2020

Changes to existing features

    • Updated Waiting Room and password settings for Basic and single licensed Pro accounts
      The Waiting Room feature and require a password for Personal Meeting ID (PMI) will be enabled for all Basic users and Pro accounts with a single license, including K-12 education accounts who have the 40-minute limit temporarily waived. The new password requirements apply to both meetings and webinars. Learn more. 
    • Remove contacts in the same domain for free accounts and single licensed Pro users with unmanaged domain
      For free accounts and Pro users with a single license and an unmanaged domain, Zoom is removing showing contacts with the same domain. Consequently, for these Pro users with a single license and an unmanaged domain, Zoom will completely remove the option “show contacts in the same domain” under the Company Contacts settings on their IM Management page. This change includes K-12 education accounts who have the 40-minute limit temporarily waived. If users would like to keep contacts from the same domain, they can add them as external contacts.
    • Remove attendee attention tracking feature
      Zoom is removing the attendee attention tracker feature as part of our commitment to the security and privacy of our customers. For more background on this change and how we are pivoting during these unprecedented times, please see a note from our CEO, Eric S. Yuan 
    • New join flow for the web client
      Users will now need to sign in to their Zoom account or create a Zoom account when joining a meeting  or webinar with the web client. 
    • Removed file_transfer field from the following APIs:
      • GET/v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
      • GET /v2/accounts/{accountId}/lock_settings
      • PATCH /v2/accounts/{accountId}/lock_settings
      • GET /v2/groups/{groupId}/settings
      • PATCH /v2/groups/{groupId}/settings
      • GET /v2/groups/{groupId}/lock_settings
      • PATCH /v2/groups/{groupId}/lock_settings
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
    • Removed attention_tracking field from User Settings, Group Settings and Account Settings APIs
    • The value of fields (require_password_for_scheduling_new_meetings, require_password_for_instant_meetings,require_password_for_pmi_meetings) can no longer be modified by free accounts and Pro accounts(with a single host license) via the following APIs:
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
      • GET /v2/accounts/{accountId}/lock_settings
      • PATCH /v2/accounts/{accountId}/lock_settings
      • GET /v2/groups/{groupId}/settings
      • PATCH /v2/groups/{groupId}/settings
      • GET /v2/groups/{groupId}/lock_settings
      • PATCH /v2/groups/{groupId}/lock_settings
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
    • The value of field(pstn_password_protected) can no longer be modified by free accounts and Pro accounts(with a single host license) via the following APIs:
      • GET /v2/groups/{groupId}/settings
      • PATCH /v2/groups/{groupId}/settings
      • GET /v2/groups/{groupId}/lock_settings
      • PATCH /v2/groups/{groupId}/lock_settings
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
    • The value of field (pmi_password) can no longer be modified by free accounts and Pro accounts(with a single host license) via the following APIs:
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings

March 31, 2020

Resolved issues

  • Minor bug fixes

March 29, 2020

Resolved issues

  • Minor bug fixes

March 26, 2020

Resolved issues

  • Minor bug fixes

March 25, 2020

Resolved issues

  • Minor bug fixes

March 23, 2020

Resolved issues

  • Minor bug fixes

March 22, 2020

New and enhanced features

  • Administrator features
    • Display a customizable disclaimer for recording and remote control
      Account owners and admins can now set a customizable disclaimer to display when recording or starting remote control. This setting is available at the account and group level and can be locked for an account or group. This feature requires users to be on Zoom client 4.6.8 or higher to see the customized disclaimer.
    • File Transfer Settings in IM Group Management
      Account owners and admins can now enable or disable file transfer for IM groups in the web portal.
  • User features
    • Add up to 50 source tracking URLs
      Webinar hosts can now add up to 50 source tracking URLs for their webinar registration.
  • Integration features
    • Additional attributes for SCIM API
      Phone, phone extension, company name, job title, and location/address can now be used as attributes with SCIM mapping.
  • Developer features
    • Added new Webhook Event
      • zoomroom.delayed_alert
    • Added new payload fields(“alert_kind”, “component”) to the Zoom Room alert event

Resolved issues

  • Removed incorrect error code -1 from the Invite Channel Members API
    • POST /chat/channels/{channelId}/members
  • Minor bug fixes

March 17, 2020

Resolved issues

  • Minor bug fixes

March 16, 2020

Resolved issues

  • Minor bug fixes

March 5, 2020

Resolved issues

  • Minor bug fixes

March 1, 2020

New and enhanced features

  • Administrator features
    • Assign multiple extensions to a provisioned device
      Account owners and admins can assign multiple extensions (phone users) to a provisioned device. This can be used on Polycom OBi analog telephone adapters (ATAs) and Yealink W56P/W60P DECT phones.
    • Specify site name when importing phone users
      When using a CSV file to import or update phone users, account owners and admin can assign phone users to sites by specifying the site name.
    • Supported devices
      The Cisco 8851 IP phone is supported. Account owners and admins can add this phone to the Zoom web portal as part of the provisioning process.
    • Shared line groups
      Account owners and admins can set up groups of phone users that share an extension, voicemail inbox, and direct phone numbers. Group members can also view the line status of each phone number.
  • Developer features
    • Add new response fields(“issues","health”) to the Get Zoom Room Details API
      • GET /v2/metrics/zoomrooms/{zoomroomId}
    • Added Chat Channel and Chat Message events
      • chat_message.sent
      • chat_message.updated
      • chat_message.deleted
      • chat_channel.created
      • chat_channel.updated
      • chat_channel.deleted
      • chat_channel.member_invited
      • chat_channel.member_joined
      • chat_channel.member_left

Resolved issues

    • Resolves an issue where Digital Signage images are not available for all locations
    • Fixed the bug of API error messages that still contain “Pro” and “Corp” terminologies.
      • POST /v2/users/{userId}/assistants
      • PATCH /v2/users/{userId}/settings
    • Minor bug fixes

February 16, 2020

Resolved issues

  • Minor bug fixes

February 15, 2020 

New and enhanced features

  • Web client features
    • Support for breakout rooms
      Users joined from the web client can now start, manage, and join breakout rooms. 
    • Merge participant’s video and audio
      The host can now merge a participant’s video and audio if they join separately.
    • Admit all with waiting room
      You can now admit all participants from the waiting room instead of admitting them one by one.

Resolved issues

  • Minor bug fixes

February 13, 2020

Resolved issues

  • Minor bug fixes

February 9, 2020

Resolved issues

  • Minor bug fixes

February 4, 2020

Resolved Issues

  • Minor bug fixes

February 2, 2020

Resolved Issues

  • Minor bug fixes

January 19, 2020

Changes to Existing Features

  • Renamed User Types
    Zoom is updating user types to make it clearer if a user is holding a license or not. As of January 19, 2020, the user type pro will be called licensed and the user type corp will be called on-prem. The user type basic will still be called basic. Learn more.

Resolved Issues

  • Minor bug fixes

January 12, 2020

New and Enhanced Features

  • Admin features
    • Access and share call recordings of phone users and call queues
      Account owners and admins can share call recordings for phone users and call queues with other phone users.
    • Assign provision templates and outbound caller IDs for several phone users
      Account owners and admins can assign provision templates and outbound caller IDs when batch importing or updating phone users.
    • Block all anonymous callers
      Account owners and admin can block all callers that hide their caller ID. They can apply this setting at the user or account level.
    • Disable emergency calling
      Account owners and admins can disable emergency calling for phone users. There will be a notification notifying them that emergency calling is disabled.
    • Use target phone user’s greeting when routing from an auto receptionist
      When routing to a phone user’s voicemail from an auto receptionist, account owners and admins can choose to use the target phone user’s voicemail greeting instead of uploading a new greeting.
    • Dial-by-name directory search for interactive voice response (IVR)
      Account owners and admins can allow callers to search phone users by entering the first or last name. This means callers can reach phone users without knowing an extension or direct number. Directory search only supports US and British English.
    • Copy existing call queue settings when creating a new call queue
      Account owners and admins can copy settings from an existing call queue when creating a new call queue.
    • Filter call quality data by auto receptionist or call queue
      Account owners and admins can filter call quality data by a specific auto receptionist or call queue. This will allow them to view call quality data for calls routed through an auto receptionist or call queue.
    • View charges in phone usage reports
      Account owners and admins can view the associated charges of each call when viewing phone usage reports.
    • Set holiday hours
      Account owners and admins can customize call routing based on holiday hours. They can apply holiday hours to phone users, auto receptionists, and call queues.
    • Disable voicemail transcriptions
      Account owners and admins can disable voicemail transcriptions at the account level.
    • Audio file library
      Account owners and admins can upload several audio files to an audio file library, and select these audio files when changing greetings.
    • Message for exhausted area codes
      Account owners and admins will see a warning message if they try searching for phone numbers in area codes that do not have available phone numbers.
    • Add paging and intercom devices
      Account owners and admins can add supported paging and intercom devices as part of the provisioning process.
    • Assign provision templates to several devices
      Account owners and admins can assign provision templates when batch importing devices.
    • Contact center integration with inContact
      Account owners and admins can use an auto receptionist to route calls to a NICE inContact contact center.
  • User features
    • Block all anonymous callers
      Users can block all callers that hide their caller ID.
    • Audio file library
      Users can upload several audio files to an audio file library, and select these audio files when changing their voicemail greeting or hold music.
    • Set holiday hours
      Users can customize call routing based on holiday hours.

Resolved Issues

  • Minor bug fixes

January 6, 2020

Resolved Issues

  • Minor bug fixes

December 31, 2019

Resolved Issues

  • Minor bug fixes

December 30, 2019

Resolved Issues

  • Resolves an issue where webinar source tracking links were removed
  • Resolves an issue where a subset of users were unable to login via Azure SSO
  • Minor bug fixes

December 29, 2019

Changes to existing features

  • Disable live streaming to YouTube when Require Encryption for 3rd Party Endpoints is locked on
    Because YouTube only supports RTMP without encryption, live streaming to YouTube will be disabled if the setting Require Encryption for 3rd Party Endpoints (H323/SIP) is enabled and locked. If the setting is on but not locked, users will receive a warning, but can still use live streaming to YouTube. 
  • Email required when signing up via Facebook
    Users signing up via Facebook login will now be required to enter a valid email address if Zoom is unable to access the email address linked to their Facebook account. 

New and enhanced features 

  • Administrator features
    • Dashboard and reporting enhancements
      • Enhanced Zoom Room analytics on Dashboard
        Dashboard will now show more detailed analytics on how Zoom Rooms are used. Local share minutes will be shown for each room in addition to meeting minutes. Additionally, meeting minutes and local share minutes will now be broken down by the type of share to help admins understand which kinds of share technology are used by their organization.
      • Enhanced group level data on Dashboard and in reports
        Account owners and admins can now filter live and past meetings by group in Dashboard. They can search by group to easily view details about how groups are using Zoom. Active host, inactive host, upcoming event, and telephony reports can also be generated by group. 
      • View Active Host reports and Dashboard data by department
        Account owners and admins can pull Active Host reports by department. They can also view live and past meetings and webinar data in Dashboard by department. 
    • Customize left side bar links
      Account owners and admins can now choose whether they want to display links for Attend Live Training, Video Tutorials, and the Knowledge Base on the left side panel of the Zoom web portal. These changes can be made in the Branding tab, under Header/Footer/Sidebar.
    • Single sign on enhancements
      • SAML attribute for employee unique ID
        Account owners and admins can now map an employee unique ID as a unique identifier for their users. Previously, email was always used as the unique identifier. 
      • Update first, last, and display name at login via SAML
        Account owners and admins can now choose whether the first name, last name, and display name should be updated every time a user logins instead of just their first login via SSO.
      • Customized SAML fields
        Account owners and admins can now add up to 5 custom SAML fields.
    • Role privilege for advanced user management settings
      Account owners can now select who has the ability to update advanced user settings under User Management. 
    • Display user’s meetings with scheduling privilege setting
      Account owners and admins can now choose if they want users who have scheduling privilege to view the meetings of the users they have scheduling privilege for. 
    • Cloud recording management enhancements
      • Enhanced cloud recording analytics
        Meeting hosts can now see analytics on how many times their cloud recording was viewed over a specific time period and who viewed their cloud recording. Admins will also be able to view these details under recording management.
      • Search Enhancements
        Users can now search cloud recordings by a specific time frame and can search an unlimited time period. This also applies to the recording management page for account owners and admins.
      • Email notification before cloud recordings are permanently deleted
        User can now receive an email notification 7 days before their cloud recordings are permanently deleted. This email can also be customized in account branding. 
      • Restrict cloud recording views by IP address
        Account owners and admins can restrict cloud recording views by IP address. This setting is available at the account, group, and user level and can be locked at the account and group level.
      • Only the host can record a meeting setting
        Account owners and admins can now enable a setting that will allow only the host to record a meeting or webinar. If this is enabled, the host cannot grant recording access to any other participants in a meeting or webinar. This setting is available at the account, group, and user level and can be locked at the account or group level. This feature requires the Zoom client 4.6.0 or higher. 
      • Prevent hosts from accessing their cloud recordings
        Account owners and admins can now enable a setting to prevent hosts from accessing their cloud recordings. This setting is available at the account and group level and can be locked. 
    • Internal account members to admit external participants in waiting room setting
      Users can now enable a setting to allow internal account members to admit external participants into a meeting from the waiting room when the host is not present. This setting is available at the account, group, and user level and can be locked at the account or group level. Users must be on the Zoom client version 4.6.2 or later. 
    • Notification if meetings are longer than specific time period
      Account owners and admins can now choose to receive email notifications if meetings on their account run over a specified time period. 
    • Setting to prevent users from changing their host key
      Account owners and admins can now prevent users from changing their host key on the Security page. 
    • Managed Domain Details
      Account owners and admins can now view details of their managed domain on their Account Profile page. These details include the date the domain was verified on Zoom, how many users with this domain on are on your account and how many Zoom users are not yet members, but have been prompted to join. 
    • Multi-factor authentication
      Account owners and admins can now enable multi-factor authentication for their users in the Zoom web portal if they are not already using multi-factor authentication through their existing single sign-on. After enabling this feature, you will need to configure it with your third party authentication application that supports TOTP: Time-based One-Time Password. Currently, multi-factor authentication only applies to the Zoom web portal. 
    • Enable Call Room System button
      Account owners and admins can enable an additional button on the Home tab of the Zoom client that will allow their users to more easily dial out to a H323/SIP based room system. After clicking Call a Room, they can enter in the IP address, URI or E.164 number of the room to dial out. This feature requires available H323/SIP Room Connector ports.
    • Warning when downgrading plans
      Account owners and admins will now receive a warning when downgrading their plan if features such as historic reports or cloud recordings will be lost. 
    • Upload custom welcome prompt for dedicated dial-in numbers
      Account owners and admins can now upload custom welcome and on hold prompts if they have dedicated dial-in numbers setup in the Zoom web portal. 
    • Subscribe to the Canadian toll-free number
      Account owners and admins can now subscribe to the Canadian toll-free number as part of the audio conferencing plan through the Zoom web portal. 
    • Preloaded digital signage images
      Account owners and admins will now have access to preloaded digital signage images which display how to use the Zoom Rooms controller. 
    • Select day for Zoom Rooms auto-restart
      Account owners and admins can now select which day they would like their Zoom Rooms to automatically restart. 
    • Unmute when automatically accepting incoming calls
      Account owners and Zoom Rooms admins can now enable Zoom Rooms to automatically unmute when automatically accepting incoming calls.
    • View company contacts within the same organization
      Account owners and admins can enable the display of all contacts in the same organization under IM management.
  • User features
    • Recover deleted meetings
      Deleted meetings will now be recoverable under Recently deleted from the Upcoming Meetings page for up to one week. 
    • Customize webinar registration page title
      Webinar hosts can now customize the title of their webinar registration page. 
    • Enhancements for Google and Facebook login
      If a user signs in via Google or Facebook and has changed their email address on Google/Facebook, they will still be able to login to their Zoom account. 
    • Host key for basic users
      Basic users can now access their host key to claim host controls and utilize other features where the host key is required. 
    • Improvements to the single sign-on login process
      SAML response logs will now include more detailed error information for easier troubleshooting. 
  • Developer features
    • Added new Billing Report APIs
      • GET /v2/report/billing
      • GET /v2/report/billing/invoices
    • Added new Group Member API to move or set primary group for this member
      • PATCH /v2/groups/{groupId}/members/{memberId}
    • Support API users based on account scope
      • POST /v2/users
    • Added new response fields(“dept”) to the Report and Dashboard APIs
      • GET /v2/metrics/webinars
      • GET /v2/metrics/webinars/{webinarId}
      • GET /v2/metrics/meetings
      • GET /v2/metrics/meetings/{meetingId}
      • GET /v2/report/users/{userId}/meetings
      • GET /v2/report/meetings/{meetingId}
      • GET /v2/report/webinars/{webinarId}
    • Added new field(“alert_type”) to the Zoom Room Alert webhook event payload
      • zoomroom.alert
    • Added new field(“password”) to the Recording webhook event payload
      • recording.completed
    • Support Zoom Phone plans within Billing APIs
      • GET /v2/accounts/{accountId}/plans
      • POST /v2/accounts/{accountId}/plans
    • Added new request body parameters(“registrants_email_notification”) and response field (“registrants_email_notification”) to the Meeting/Webinar APIs
      • POST /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}
      • PATCH /v2/meetings/{meetingId}
      • POST /v2/users/{userId}/webinars
      • GET /v2/webinars/{webinarId}
      • PATCH /v2/webinars/{webinarId}
    • Added new request body parameters(“job_title",“company”,“location”) and response fields(“job_title”,“company”,"location”) to the User APIs
      • PATCH /v2/users/{userId}
      • GET /v2/users/{userId}
    • Added new response fields(“meeting_authentication",“recording_authentication”,"authentication_options”) to the Account/Group/User APIs
      • GET /v2/accounts/{accountId}/settings
      • GET /v2/groups/{groupId}/settings
      • GET /v2/users/{userId}/settings
    • Added new request body parameters(“meeting_authentication",“recording_authentication”,"authentication_option”) to the Account/Group/User API
      • PATCH /v2/accounts/{accountId}/settings
      • PATCH /v2/groups/{groupId}/settings
      • PATCH /v2/users/{userId}/settings
    • Added new request body parameters(“meeting_authentication",“recording_authentication”) and response field (“meeting_authentication”,"recording_authentication”) to the Account/Group APIs
      • PATCH /v2/accounts/{accountId}/lock_settings
      • GET /v2/accounts/{accountId}/lock_settings
      • PATCH /v2/groups/{groupId}/lock_settings
      • GET /v2/groups/{groupId}/lock_settings
    • Added new request body parameters(“meeting_authentication",“authentication_option”,“authentication_domains”) and response fields (“meeting_authentication”,“authentication_option”,"authentication_domains”) to the Meeting/Webinar API
      • POST /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}
      • PATCH /v2/meetings/{meetingId}
      • POST /v2/users/{userId}/webinars
      • GET /v2/webinars/{webinarId}
      • PATCH /v2/webinars/{webinarId}
    • Added new request body parameters(“recording_authentication",“authentication_option”,“authentication_domains”) and response fields (“recording_authentication”,“authentication_option”,"authentication_domains”) to Recording API
      • GET /meetings/{meetingId}/recordings/settings
      • PATCH /meetings/{meetingId}/recordings/settings

Resolved Issues

  • Resolves an issue where users are not able to see all uploaded digital signage content
  • Resolves an issue where some webinar registrants are prompted to register repeatedly when automatic approval is enabled
  • Resolves an issue where a subset of users received email reminders for webinars in the wrong language
  • Minor bug fixes

December 22, 2019

Resolved Issues (Zoom Phone)

  • Minor Bug Fixes

December 15, 2019

New and Enhanced Features

  • Admin Features
    • Select Assigned Phone Numbers to be Replaced with Ported Numbers
      During the Zoom Phone porting process, account owners and admins can select which assigned phone numbers will be replaced when porting is complete.
    • Contact Center Integration with Talkdesk
      Account owners and admins can use an auto receptionist to route calls to a Talkdesk contact center.

Resolved Issues

  • Minor Bug Fixes

December 9, 2019

Resolved Issues

  • Minor Bug Fixes

December 1, 2019

Changes to Existing Features

  • Managed Domain Improvements
    If you sign in with an email address that belongs to an account with managed domain that you are not already a part of, you will be prompted to join the account or change your email address.

New and Enhanced Features

Resolved Issues

  • Minor Bug Fixes

November 24, 2019 

Changes to Existing Features 

  • Enhanced Authentication Options for Joining a Meeting
    The settings “Only signed in users can join meetings” and “Only signed in users with specific domains can join meetings” are now available as “Only authenticated users can join meetings”. Once this setting is enabled, the admin can set authentication requirements for users to join a meeting and define authentication profiles. These settings are now also available at the group and user level. For accounts currently using the existing settings, the settings will be renamed on the web portal, but the requirements to join a meeting will remain the same. 
  • Restrict Cloud Recording Views to Signed in Users or by Domain
    Account owners and admins can now require cloud recording viewers to be signed in to a Zoom account or signed in to a Zoom account with a specific domain, in place of the setting “Share cloud recordings only with members of my account”. Authentication profiles can also be used to configure who can view cloud recordings. 

New and Enhanced Features

  • Language Interpretation for Meetings and Webinars
    Meeting hosts can now designate interpreters for their Zoom meeting or webinar on the Zoom web portal or during a Zoom session. Interpreters will hear the main audio channel and can speak into the language channel which they’ve been assigned. Participants choose which audio channel they would like to hear. This feature requires participants to be on Zoom Client 4.5 or later. 
  • Admin Features
    • View and Edit Job Title and Location/Address under User Management
      Account owners and admins can now view and edit account members job titles and locations/addresses under User Management. 
    • Authentication Profiles for Meeting Participants and Recording Access
      Account owners and admins can now create authentication profiles at the account or group level which require meeting participants to sign in before joining a Zoom meeting or viewing a cloud recording. Authentication profiles can require that a user is signed in to Zoom or requiring that they are signed in to a Zoom account with a specific domain. 
  • User Features
    • Meeting Templates
      Users can now save meeting settings as a template and when scheduling a meeting, use saved templates to create a new meeting with the same settings. This cannot be used with Personal Meeting ID (PMI).
    • Email Template for Inviting Attendees to a Webinar without Registration
      Account owners and admins can now customize the email for inviting attendees that the webinar host copies from the webinar details page in Email Branding for groups. 
  • Web Client Features 
    • Support for Co-host
      Users on the web client can now be assigned co-host functionality.
    • Screen Sharing Enhancements
      • Switch between Simultaneous Screen Shares
        If multiple participants are sharing their screen, users joined from the web client can switch between the shared screens.
      • Web Setting to Limit Screen Sharing to the Host Only
        The web client will now follow the web setting to only allow the host to share their screen within a meeting or webinar.
    • Accessibility Enhancements

Resolved Issues

  • Minor Bug Fixes

November 18, 2019

Resolved Issues

  • Minor Bug Fixes

November 17, 2019

Changes to Existing Features

  • Waiting Room for Zoom Rooms
    Zoom Rooms can now use waiting rooms as a host or participant. As the host, the Zoom Room can see who joins and admit them to the meeting. If the waiting room feature is locked at the account level, waiting room will be used for Zoom Rooms. If the setting is on but not locked for accounts, the feature will be off and can be enabled at the room level. This feature requires Zoom Rooms for Mac version 4.3.0 (446.0130) or higher or Zoom Rooms for PC 4.5.0 (1032.0906) or higher.
  • Zoom Rooms Trial Changes
    At the end of a Zoom Rooms trial period, account owners and admins will now be warned that the trial has expired, instead of automatically purchasing Zoom Rooms licenses for the account. To continue using Zoom Rooms, they can purchase licenses via the Billing page of the Zoom web portal. 
  • Automatically Restrict Registrants for Fee-based Webinars
    For fee-based webinars using the Paypal integration, registration will automatically be restricted once the webinar license capacity is reached. The webinar host will receive an email notifying them when the number of registrants reaches 80% of the webinar capacity. 
  • ISO-3166 country list for Webinar Registration
    Webinar registration will now utilize country codes that leverage the International Organization for Standardization (ISO) 3166 standard.

New and Enhanced Features

  • Administrator Features
    • Customize Email Templates for Groups
      Account owners and admins can now customize email templates at the group level. This feature is available for Business, Education, and API plans. 
    • Limit Screen Sharing to Applications Only
      Account owners and admins can now limit screen sharing to applications only, preventing the host and participants from sharing their entire Desktop. This can be enabled and locked at the account or group level. This setting requires participants to be on the Zoom Desktop Client 4.6 or later, which will be released in December 2019. 
    • Chat Announcements
      Account owners and admins can now choose specific users to send one-way announcements to everyone in the same account. You can add up to 50 users who can send announcements. This setting requires users to be on the Zoom Client 4.6 or later, which will be released in December 2019. 
    • Set Chat as the Default Tab for First-time Users
      Account owners and admins can now set chat to be the default tab the first time that users open their Zoom client. This feature requires the Zoom Desktop Client Version 4.5. or higher. 
    • Specify File Types for In-Meeting File Transfer
      Account owners and admins can now choose which file types can be shared within a Zoom meeting. 
    • Option to Embed Meeting Password in Join Link or Require Manual Entry
      Account owners and admins can now choose if they want to embed the meeting password in the join link for a one-click meeting join experience or require participants to manually enter the password when joining a meeting or webinar. By default, this setting will be enabled. 
    • Lock Personal Link Name
      Account owners and admins can now enable a web setting to prevent account members from changing their personal link name. If enabled, only admins can change members’ personal links and members cannot set new personal link names.  
    • Exclude Users and Groups from SAML Mapping Rules
      Individual users and groups can now be excluded from specific SAML mapping rules. This can be configured on the SAML Response Mapping page of Single Sign On. 
    • Additional SAML Mapping Fields
      Account owners and admins can now map users’ company names, job titles, and location/addresses via SSO. 
    • View SAML Response Logs
      Account owners and admins can now view SAML response logs on their Zoom web portal to troubleshoot SSO issues. 
    • Setting to Show One Person Meetings in Dashboard
      Account owners and admins can now view one person meetings in Dashboard by enabling the web setting Show one person meetings on Dashboard and Reports.
    • SIP Connected Audio in Dashboard
      Dashboard will now indicate if a user joined via SIP audio dial-in or call-out. 
    • Setting to Hide H.323 Devices from the Contacts List
      Account owners and admins can now choose whether or not to show H.323 contacts in the contacts list from the IM Management page.
    • Setting for Zoom Rooms Advanced Noise Suppression
      Zoom Rooms admins can now enable Advanced Noise Suppression on the web, to eliminate background noise. This setting can also be enabled or disabled on the Room Controller.  This setting requires users to be on Zoom Rooms Controller Version 4.6 or later, which will be released in December 2019. 
    • Enhanced Invoice History
      Account owners and admins with billing access can now export multiple invoices at once and sort invoice history by the invoice date or due date. 
    • Reactivate Cancelled Plans
      Account owners and admins with billing access can now reactivate plans that had been cancelled within the Zoom web portal. 
    • List Department in the Active Host Report and Dashboard
      User’s departments will now be listed in the active host reports and dashboard to more easily view meeting statistics across departments. 
  • User Features
    • Import Webinar Registrants
      Webinar hosts can now import a CSV file of webinar registrants. This import includes the first name, last name, and email address of the attendee. Up to 100 attendees can be imported at once. 
    • Speaker Names Displayed in Transcription Files
      Speaker names will now be included in transcription (VTT) files to more easily identify which participant was speaking. 
    • Job Title and Location on My Profile
      Users can now set and edit a job title and location on their user profile page.
    • Webinar Reports Accessible Up to One Year
      Attendee, Performance, Q&A, and polling reports for webinars will now be available for one year after the date of the webinar. 
  • Developer Features
    • Added New Webhook Events
      • user.invitation_accepted
      • recording.renamed
    • Added Zoom Room Account APIs
      • GET /v2/rooms/account_profile
      • GET /v2/rooms/account_settings
    • Added Zoom Room Location APIs
      • GET /v2/rooms/locations
      • GET /v2/rooms/locations/{locationId}
      • GET /v2/rooms/locations/structure
      • GET /v2/rooms/locations/{locationId}/settings
    • Added Zoom Room APIs
      • GET /v2/rooms/{roomId}
      • GET /v2/rooms/{roomId}/devices
      • GET /v2/rooms/{roomId}/settings
    • Added Past Meeting APIs (User-level only)
      • GET /v2/past_meetings/{meetingId}/polls
      • GET /v2/past_meetings/{meetingId}/files
      • Added Past Webinar APIs (User-level only)
      • GET /v2/past_webinars/{webinarId}/polls
      • GET /v2/past_webinars/{webinarId}/qa
      • GET /v2/past_webinars/{webinarId}/files
    • Added Dashboard Meeting Satisfaction API
      • GET /v2/metrics/client/satisfaction
    • Added new request parameter(“location_id”) to the List room API
      • GET /v2/rooms
    • Added new request body parameter values(type = “siptrunk_monthly” / “siptrunk_quarterly” / “siptrunk_yearly” / “siptrunk_two_yearly” / “siptrunk_three_yearly”) to the add addon plan API
      • POST /v2/accounts/{accountId}/plans/addons
    • Added new request body parameters(post_webinar_survey,survey_url) to the Create Webinar API
      • POST /v2/users/{userId}/webinars
    • Added new request body parameters (post_webinar_survey,survey_url) to the Update Webinar API
      • PATCH /v2/webinars/{webinarId}
    • Added new response fields(post_webinar_survey,survey_url) to the Get Webinar API
      • GET /v2/webinars/{webinarId}
    • Added new request parameter values(type = “past” / “pastOne”) to the List User Meeting Report API
      • GET /v2/report/users/{userId}/meetings
    • Added support for meetings with only participant to the Get Meeting Detail Report API
      • GET /v2/report/meetings/{meetingId}
    • Added new request body parameters(contact_name, contact_email) to the Create Meeting API
      • POST /v2/users/{userId}/meetings
    • Added new request and response body parameter(“tsp_bridge”) to the TSP API
      • GET /tsp
      • PATCH /tsp
      • GET /users/{userId}/tsp
      • POST /users/{userId}/tsp
      • GET /users/{userId}/tsp/{tspId}
      • PATCH /users/{userId}/tsp/{tspId}
    • Combined “1001 User Not Exist” and “1010 Not Same Account” error into “1001 User {email/id} not exist or not belong to this account” error. Errors with “1010” error codes will no longer be thrown. This change is applied to the following APIs:
      • PUT /accounts/{accountId}/users/{userId}/account
      • GET /users/{userId}/recordings
      • GET /im/users/{userId}/chat/messages
      • GET /users/{userId}/meetings
      • POST /users/{userId}/meetings
      • GET /users/{userId}/pac
      • GET /report/users/{userId}/meetings
      • POST /roles/{roleId}/members
      • POST /sip_phones
      • GET /users/{userId}/tsp
      • POST /users/{userId}/tsp
      • GET /users/{userId}/tsp/{tspId}
      • PATCH /users/{userId}/tsp/{tspId}
      • DELETE /users/{userId}/tsp/{tspId}
      • PATCH /users/{userId}/tsp/settingsGET /users/{userId}
      • PATCH /users/{userId}
      • DELETE /users/{userId}
      • GET /users/{userId}/assistants
      • POST /users/{userId}/assistants
      • DELETE /users/{userId}/assistants
      • DELETE /users/{userId}/assistants/{assistantId}
      • GET /users/{userId}/schedulers
      • DELETE /users/{userId}/schedulers
      • DELETE /users/{userId}/schedulers/{schedulerId}
      • POST /users/{userId}/picture
      • GET /users/{userId}/settings
      • PATCH /users/{userId}/settings
      • PUT /users/{userId}/status
      • PUT /users/{userId}/password
      • GET /users/{userId}/permissions
      • GET /users/{userId}/token
      • DELETE /users/{userId}/token
      • PUT /users/{userId}/email
      • GET /users/{userId}/webinars
      • POST /users/{userId}/webinars

Resolved Issues

  • Resolves an issue where some users joining a meeting as an assistant through the Dashboard were not given co-host privileges
  • Resolves an issue where some users were unable to stream to YouTube Live
  • Resolves an issue where displayed cloud recording length did not match actual file length
  • Minor Bug Fixes

October 27, 2019

New and Enhanced Features

  • Administrator Features
    • Disable Auto-Delete for a Cloud Recording
      Admins can now disable auto-delete for specific cloud recordings under Recording Management. If an admin disables auto-delete for a cloud recording, it can still be manually deleted or they can re-enable auto-delete. 
    • Setting to Disable Recovery of Deleted Cloud Recordings
      Admins can now choose if they want deleted recordings to be stored in the Trash for 30 days after deletion, or if cloud recordings should be permanently deleted immediately. This is configured at the account level and by default, recordings will be stored in the Trash. 
    • Setting to Restrict Screen Sharing to Host
      Admins can now enable a setting on the web portal which will restrict screensharing to the host only and/or only allow the host to start a new share when someone else is sharing. This setting is available at the account, group, and user level and can be locked for the account or a group. 
    • Group Setting for Message Archiving with Smarsh
      Admins can now configure Zoom chat message archiving and storage with Smarsh for a group of users.
    • Granular Dashboard Permission
      Admins can now create custom roles to access individual tabs of Dashboard, such as the Zoom Rooms or Webinar tab. Admins can also give some users advanced permissions, such as the ability to Join as an Assistant or end the meeting.
    • Zoom Device Management (ZDM)
      Admins can now enroll Apple and Windows devices in ZDM. Zoom Device Management is Zoom Room’s mobile device management tool, which allows admins to perform certain actions on enrolled devices. For more information, see Getting Started with Zoom Device Management

Resolved Issues

  • Minor Bug Fixes 

October 20, 2019

New and Enhanced Features

  • Admin Features
    • Change Time Zone of Common Area Phones
      Account owners and admins can change the time zone applied to common area phones.

Resolved Issues

  • Minor Bug Fixes

October 19, 2019

Resolved Issues

  • Minor Bug Fixes

October 13, 2019

Resolved Issues

  • Resolved an issue generating meeting reports from Dashboard
  • Minor Bug Fixes

October 5, 2019

Resolved Issues

  • Minor Bug Fixes

September 29, 2019

Changes to Existing Features

  • Admin Features
    • Require Passwords for all Meetings
      Admins can require users to create a password when scheduling Zoom meetings. This feature will only apply to newly scheduled meetings and instant meetings, although admins can also choose to set a password for all previously scheduled meetings if needed. The meeting password is embedded into the join URL, so this should not affect users joining by clicking on a Zoom link. This feature is on by default for all accounts, but can be enabled or disabled for the entire account, groups of users, or specific users. Learn more about the new password settings.
    • Control Desk Phone Web Server
      Provisioned desk phone’s web servers are disabled by default. Account owners and admins can enable desk phones’ web servers in the Zoom web portal.

New and Enhanced Features

  • Admin Features
    • Sort SAML Mapping Rules
      Account owners and admins can now sort SAML mapping rules by clicking the up or down arrow, add new SAML rules by clicking the plus sign or delete existing ones by clicking the minus sign.
    • Assign Zoom Room Admins and Group Admins via SAML Mapping
      Account owners and admins can now configure SAML mapping rules to assign users to be Zoom Room admins or admins of a particular group.
    • Setting to Randomize Client Feedback Survey
      Admins can now enable a setting to randomize the client feedback survey. When enabled, the survey will be randomly displayed after meetings, instead of after every single meeting. 
    • Private IP Addresses for CRC devices in Dashboard
      The Meetings page of Dashboard will now display the private IP addresses for CRC devices, in addition to the public IP address for each participant. This will help admins more accurately troubleshoot potential network issues. 
    • Webinar Attendee QoS in Dashboard
      Account owners and admins can now view detailed connection information, such as packet loss and latency for webinar attendees. 
    • View Zoom Room Usage by Check-in in Dashboard
      Dashboard will now show information about checked in and released zoom rooms for admins to better understand Zoom Room utilization.
    • Export List of Softphone Users
      Account owners and admins can now export a list of softphone users.
    • Change Site of Common Area Phones
      Account owners and admins can change the site of common area phones without re-provisioning.
    • Email Notifications for Offline Desk Phones
      Account owners and admins can enable user email notifications when assigned desk phones are offline for a specific amount of time.
    • Resend Zoom Phone Invitation Email
      Account owners and admins can resend the invitation email to users that have not activated their Zoom Phone account.
    • Zoom Phone Usage Reporting
      Account owners and admins can view phone usage statistics including calls received, calls made, missed calls, calls forwarded to voicemail, and average call time.
    • Share Voicemail Inbox of Call Queues and Auto Receptionists
      If a call queue or auto receptionist routes to a voicemail inbox, account owners and admins can share the inbox with phone users.
    • Repeat IVR Menu Prompt
      By default, IVR menus allow callers to dial star (*) to repeat the IVR menu prompt. If the caller repeats the IVR menu prompt more than three times, account owners and admins can set an option to disconnect or route the call. 
    • Assisted Provisioning of AudioCodes Devices
      Account owners and admins can start the provisioning process for the following AudioCodes IP phones: 405, 405HD, 420HD, 440HD, and 445HD.
    • Support for Emergency Addresses in the UK or Australia
      If account owners and admins have the main company number in the UK or Australia, they can enter an emergency address located in the respective country.
    • Specify Ring Duration for Call Queues
      Account owners and admins can specify the ring duration of call queue members if the call distribution method is set to sequential or rotating.
    • Control Outbound Caller ID
      Account owners and admins can prevent users from changing their outbound caller ID.
    • Set International Calling Rules
      Account owners and admins can enable or disable international calling at the account or user level. 
    • Automatic Call Recording
      Account owners and admins can automatically record outbound and/or inbound calls for specific users.
    • Set Call Recording Rules
      Account owners and admins can enable or disable call recording at the account or user level. 
    • Call Delegation and Shared Lines
      Account owners and admins can assign a delegate to make and receive phone calls on behalf of another phone user.
  • User Features
    • Use Same Password for Telephone and CRC Participants
      If a user creates a meeting password using only numbers, the same password will be used for telephone and CRC participants.
    • Additional Meeting and Webinar Registration Report Options
      When generating a registration report, users can now select if they want the report to include all attendees, only approved attendees, or only denied attendees.
    • Additional Webinar Attendee Report Field
      The webinar attendee report will now list the maximum number of concurrent attendees.
    • Callout and Call Me Support for Brunei
    • Support for iPadOS 13
    • Forward Calls to Extension or Direct Phone Number
      Users can forward calls during business or closed hours to a phone user, common area phone, call queue, or auto receptionist in the same organization.
    • Support for Multiple Lines on Desk Phones
      Users with desk phones that support multiple lines can select a line for outbound calling and use the associated direct phone number as their caller ID. The user’s default outbound caller ID will be the default line.
    • Share Voicemail Inbox
      Users can allow other phone users to view and manage their voicemail inbox. 
    • Access Settings for Call Queue Managers and Auto Receptionist Operators
      Users that are assigned as a call queue manager or auto receptionist operator can access call queue and auto receptionist settings.
    • Require Users to Dial 1 Before Forwarding Call
      Users that set up call forwarding can require callers to dial 1 before calls are connected. Users will hear an audio prompt with the instructions.
  • Integration Features
    • Support for Canadian Dollars with the PayPal Integration
    • Changes to Panopto ID in Audit Logs
      Changes to a user’s Panopto ID will now be displayed in the account audit logs.
  • Developer Features
    • Added SIP Phone APIs
      • GET /v2/sip_phones
      • POST /v2/sip_phones
      • PATCH /v2/sip_phones/{sipPhoneId}
      • DELETE /v2/sip_phones/{sipPhoneId}
    • Added List Rooms API
      • GET /v2/rooms
    • Added Chat message APIs
      • GET /v2/chat/users/{userId}/messages
      • POST /v2/chat/users/me/messages
      • PUT /v2/chat/users/me/messages/{messageId}
      • DELETE /v2/chat/users/me/messages/{messageId}
    • Added Chat channel APIs (User-level)
      • GET/v2/chat/users/me/channels
      • POST /v2/chat/users/me/channels
      • PATCH /v2/chat/channels/{channelId}
      • GET /v2/chat/channels/{channelId}
      • DELETE /v2/chat/channels/{channelId}
      • GET /v2/chat/channels/{channelId}/members
      • POST /v2/chat/channels/{channelId}/members
      • DELETE /v2/chat/channels/{channelId}/members/{memberId}
      • DELETE /v2/chat/channels/{channelId}/members/me
      • POST /v2/chat/channels/{channelId}/members/me
    • Added Chat contact APIs
      • GET /v2/chat/users/me/contacts
      • GET /v2/chat/users/me/contacts/{contactId}
    • Added Search contacts API
      • GET /v2/contacts
    • Added new response fields(require_password_for_scheduling_new_meetings, require_password_for_scheduled_meetings, require_password_for_instant_meetings, require_password_for_pmi_meetings) to the Account/Group Settings APIs
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
      • GET /v2/groups/{groupId}/settings
      • PATCH /v2/groups/{groupId}/settings
    • Added new response fields(require_password_for_scheduling_new_meetings, require_password_for_instant_meetings, require_password_for_pmi_meetings) to the Account/Group Lock Settings APIs
      • GET /v2/accounts/{accountId}/lock_settings
      • PATCH /v2/accounts/{accountId}/lock_settings
      • GET /v2/groups/{groupId}/lock_settings
      • PATCH /v2/groups/{groupId}/lock_settings
    • Added new response fields(require_password_for_scheduling_new_meetings, require_password_for_scheduled_meetings, default_password_for_scheduled_meetings, require_password_for_instant_meetings, require_password_for_pmi_meetings, pmi_password) to the User Settings APIs
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
    • Added new query parametersearch_key to the Sip Phone APIs
      • GET /v2/sip_phones
    • Added new response field activation_link to create user APIs
      • POST /v2/users
    • Added new response field account_number to the List Accounts API
      • GET /v2/accounts

Resolved Issues

  • Minor Bug Fixes

September 8, 2019

Resolved Issues

  • Minor Bug Fixes

August 30, 2019

New and Enhanced Features

  • Enhancements to Web Client Meeting Invite Interface
    When copying the meeting URL from the Invite section of the web client, the URL will now include the same details as the desktop/mobile client. 

Resolved Issues

  • Minor Bug Fixes

August 25, 2019

Resolved Issues

  • Resolves an issue where users were unable to use the download_url programmatically when adding in the JSON token
  • Minor Bug Fixes

August 17, 2019

Changes to Existing Features

  • Integrations on Zoom Marketplace
    Zoom Marketplace is now the preferred place for integrations. Previously setup integrations are still accessible through the integrations tab, but any new integration setup will require visiting the Marketplace. Existing integrations are encouraged to start using Marketplace integration apps instead of older versions.

New and Enhanced Features

  • Admin Features
    • Saving Chats in Meetings
      Admins can disable the ability to save chats in Zoom meetings. Attendees will still be able to use the chat feature when saving chats is disabled.
    • Zoom Room Dashboard
      The Zoom Rooms Dashboard will now display Mac and Windows OS build numbers, version information and computer names.
    • Zoom Support Chat Option
      Admins can disable user access to Zoom Support chat if the account is using a vanity URL. This is meant for organizations who want to direct their users to contact their own IT department.
    • Zoom Room Under Construction Status
      Admins can set a Zoom Room’s status to “Under Construction” and avoid receiving alerts on the Zoom Room dashboard about a room being built or tested. 
    • Additional Attributes for OKTA
      User group and User role can now be used as attributes with SCIM2 mapping.
    • Cloud Recording Password
      Admins can require a password to be auto-generated for all shared cloud recordings. After generation, the user who owns the recording can change the password if desired.  The admin can enable this requirement for the entire account, groups of users, or specific users. 
    • Manage Toll dial-in numbers
      In addition to current controls for selectively enabling premium audio services for Toll-Free and Call-Me countries, Admins can now also control Toll numbers at the account and group level 
    • Regional Audio Optimization
      For telephone attendees to meetings, Administrators can now set regional audio preferences at the account, group, and user level. Intended for use by multinational customers, this setting will enable telephony audio bridging for meetings to occur in the region closest to the host.
    • Option to Restrict Sending Zoom Rooms for Touch Annotation to Contacts Only
      Admins can choose to only allow annotations to be sent to contacts within their Zoom account or allow annotations to be sent to contacts and email addresses.
  • User Features
    • Pre-Assign Breakout Rooms
      The meeting host can pre-assign users to specific breakout rooms. They can add the users by email address on the web or they can import a user list from a CSV. Users need to be logged in to their Zoom account to be correctly assigned to the right breakout room. 
    • Change to PMI Notification
      When a user schedules a meeting with PMI, a notice will appear informing the user that the PMI settings will change if a different configuration is selected.
    • Zoom Sharing Key Ease of Use
      Users who visit share.zoom.us and click Share Screen will be prompted to download the client if they have not already done so. The client will launch automatically after installed and display the “enter sharing key” interface.
    • Meeting Cancellation From Outlook
      Users can delete scheduled Zoom meetings from Outlook without having to delete the same meetings from the web or client.
    • Join Meeting Workflow on iOS Devices
      iOS devices will prompt users to download the Zoom app upon first use instead of immediately redirecting users to the app store.
  • Web Client Features
    • Allow Call-In Attendees to Unmute in Webinar

      The webinar host can now allow attendees who have called in to the meeting by telephone to unmute themselves by clicking Allow to Talk in the Attendee list.
  • Developer Features
    • Added Cloud Recording API
      • GET /v2/accounts/{accountId}/recordings
    • Added Webinar API
      • GET /v2/webinars/{webinarId}/tracking_sources
    • Added User API
      • PUT /v2/accounts/{accountId}/users/{userId}/account
    • Added new plan types (“webinar20000_monthly”,“webinar20000_yearly”) to the Billing APIs
      • GET /v2/accounts/{accountId}/plans
      • POST /v2/accounts/{accountId}/plans
      • POST /v2/accounts/{accountId}/plans/addons
      • PUT /v2/accounts/{accountId}/plans/addons
      • PATCH /v2/accounts/{accountId}/plans/addons/status
      • GET /v2/accounts/{accountId}/plans/usage
    • Added new webinar capacity values (20000) to the User Setting APIs
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
    • Added new field (“leave_reason”) to the Dashboard APIs
      • GET /v2/metrics/meetings/{meetingId}/participants
      • GET /v2/metrics/webinars/{webinarId}/participants
    • Added new query parameter (“notify_registrants”) to Webinar APIs
      • PATCH /v2/webinars/{webinarId}
    • Added rate limit to Meeting APIs. A maximum of 100 meetings can be created/updated for a single user in one day.
      • POST /v1/meeting/create
      • POST /v1/meeting/update
      • POST /v2/users/{userId}/meetings
      • PATCH /v2/meetings/{meetingId}

Resolved Features

  • Resolved an issue where a cookie usage message prevented registration on some mobile devices.
  • Resolved an issue where users were unable to complete a purchase.
  • Resolved an issue where active Zoom Room displays were listed as disconnected on the web dashboard. 
  • Resolved an issue where admins were unable to upload .CSV user lists.
  • Minor Bug Fixes

August 11, 2019

New and Enhanced Features

  • Admin Features
    • Disable Email Notifications for Extension Numbers
      Account owners and admins can disable email notifications sent to phone users when assigning extension numbers. This includes the welcome email that is sent when admins assign a Zoom Phone license to a user.
    • Convert User Desk Phones to Common Area Phones
      Account owners and admins can convert unassigned, provisioned desk phones to a common area phones without having to re-provision.
    • SAML Mapping for Extensions, Calling Plans, and Direct Phone Numbers
      Account owners and admins with SSO configured can assign extensions, calling plans, and direct phone numbers using SAML mapping. Users must have a calling plan before they are assigned a direct phone number.
    • Display Routing Information for Accounts with Bring Your Own Carrier (BYOC)
      If BYOC is enabled, account owners and admins can see the carriers that outbound calls are routed through.
    • Change the Outbound Caller ID Number for Zoom Rooms
      Account owners and admins can change the outbound caller ID number for Zoom Rooms with a Zoom Phone license.
    • Default SIP Zone
      The default SIP zone is selected based on the emergency address of the account or site.
    • Call Log Enhancements
      Call log entries for auto receptionists, call queues, and transferred calls are clearly labelled for easier identification.
    • Add Common Area Phones to Call Queues and Auto Receptionists
      Account owners and admins can add provisioned common area phones to be members of call queues and auto receptionists.
  • User Features
    • See User Status
      Users can see if their Zoom Phone account is active or inactive. If their account has been deactivated, they will not be able to make or receive calls.

Resolved Issues

  • Minor Bug Fixes

August 4, 2019

Resolved Issues

  • Minor Bug Fixes

July 22, 2019

Resolved Issues

  • Resolved an issue where users’ add-on plans were being removed when no attribute mapping was configured for add-on plans

July 21, 2019

Changes to Existing Features

  • SAML Mapping to Remove Add-On Plans

    If SAML Mapping is configured for add-on plans, add-on plans will be removed if a user’s attributes do not indicate they should receive an add-on plan.

New and Enhanced Features

  • Admin Features
    • Enhanced IM Management Settings
      The File Transfer setting can now be disabled without also disabling the Animated GIF Images setting and the Code Snippet Setting. 
    • Enhanced Zoom Room Management Interface
      The Zoom Room interface has been updated to more easily view and edit room settings. Zoom Room settings can now also be locked at the account or location level.
    • Automatically Integrate Users’ Calendars Upon Login
      Office 365 calendar integration can be configured to occur automatically for all users with Azure Active Directory or an identity provider connected to Azure Active Directory. This feature can be enabled under Calendar and Contact Integration within Account Settings.
  • User Features
    • OneDrive Integration
      • Share a OneDrive File within a Meeting
        When selecting a screen to share within a meeting, users will now have the option to share a OneDrive file.
      • Share Content from OneDrive to Chat
        Users can share a file from their OneDrive to chat and save files shared through chat to their OneDrive, both in-meeting and out of meeting.
    • Sync Contacts to Zoom Phone
      Users can now sync their Outlook or Google contacts to their Zoom Phone contacts list. This can be configured on the Profile page.
  • Developer Features
    •  
    • Added New query parameter (“schedule_for_reminder”) for Meeting API
      • DELETE /v2/meetings/{meetingId}
    • Added New field (“registrants_restrict_number”) for the Webinar API
      • GET /v2/webinars/{webinarId}
      • POST /v2/users/{userId}/webinars
      • PATCH /v2/webinars/{webinarId}
    • Added New field (“start_time”) for Webhook events: meeting.started and webinar.started
    • Added New fields (“status", "site_id”) for ZoomPhone User Profile API
      • GET /v2/phone/users/{userId}
    • Added New field (“company_number”) for ZoomPhone User Setting API
      • GET /v2/phone/users/{userId}/settings
    • Added New field (“show_meeting_control_toolbar”) for User Setting API
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
    • Support for anonymous submissions in Report Poll API
      • GET /v2/report/meetings/{meetingId}/polls
      • GET /v2/report/webinars/{webinarId}/polls
    • Support for anonymous submissions in Report Q&A API
      • GET /v2/report/webinars/{webinarId}/qa
    • Added New field (“encrypted_password”) for the Meeting API
      • GET /v2/meetings/{meetingId}
    • Added New fields (“settings” {“alternative_host”, “enforce_login_domains”}, “join_url”, “recurrence”, “track_fields”, “h323_password”, “pstn_password”, “encrypted_password”) in webhook notifications:
      • meeting.updated
      • webinar.updated

Resolved Issues

  • Minor Bug Fixes

July 13, 2019

Changes to Existing Features

  • Enhancement to Meeting/Webinar Encryption Settings
    The Zoom Cloud now requires encryption for all data from Zoom Clients and Zoom Rooms. Therefore, the End-to-End Encryption setting is being renamed to Require Encryption for 3rd Party Endpoints (H323/SIP). When turned On, encryption will be required for any device connecting to Zoom. When turned Off, 3rd party devices (H323/SIP) can connect to Zoom without encryption but the Zoom Client and Zoom Rooms will still leverage encryption.

New and Enhanced Features

  • Administrator Features
    • More Flexibility with Business Hours
      Account owners and admins can set business hours to span past 11:30 PM. For example, they can set business hours from 9:00 PM on Monday until 2:00 AM on Tuesday. Business hours can be applied to sites, call queues, and auto receptionists.
    • Restricted Extension Numbers
      Instead of a generic set of restrictions, restricted extension numbers are based on the country of the associated emergency address.
    • Support for Addresses and Phone Numbers in the UK or Australia
      Account owners and admins can enter UK or Australian addresses and search available phone numbers in those countries.
    • Route Emergency Call to Internal Teams
      Account owners and admins can set emergency calls to route to a Public Safety Answering Point (PSAP) or an internal safety response team.
    • Emergency Calls for Extensions without a Calling Plan
      Enabling emergency calling for extensions without a calling plan.
    • Set Emergency Addresses at the User Level
      Account owners and admins can set emergency addresses at the user level instead of using the default emergency address.
    • Email Notifications for Emergency Calls
      Account owners and admins can receive an email notification whenever a phone user calls the local emergency response number (e.g. 9-1-1).
    • Customize Hold Music
      Account owners and admins can customize the default hold music used on the account. They can upload an MP3 file or record audio directly in the Zoom web portal.
    • Enhanced Call Log 
      Account owners and admins can view call log details of calls that were routed through a user and determine how the call was answered.
    • Batch Import Unassigned Desk Phones
      Account owners and admins batch import unassigned desk phones by uploading a CSV file. They can assign desk phones to users after importing.
    • Provision Newly Supported Devices
      Account owners and admins can start the provisioning process for supported devices:
      • Analog Telephone Adapters (ATA): Polycom OBi302, Polycom OBi508vs
        Note: Zoom does not guarantee the performance of analog devices or applications connected to ATA devices.
      • IP Phone: Cisco SPA525G2
    • Automatically Upgrade Firmware of Provisioned Desk Phones
      Provisioned Polycom and Yealink desk phones will automatically upgrade firmware to the latest supported version.
    • Disable Voicemail
      Account owners and admins can disable voicemail for specific phone users. If voicemail is disabled, callers will be disconnected and will not hear the voicemail greeting.
  • User Features
    • View Call Result in Call History
      Users can view the call result (success, missed, or forwarded call) in their call history.
    • Change Time Zone, Time Format, and Date Format
      Users can change their time zone, time format, and date format to fit their region.
    • Disable Voicemail
      Users can disable voicemail during their specified business hours. If voicemail is disabled, callers will be disconnected and will not hear the voicemail greeting.
    • More Flexibility with Business Hours
      Users can set business hours to span past 11:30 PM. For example, they can set business hours from 9:00 PM on Monday until 2:00 AM on Tuesday. 
    • Customize Hold Music
      Users can disable or customize the audio that plays when the other party is placed on hold. They can upload an MP3 file or record audio directly in the Zoom web portal.

July 7, 2019

Resolved Issues

  • Minor Bug Fixes

June 24, 2019

Changes to Existing Features

  • Owners of Newly Created Sub Accounts Must Verify Email
    When a parent account creates a new sub account, the new account owner will now need to verify their email address before they login, by clicking on the link provided in their email. If the sub account owner’s email address is part of a managed domain for the parent account, they will not need to verify their email address.

New and Enhanced Features

  • Administrator Features
    • Option to Change Account Owner
      Account admins on Pro accounts can request to be the account owner, which will email the account owner for approval. If the account owner does not accept or reject the request within 72 hours, the admin will automatically become the account owner. This change does not apply to enterprise accounts.
    • View 12 Months of Data in Dashboard
      Account owners and admins can now view up to 12 months of data in Dashboard.
    • Setting to Count In-Room Participants in Dashboard
      Dashboard can now list how many in-room participants are in a Zoom Room. This setting can be enabled an account, location, or room level. This requires the June 2019 release of Zoom Rooms for Mac.
    • Reports and Dashboard Data for SIP-Connected Audio
      Customers utilizing SIP Connected Audio can now view SIP Connected Audio usage through reports and Dashboard.
    • Filter by Scheduling Tracking Fields in Dashboard
      In Dashboard, you can now filter live and past meeting results by scheduling tracking fields.
    • Address Standardization
      The Billing page will now standardize addresses when adding a new address or updating an existing address.
  • User Features
    • Change Date and Time Format
      Users can now select their preferred date format and opt to use the 24-hour time format on their profile page.
    • Anonymous Polling
      When adding a meeting poll on the web, the meeting host can now check an option to make the poll anonymous. The host will not be able to see which users have responded or how they have responded. The meeting poll reports will show “anonymous” for both user name and email address.
  • Web Client Features
    • Recording Audio Prompt in Additional Languages
      The recording audio prompt feature now supports additional languages, based on the participant’s browser settings. The additional languages supported are Brazilian Portuguese, Chinese, French, German, Japanese, and Russian.
  • Developer Features
    • Added Chat message APIs
      • GET /v2/chat/users/{userId}/messages
      • POST /v2/chat/users/me/messages
      • PUT /v2/chat/users/me/messages/{messageId}
      • DELETE /v2/chat/users/me/messages/{messageId}
    • Added Chat channel APIs
      • GET /v2/chat/users/me/channels
      • POST /v2/chat/users/me/channels
      • PATCH /v2/chat/channels/{channelId}
      • GET /v2/chat/channels/{channelId}
      • DELETE /v2/chat/channels/{channelId}
      • GET /v2/chat/channels/{channelId}/members
      • POST /v2/chat/channels/{channelId}/members
      • DELETE /v2/chat/channels/{channelId}/members/{memberId}
      • DELETE /v2/chat/channels/{channelId}/members/me
      • POST /v2/chat/channels/{channelId}/members/me
    • Added Chat contact APIs
      • GET /v2/chat/users/me/contacts
      • GET /v2/chat/users/me/contacts/{contactId}
    • Added Search contacts API
      • GET /v2/contacts
    • Added Change owner API
      • PUT /v2/accounts/{accountId}/owner
    • Added Billing plan usage API
      • GET /v2/accounts/{accountId}/plans/usage
    • Added Role APIs
      • POST /v2/roles
      • GET /v2/roles/{roleId}
      • PATCH /v2/roles/{roleId}
      • DELETE /v2/roles/{roleId}
    • Added new field(“global_dial_in_numbers”) to the request body of Meeting API
      • GET /v2/meetings/{meetingId}
    • Disabled RESTful API for Lite SDK accounts
    • Added new field(“zoom_phone”) to User Settings APIs
      • GET /users/{userId}/settings
      • PATCH /users/{userId}/settings
    • Added new field(“host_pause_stop_recording”, “schedule_for_reminder”) to User Settings APIs
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
    • Added new field(“schedule_for_reminder”) to Account APIs
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
      • GET /v2/accounts/{accountId}/lock_settings
      • PATCH /v2/accounts/{accountId}/lock_settings
    • Added new request parameter(“role_id”) and new parameter value(“status” = “all”) to List Users API
      • GET /v2/users
    • Added new field(“role_name”) in the response body of User Get API
      • GET /v2/users/{userId}
    • Added email as a request parameter in Remove a webinar panelist API.
      • DELETE /v2/webinars/{webinarId}/panelists/{panelistId}
    • Added new field(“status”) in the response body of User APIs
      • GET /v2/users
      • GET /v2/users/{userId}
    • Added email verification to Create sub-accounts API
      • POST /v2/accounts
    • Removed validation on meeting capacity to accommodate default meeting capacity change
      • PATCH /v2/users/{userId}/settings
    • Added new field(“in_room_participants”) in the response body of Retrieve Meeting Participants API and Retrieve Zoom Room API
      • GET /v2/metrics/meetings/{meetingId}/participants
      • GET /v2/metrics/zoomrooms/{zoomroomId}
    • Added new field(“operator_id”) for webhook events
      • account.created
      • account.disassociated
      • account.updated
      • account.settings_updated
      • user.created
      • user.updated
      • user.settings_updated
      • user.disassociated
      • user.deleted
      • user.activated
      • user.deactivated
      • meeting.created
      • meeting.deleted
      • meeting.registration_cancelled
      • meeting.registration_approved
      • meeting.registration_denied
      • meeting.updated
      • webinar.created
      • webinar.deleted
      • webinar.registration_cancelled
      • webinar.registration_approved
      • webinar.registration_denied
      • webinar.updated
    • Added new field(“time_stamp”) for webhook events
      • account.updated
      • user.updated
      • meeting.updated
      • webinar.updated

Resolved Issues

  • Resolves an issue where users with one Pro license were receiving an email stating “You've Used 100% of Your Zoom Host Count” if the email notification setting is enabled
  • Minor Bug Fixes

June 2, 2019

Resolved Issues

  • Minor Bug Fixes

May 19, 2019

Changes to Existing Features

  • Updates to the Web Portal
    The navigation on the left side of the web portal has been updated with expandable menus for easier navigation.
  • Settings to Automatically Start/Stop Zoom Room Meetings
    The setting to Automatically Start/Stop Zoom Room meetings has now been split into two settings, automatically start scheduled Zoom Room meetings and automatically stop schedule Zoom Room meetings.

New and Enhanced Features

  • Administrator Features
    • Assign Admins for Groups
      Admins can now be assigned to groups to manage the members and settings for that group. The group admin can also see if the group they manage is set as the primary group for users within the group. The group admin does not need to be an account admin or have role permissions to edit user groups.
    • Option to Set Primary Group for Users
      Account owners and admins can now set primary groups for a user if the user is part of multiple groups. The user will use that group’s settings as the default settings, but settings locked in other groups will remain locked. Locked settings take precedence over other settings.
    • Group Setting for Disabling or Limiting Chat
      At a group level, account owners and admins can now disable chat entirely, only allow users to chat with others on the same Zoom account, or allow them to chat with others in the same Zoom account and specified domains. This feature requires users to be on the May 2019 release of the Desktop Client or Mobile App.
    • Setting to Display Top Banner in Zoom Room During a Meeting
      Zoom Room admins can now choose to display a banner at the top of their Zoom Room display during a meeting. This banner includes the room name, time, and sharing key.
    • Option to Hide Digital Signage Only Rooms in Contacts List
      Zoom Room admins can now hide Digital Signage Only Rooms from their account’s contact list. This setting is available on the Zoom web portal.
    • Show Additional Zoom Room Details on the Web Portal
      The Zoom Rooms section of the web portal will now show the operating system information for Chrome OS, Windows, and Windows IoT devices, in addition to the Mac, iOS, and Android details that are already displayed.
    • Setting to Mirror Zoom Room Displays
    • Dashboard Details on How a Participant Left a Meeting
      The Meeting Details section, under Past Meetings, will now list how a participant left a meeting, such as a connection error.
      Dashboard Enhancements
    • Set Default Business Hours for Zoom Phone
      Account owners and admins can set default business hours for all users. Users will be able to change their business hours afterwards.
    • Record Custom Greeting Prompts
      Account owners and admins can record custom audio for auto receptionists, call queues, IVRs, and audio while connecting.
    • Disable Greeting Prompts
      Account owners and admins can disable greeting prompts for auto receptionists, call queues, and IVRs.
    • Set the Max Wait Time in Seconds for Zoom Phone
      Account owners and admins can set the max wait time for Zoom Phone call queues in seconds instead of minutes.
    • Change the Zoom Phone Outbound Caller ID for Common Area Phones
      Account owners and admins can change the outbound caller ID for common area phones to be a direct phone number instead of the main company number.
    • Allow All Phone Users to Place Emergency Calls with Zoom Phone
      Account owners and admins can allow phone users without a calling plan or direct phone number to place emergency calls. If there are multiple sites, this can be enabled or disabled for each site. Users will not be able to receive calls from emergency responders.
    • Route Emergency Calls to Internal Response Team
      Account owners and admins can route emergency calls to an internal response team, rather than a Public Safety Access Point (PSAP).
    • Download the Letter of Agency (LOA) for Zoom Phone Number Porting Requests
      Account owners and admins can download a PDF of the LOA after submitting a number porting request in the web portal.
    • Export Unassigned Zoom Phone Numbers
      Account owners and admins can export a CSV file containing unassigned phone numbers.
    • View Settings to Copy from Existing User
      When batch importing users, account owners and admins can view settings that are copied from an existing user.
    • Batch assign Zoom Phone licenses to Zoom Rooms
      Account owners and admins can batch assign Zoom Phone licenses to Zoom Rooms using a CSV file. They can also export a CSV file containing all Zoom Rooms with a Zoom Phone license.
    • Enable or Disable Email Notifications for Phone Numbers
      Account owners and admins can enable or disable email notifications to phone users when they are assigned a direct phone number.
    • Provision Additional Supported Devices for Zoom Phone
      Account owners and admins can provision these additional devices.
      • Polycom: SoundPoint IP 335 / IP 550 / IP 650, Trio 8500 / 8800
      • Yealink: CP960 / T53 / T53W / T54W / T57W / VP59
      • Cisco: 7821 / 7841 and 8841 / 8861 (multi-platform versions)
  • User Features
    • Copy Webinar Emails when Copying Webinar
      Webinar emails will now be copied to the new webinar when creating a webinar from an existing one.
    • Record a Custom Voicemail Greeting for Zoom Phone
      Users can record a custom voicemail greeting directly in the Zoom web portal instead of uploading a supported audio file.
    • View Additional Call History Details for Zoom Phone
      Users can view details for each call history entry including the caller ID of both parties and the client or desk phone used during the call. Forwarded calls are tagged with an icon for easier identification.
    • Opt Out of Call Queues
      Users can opt in or opt out of all call queues they are assigned to.
    • Support for Live Streaming Meetings to Facebook Live
    • Accessibility Enhancements
  • Integration Features
    • Message Archiving with Smarsh
      Zoom chat messages can now be sent to Smarsh for archiving and storage.
    • Support for Additional Currencies with Paypal Integration
      The Paypal integration now supports Australian Dollars, Euros, British Pounds, Japanese Yen, Singapore Dollars, and Swedish krona.
    • Support for Custom Questions with Pardot
  • Developer Features
    • Add Cancel SubAccount Base Plan API
      • PATCH /v2/accounts/{accountId}/plans/base/status
    • Add Cancel SubAccount Additional Plan API
      • PATCH /v2/accounts/{accountId}/plans/addons/status
    • Add Get Sign In/Sign Out Report API
      • GET /v2/report/activities
    • Add Group Settings API
      • GET /v2/groups/{groupId}/settings
      • PATCH /v2/groups/{groupId}/settings
    • Add Group Lock Settings API
      • GET /v2/groups/{groupId}/lock_settings
      • PATCH /v2/groups/{groupId}/lock_settings
    • Add Account Lock Settings API
      • GET /v2/accounts/{accountId}/lock_settings
      • PATCH /v2/accounts/{accountId}/lock_settings
    • Add Zoom Phone APIs
      • Call Information API
        • GET /v2/phone/users/{userId}/calls
        • GET /v2/phone/calls/{callId}
      • Account Level Call Logs API
        • GET /v2/phone/call_logs
      • User Profile Edit API
        • PATCH v2/phone/users/{userId}
      • Phone Numbers Provisioning API
        • POST /v2/phone/users/{userId}/phone_numbers
        • DELETE /v2/phone/users/{userId}/phone_numbers/{phoneNumberId or phoneNumber}
      • Calling Plans Provisioning API
        • POST /v2/phone/users/{userId}/calling_plans
        • DELETE /v2/phone/users/{userId}/calling_plans/{type}
    • Add new fields(“use_pmi_for_scheduled_meetings”, “use_pmi_for_instant_meetings”) to Account/User Setting APIs
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
    • Add new field(“location”) to List Zoom Rooms API response
      • GET /v2/metrics/zoomrooms
    • Add new field(“agenda”) to List Webinars API response
      • GET /v2/users/{userId}/webinars
    • Add new field(“email”) to Retrieve Zoom Meetings Client Feedback Detail API response
      • GET /v2/metrics/client/feedback/{feedbackId}
    • Increase character length for parameter(“email”) from 64 to 128 in User APIs
      • POST /v2/users
      • PUT /v2/users/{userId}/email
    • Add new parameters(“entry_exit_chime","record_play_own_voice”) to Account Settings APIs
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/settings
    • Increase character length for parameter(“country_label”) from 10 to 40 characters in TSP APIs
      • POST /v2/users/{userId}/tsp
      • PATCH /v2/users/{userId}/tsp/{tspId}
    • Add new parameters(“extension_number”, “id” in “phone_numbers”) to Zoom Phone User Profile APIs
      • GET /v2/phone/users/{userId}
    • Add OAUTH authentication support for Zoom Phone APIs /v2/phone/

Resolved Issues

  • Resolved an issue where some past webinars were not showing up under Previous Webinars
  • Resolved an issue where multiple VRC devices were unable to join the same meeting
  • Minor Bug Fixes

April 28, 2019

New and Enhanced Features

  • Web Client Features
    • Consent to Being Recorded Confirmation
      Once enabled through meeting settings, meeting participants will be notified that their meeting is being recorded and will have the option to consent to being recorded or leave the meeting. The recording consent information will be included in the Active Host report.
    • Option to Allow Participants to Rename Themselves
      The meeting host can now allow or prevent participants from renaming themselves during a meeting. By default, participants can change their name.
    • Accessibility Enhancements

Resolved Issues

  • Minor Bug Fixes

April 14, 2019

New and Enhanced Features

  • Web Client Features
    • Support for Webinar Practice Sessions
      Webinar hosts joining from the web client can now utilize the practice session feature and start broadcasting the webinar when they are prepared.
    • Number of Listen-Only Participants on the Webinar Participants List
      The Participants List will now include the number of listen-only participants during a webinar.
    • Accessibility Enhancements

Resolved Issues

  • Minor Bug Fixes

April 7, 2019

New and Enhanced Features

  • Administrator Features
    • Added Role Setting for Editing a User’s Profile Picture or Email Address
      Accounts can now limit the changing of profile pictures and email addresses to a certain role, extending the existing functionality that previously limited it to administrators.
    • Consent to Being Recorded Confirmation
      Once enabled through meeting settings, meeting participants will be notified that their meeting is being recorded and will have the option to consent to being recorded or leave the meeting. The recording consent information will be included in the Active Host report. This setting is only available for cloud recordings and requires meeting participants to be on the April 2019 release of the Desktop Client.
    • Automatically Save Whiteboard
      The host can now automatically save the whiteboard when sharing is stopped. This setting is available at the account, group, and user level. This requires the April 2019 release of the Desktop Client.
    • Assign Admins for Groups
      Admins can now be assigned to groups to manage the members and settings for that group. The group admin does not need to be an account admin or have role permissions to edit user groups. This feature is currently in beta.
    • Improved Zoom Phone and Zoom Rooms Integration
      Account owners and admins can view a list of Zoom Rooms with Zoom Phone licenses, separate from the list of phone users. They can also filter purchased phone numbers so that only numbers assigned to Zoom Rooms are displayed.
    • Improved Process to Purchase Direct Phone Numbers for Zoom Phone
      Account owners and admins can purchase direct phone numbers without selecting the state or province. They can also search available phone numbers using a prefix or vanity.
    • Options for Zoom Phone Voicemail Notifications
      Account owners and admins can enable or disable email notifications for new voicemail messages. If enabled, they can include or exclude the audio file (.mp3) or transcription text.
    • Support for Custom Audio While Connecting with Zoom Phone
      Account owners and admins can upload a custom audio file that plays for inbound callers while the phone is ringing. This can be applied at the account level.
    • Improved Sorting for Zoom Phone Users, Call Queues, and Auto-Receptionists
      Account owners and admins can sort entries when viewing phone users, call queues, and auto-receptionists.
    • Improved Bulk Import for Adding Zoom Phone Users
      Account owners and admins can assign or edit the calling plan when bulk adding or updating phone users using a CSV file.
    • Bulk Remove Calling Plans for Zoom Phone
      Account owners and admin can remove calling plans from multiple phone users at once.
    • Provisioning Supported for Additional Phone Models
      Account owners and admins can provision additional supported phone models.
      Polycom: VVX 101, VVX 300, VVX 301, VVX 311, VVX 400, VVX 410, VVX 411, VVX 501, VVX 600, IP 6000
      Yealink: T23G, T27G, T29G, T40G, T41P, T42G, T46G, T48G, W56P, W60P, CP920
  • User Features
    • Additional Dial-in and Call-out Numbers
      Additional premium and toll-free numbers can now be added as part of an Audio Conferencing Plan.  Additional dial-in numbers have been added for the following countries and regions: Angola, Anguilla, Antigua and Barbuda, Botswana, British Virgin Islands, Cayman Islands, Costa Rica, Estonia, Georgia, Grenada, Indonesia, Kazakhstan, Monaco, Montserrat, Morocco, Russia, Saint Kitts and Nevis, Sri Lanka, Tanzania, Trinidad and Tobago, Turks and Caicos,  Uganda, and Vietnam. Additional callout options have been added for the following countries: Algeria, Angola, Bangladesh, Botswana, Cambodia, El Salvador, Fiji, Ghana, Honduras, Iceland, Jordan, Kuwait, Pakistan, Rwanda, Sri Lanka, and Uzbekistan.
    • Blocked Numbers are Not Displayed in the Zoom Phone Call Log
      If users, account owners, or admins block numbers, they will not appear in call logs.
    • Improved Sorting for Zoom Phone Call Logs, Voicemails, and Recordings
      Users can sort entries when viewing call logs, voicemails, and recordings.
    • CAPTCHA Enhancements for Webinar Registration
  • Developer Features
    • Add Zoom Phone APIs
      • GET /v2/phone/users/{userId}/call_logs
      • GET /v2/phone/users/{userId}/recordings
      • GET /v2/phone/users/{userId}/voice_mails
      • GET /v2/phone/users/{userId}/settings
      • GET /v2/phone/users/{userId}
    • Add Webinar Registrant API
      • GET /v2/webinars/{webinarId}/registrants/{registrantId}
    • Add Past Webinar absentees API
      • GET v2/past_webinars/{webinarUUID}/absentees
    • Add Parameter recurrence to Meeting and Webinar APIs
      • POST /v2/users/{userId}/meetings
      • GET /v2/meetings/{meetingId}
      • POST /v2/users/{userId}/webinars
      • GET /v2/webinars/{webinarId}
    • Added Webhooks for Screen Sharing During a Meeting or Webinar
      • meeting.sharing_started
      • meeting.sharing_ended
      • webinar.sharing_started
      • webinar.sharing_ended
    • Add New Parameters large1000_monthly, large1000_yearly to Billing APIs
      • GET /v2/accounts/{accountId}/plans
      • POST /v2/accounts/{accountId}/plans
      • PUT /v2/accounts/{accountId}/plans/addons
    • Add new parameter login_type to Update User API.
      • PATCH /v2/users/{userId}

Resolved Issues

  • Resolved an issues where some new users were inaccurately showing as “Waiting for Activation”
  • Resolved an issue where Brasilia’s time zone was displaying incorrectly
  • Resolved an issue where users are unable to receive (and answer) calls for Call Queues and Delegated calls on deskphone
  • Minor Bug Fixes

March 17, 2019

Changes to Existing Features

  • User Features
    • Zoom Voice will be rebranded as Zoom Phone

New and Enhanced Features

  • User Features
    • Zoom Phone Maximum Extension Number is 6 digits
      Extension numbers can now be up to 6 digits. If an admin has created multiple sites and enabled site codes, extension numbers can be 2 to 5 digits and site codes can be 1 to 2 digits.

Resolved Issues

  • Minor Bug Fixes

March 10, 2019

New and Enhanced Features

  • Administrator Features
    • Setting to Choose DTMF/RFC2833 Payload Type  for SIP Phone Integrations
      Admins can now enter the DTMF Payload Type on the Zoom web portal. The DTMF Payload Type is 101 by default and the recommended range is 96-127.

Resolved Issues

  • Minor Bug Fixes

February 2, 2019

New and Enhanced Features

  • Web Client Features
    • Accessibility Improvements

Resolved Issues

  • Minor Bug Fixes

January 13, 2019

Changes to Existing Features

  • Setting to Make Zoom Rooms an Alternative Host
    Zoom Rooms can now be made an alternative host, instead of automatically becoming the host by default. This setting is available under account settings. The Zoom Room will become the host if it joins before the host.
  • Virtual Background Automatically Enabled
    Virtual Background will be automatically enabled for all users, unless they belong to an account or group where the virtual background setting is off and locked.
  • Developer Apps and API Key and Secret Moving to Marketplace
    You can now manage your developer apps and find your existing API key and secret in the Zoom Marketplace. Learn more.

New and Enhanced Features

  • Administrator Features
    • Audio Watermark
      If an attendee records the meeting, their personal information can now be embedded in the audio as an inaudible watermark. This option requires enabling "Only signed-in users can join the meeting" or "Only signed-in users with specified domains can join meetings".
    • Group Setting for Auto-Deleting Cloud Recordings
      The length of time after which a cloud recording is deleted can now be set for a group, in addition to set at the account or user level.
    • Viewing and Sorting Zoom Rooms by Type
      Account owners and admins will now have additional filters to sort and view their Zoom Rooms by type, full Zoom Rooms, Scheduling Display, or Digital Signage, when viewing them within the web portal.
    • Improved Presentation of Taxes and Fees on Invoices
      Users will now see a detailed presentation of the taxes assessed on their purchase of Zoom services.  In the tax summary section, users can see each line item that has been taxed, and the amount that has been assessed.
  • User Features
    • Added Setting for Removed Participants to Rejoin
  • Web Client Features
    • Sharing Desktop Screen or App
      Participants who join via the web client can now share their desktop screen or an app. Desktop screen sharing is currently supported on Google Chrome 66 or later, Mozilla Firefox 55 or later, or Microsoft Edge 44 or later. Sharing an app is supported on Google Chrome 66 or later and Microsoft Edge 44 or later.
    • Internet Explorer Remote Control Support
      Users joined in via the web client in Internet Explorer can request and take remote control of a shared screen.
  • Developer Features
    • Add Retrieve/Send IM Messages APIs
      • GET /v2/im/users/{userId}/chat/messages
      • POST /v2/im/users/me/chat/messages
    • Add Retrieve IM user’s contact API
      • GET /v2/im/users/{userId}/contacts/{contactId}
    • Add Meetings Client Feedback Detail API
      • GET /v2/metrics/client/feedback/{feedbackId}
    • Add new parameters(tsp_enabled, parent_account_setting_extended, modify_credential_forbidden, dial_in_number_restricted) to TSP APIs
      • GET /v2/tsp
      • PATCH /v2/tsp
    • Add new parameters(show_international_numbers_link, call_out, call_out_countries) to User/Account Settings API
      • GET /v2/users/{userId}/settings
      • PATCH /v2/users/{userId}/settings
      • GET /v2/accounts/{accountId}/settings
      • PATCH /v2/accounts/{accountId}/setting

Resolved Issues

  • Minor Bug Fixes

December 29, 2018

Changes to Existing Features

  • Option to Mask Participants’ Phone Numbers
    Meeting Hosts can now choose to mask participants’ phone numbers, so that a portion of the phone number will be hidden, eg. 888****666. This can be enabled at the account, group, or individual user level.
  • Improvements for SSO login for Users Associated with a Different Account
    When an existing user tries to login via Single Sign-On(SSO) on a new account, they will now be taken through an automated process to determine which account they should be a member of moving forward.

New and Enhanced Features

  • Option to Export Account Settings
    Account owners and admins can now export account settings and group settings for review as a CSV file. Contact Zoom Support to have this feature enabled.

Resolved Issues

  • Minor Bug Fixes

December 16, 2018

Changes to Existing Features

  • Option to Require Encrypted Assertions for Single Sign-On
    Account owners and admins can now require encrypted assertions for SSO. By default, both encrypted and unencrypted assertions will be accepted. This can be enabled on the SSO page.

New and Enhanced Features

  • Administrator Features
    • Preview All Emails in Branding
      Account owners and admins can now preview all emails available under their Account Branding tab.
    • Account and Group Level Option to Use PMI
      Account owners and admins can now enable an option to use Personal Meeting ID (PMI) when scheduling a meeting or starting an instant meeting. This option is available at the account and group levels and can be locked to require users to enable this setting.
    • Allow Admins to Change Members’ Email Addresses
      Account owners and admins can now change members’ email addresses. They can also enable an option on the Security page to prevent members from changing their own sign-in email addresses.
    • Dashboard Enhancements
      Dashboard will now show trends over time such as top 10 users by meetings and meeting and Zoom Room issues.
    • Multi-factor Authentication
      Multi-factor authentication is now available on the web in beta. Contact Zoom Support to enable this feature.
    • Option to Increase Password Length
      Admins can now increase the minimum password length up to 14 characters.
    • Option to Replicate Branding Across All Sub-accounts
      Parent accounts can now edit their branding and force associated sub-accounts to use the same branding.
    • Alert for Multi-Screen Zoom Room with Unsupported Hardware
  • User Features
    • Add Chapters to a Cloud Recording
      A meeting/webinar host can now add chapters to a cloud recording to create a table of contents and help viewers easily navigate through the recording.
    • Starting a Meeting/Webinar from the Web Improvements
      If a signed-in user attempts to start a meeting from the web within 5 minutes of the start time of a scheduled meeting or webinar, they see a dialog that asks whether they want to join the scheduled meeting or webinar, or start a new meeting.
    • Restrict Number of Webinar Registrants
      Users can now choose to limit the number of registrants for their webinar.
    • Additional Options for First Login
      Users added to an account through user management will now have the option to sign in via SSO, Facebook, Google, or email at first login depending on their account configuration.
    • Improvements to Calendar Event (.ics) files
    • Accessibility Enhancements
  • Web Client Features
    • Improved Join Experience for Meetings with Passwords
      If a user attempts to join a meeting by a join link with the meeting password in the URL and then chooses “join from your browser”, the meeting password will be passed to the web client.
  • Integration Features
    • Canvas Admin Access to Manage Cloud Recordings
  • Developer Features
  • Added Role Management API
    • GET /v2/roles
    • GET /v2/roles/{roleId}/members
    • POST /v2/roles/{roleId}/members
    • DELETE /v2/roles/{roleId}/members/{memberId}
  • Added Zoom Meetings Client Feedback API
    • GET /v2/metrics/client/feedback
  • Added Custom Registration Questions for Meeting, Webinar, and Recording API
    • GET /v2/meetings/{meetingId}/registrants/questions
    • PATCH /v2/meetings/{meetingId}/registrants/questions
    • GET /v2/webinars/{webinarId}/registrants/questions
    • PATCH /v2/webinars/{webinarId}/registrants/questions
    • GET /v2/recordings/{recordingId}/registrants/questions
    • PATCH /v2/recordings/{recordingId}/registrants/questions
  • Added Top 25 Zoom Rooms with Issues API
    • GET /v2/metrics/zoomrooms/issues
    • GET /v2/metrics/issues/zoomrooms
    • GET /v2/metrics/issues/zoomrooms/{zoomroomId}
  • Added Operation Logs API
    • GET /v2/report/operationlogs
  • Added Trusted Domain API
    • GET /v2/accounts/{accountId}/trusted_domains
  • Added Webhooks for Meeting and Webinar Issues
    • meeting.alert
    • webinar.alert
  • Added Webhooks for Recording Events
    • recording.resumed
    • recording.trashed
    • recording.deleted
    • recording.recovered
    • recording.registration_created
    • recording.registration_approved
    • recording.registration_denied
  • Added Parameter for User’s Status
    Added pending, active, inactive to /v2/users/{userId}
  • Added Parameters for Global Dial-In Numbers
    Added phone_country and phone_number to /v2/users/{userId}
  • Added Fields for Zoom Room Health and Issues
    Added issues and health to /v2/metrics/zoomrooms
  • Added Status Field for Meetings
    Added waiting, started, finished to /v2/meetings/{meetingId}
  • Added Parameters for Global Dial-in Numbers and Registration Email Options
    Added global_dial_in_countries, registrants_confirmation_email, email_contact added to
    • GET v2/meetings/{meetingId}
    • PATCH  /v2/meetings/{meetingId}
    • GET /v2/webinars/{webinarId}
    • PATCH /v2/webinars/{webinarId}
  • Added optional query parameter for a single occurence to Meeting and Webinar APIs
    Added {occurrence_id} to
    • GET v2/meetings/{meetingId}
    • PATCH  /v2/meetings/{meetingId}
    • GET /v2/webinars/{webinarId}
    • PATCH /v2/webinars/{webinarId}
  • Removed Parameter Values from Billing APIs
    Removed large200_monthly, large200_yearly, large300_monthly, large300_yearly from
    • POST /v1/account/plan/subscribe
    • POST /v1/account/plan/add
    • POST /v1/account/plan/update
    • POST /v2/accounts/{accountId}/plans
    • POST /v2/accounts/{accountId}/addons
    • PUT /v2/accounts/{accountId}/addons
  • Support imchat:read scope in GET /v2/im/chat/sessions and GET /v2/im/chat/sessions/{sessionId} APIs
  • Add TIMELINE files to Recording APIs
    • GET /v2/users/{userId}/recordings
    • GET /v2/meetings/{meetingId}/recordings
  • Add new field(jid) to GET /v2/users/{userId} API
  • Check locks on account level when returning/fetching use_pmi for Meeting APIs
    • GET v2/users/{userId}/meetings
    • POST v2/users/{userId}/meetings
    • PATCH v2/users/{userId}/meetings
  • Add trust domains validation for autoCreate User API
    • POST /v2/users

Resolved Issues

  • Resolves an issue where the audio transcript was not displaying the speaker’s name
  • Minor Bug Fixes

November 10, 2018 

Changes to Existing Features

  • Updated Default Invitation Email Template
    The default invitation email for scheduled meetings has been simplified to provide a better visual interface. This will not affect invitation templates that have been customized.
  • Webinar Email Language
    Webinar emails will now default to the language selected in the host’s profile. Alternatively, webinar hosts can now select the language or choose the previous logic where the language is selected based on the registrant’s browser language. Supported languages are English, Chinese (Simplified and Traditional), French, German, Japanese, Portuguese, Russian, and Spanish.
  • Send Email Notifications for Personal Meeting ID
    Users will now receive email notifications when a user joins their personal meeting ID before the host, if the Email Notification setting “When attendees join meeting before host” is enabled under Meeting Settings, Group Settings, or Account Settings.

New and Enhanced Features

  • User Features
    • PayPal and Webinar Integration
      Webinar hosts can now require registrants to pay for their webinar registration through PayPal. Upon registering for your webinar, attendees will be taken to PayPal to complete a payment. Once completing the payment, they will receive the webinar join information. Learn more about the Paypal and Webinar Integration.
    • Host key support for 6-10 digits
      A host key can now be 6-10 digits long.
    • Improved dial-in number selection
      When signing up for a Zoom account or scheduling a meeting through the Zoom client, the dial-in numbers will now be selected based on the user’s geo-location.
    • Added source name to webinar attendee report
      Webinar attendee reports will now include the source name that indicates which URL an attendee used to register for the webinar.
    • Post-webinar survey
      Webinar hosts can automatically redirect their attendees to a URL for a post webinar survey at the end of a webinar. This can be configured on the Branding tab of the webinar.
    • Convert Meeting to Webinar
      Users with a webinar license can now convert a scheduled meeting to a webinar.
    • Set playback range for audio-only cloud recordings
      Hosts can now set a playback range for an audio-only cloud recording when sharing their meeting or webinar audio recording.
    • Ability to set playback speed for recordings
      Users can now set a playback speed of 1.0X, 1.5X, or 2.0X when viewing a cloud recording.
  • Administrator Features
    • Control Login Methods
      Account owners and admins now have the ability to restrict user login methods for their account from the Security page. Admins can now restrict the ability to login to their Zoom account with Facebook, Google, SSO, or work email. Accounts with managed domain can specify which managed domains should be automatically redirected to SSO or Google at sign-in.
    • Group Level Control for Premium Audio numbers and Personal Audio Conference
      Account owners and admins can now set specific dial in number and Personal Audio Conference privileges based on user groups. This will allow admins to allow certain groups to use toll-free, premium numbers, or Personal Audio Conference while restricting other groups from those features.
    • Single Sign-on Improvements
      • Enable SSO Pre-provisioning
        Account owners and admins can enable SSO pre-provisioning to add new users via REST API or CSV file, instead of just-in-time provisioning. Learn more about SSO Pre-provisioning.
      • Sync Display Names and Profile Pictures with SSO
        Account owners and admins can now configure SSO SAML Response mapping to sync account users’ display names from the directory. Account owners and admins can also provide a URL for users’ profile pictures. Learn more about Basic SAML mapping.
    • Control Zoom Contacts for Users
      Account owners and admins now have more control over contacts on their Zoom account. Admins can remove the ability to add external contacts and also specify from which domains a contact can be added.
    • Dashboard improvements
      Admins can now filter issues, search by meeting topic, and view meeting reconnections on the meeting Dashboard. For Zoom Rooms, they can also view a breakdown of Zoom meeting minutes and direct share minutes.
    • Update users via CSV
      Admins can now upload a CSV file to User Management to update existing users. This feature is currently only available for the English version of the website.
    • Brand Webinar Cancellation Emails
      Account owners and admins now have the ability to customize the branding and content of cancellation emails for Webinars.
    • View and Search Upcoming Events
      Account owners and admins now have the ability to view and search upcoming meetings and webinars scheduled on their account.
    • Customize Call Out Behavior
      Account owners and admins can now configure the behavior of the call out feature to ensure the intended individual answers. They can choose Always to always require users to press 1 to join the meeting, Never to never require users to press 1, or Auto which allows Zoom to detect if it is necessary.
    • Improvements for Adding a Zoom Room as a Webinar Panelist
      If a Zoom Room is added as a webinar panelist, the webinar will now be booked on the room’s calendar, show up on the Zoom Room Controller and the Zoom Room will be able to join with one click.
    • Skype for Business Self-Service
      Account owners and admins can now enable Skype for Business interoperability in Account Settings. Learn more about Zoom and Skype for Business.
    • Improved Group and IM management interface for adding, updating or removing groups
  • Web Client Features
    • Question and Answer Support for Webinar
      Users joined in via the Zoom Web Client can now ask questions and view answers during a webinar.
    • Remote Control Support
      Users joined in via the web client can request and take remote control of a shared screen.
  • Developer Features
    • Added Retrieve Cloud Meeting Recording Usage API
      • GET /v2/report/cloud_recording
    • Added Enable TSP Audio on sub account admin’s setting API
      • PATCH /v2/tsp
    • Added a new parameter in TSP APIs as an optional field for dial_in_numbers
      Added country_label to:
      • POST /v2/users/{userId}/tsp
      • PATCH /v2/users/{userId}/tsp/{tspId}
      • GET /v2/users/{userId}/tsp
      • GET /v2/users/{userId}/tsp/{tspId}
    • Added a new field for TSP dial-in number API
      • enable to GET /v2/tsp
    • Added a new field to Accounts API
      • vanity_url to GET /v2/accounts/{accountId}
    • Get the past meeting instances API
      • GET /v2/past_meeting/{meetingId}/instances
    • Added support for downloading cloud recordings
      Cloud recordings can be downloaded via API while still restricting the ability for users to download from the playback page.
    • Added support for on-demand webinar
      • Added field  on_demand to /v2/users/{userId}/webinars and /v2/webinars/{webinarId}
    • Added support for enabling webinar and meeting polls
      • GET /v2/webinars/{webinarId}/polls
      • GET /v2/webinars/{webinarId}/polls/{pollId}
      • POST /v2/webinars/{webinarId}/polls
      • PUT /v2/webinars/{webinarId}/polls/{pollId}
      • DELETE /v2/webinars/{webinarId}/polls/{pollId}
      • GET /v2/meetings/{meetingId}/polls
      • GET /v2/meetings/{meetingId}/polls/{pollId}
      • POST /v2/meetings/{meetingId}/polls
      • PUT /v2/meetings/{meetingId}/polls/{pollId}
      • DELETE /v2/meetings/{meetingId}/polls/{pollId}
    • Added new parameters to webinar API
      Added settings.on_demand and tracking_fields to
      • POST /v2/users/{userId}/webinars
      • PATCH /v2/webinars/{webinarId}
      • GET /v2/webinars/{webinarId}
    • Added support for configuring cloud recording settings
      • PATCH /v2/meetings/{meetingId}/recordings/settings
      • GET /v2/meetings/{meetingId}/recordings/settings
      • POST /v2/meetings/{meetingId}/recordings/registrants
      • PUT /v2/meetings/{meetingId}/recordings/registrants/status
      • GET /v2/meetings/{meetingId}/recordings/registrants
    • Add a new parameter to meeting APIs
      Added schedule_for to
      • POST /v2/users/{userId}/meetings
      • PATCH /v2/meetings/{meetingId}
    • Support adding webinar/large_meeting for pending users
      • PATCH /v2/users/{userId}/settings
    • Add new response field to recording APIs
      Added value(recording_type=“shared_screen_with_speaker_view(CC)”/“shared_screen_with_speaker_view”/“shared_screen_with_gallery_view”/“shared_screen”/“audio_only”/“audio_transcript”/“chat_file”) to
      • GET /v2/users/{userId}/recordings
      • GET /v2/meetings/{meetingId}/recordings
    • Added audit logs for recording APIs
      • DELETE /v2/meetings/{meetingId}/recordings (action:trash/delete)
    • Added new parameters to Meeting APIs
      Added Setting.close_registration,  settings.waiting_room, and tracking_fields to
      • /v2/users/{userId}/meetings
      • /v2/meetings/{meetingId}
      • /v2/meetings/{meetingId}
    • Added new parameter for User API
      • Added (“language”) to “PATCH /v2/users/{userId}” API
    • Added new webhooks for Meetings
      • meeting.started - The meeting has started
      • meeting.ended - The meeting has ended.
      • meeting.participant_jbh_joined - Attendee has joined a meeting before the host.
      • meeting.participant_jbh_waiting - Attendee is waiting for host to join the meeting
      • meeting.participant_joined - Participant has joined the meeting
      • meeting.participant_left - Participant has leaved the meeting
      • meeting.created - The meeting has been created
      • meeting.updated - The meeting has been updated
      • meeting.deleted - The meeting has been deleted
      • meeting.registration_created - Attendee has registered for a meeting
      • meeting.registration_cancelled - Attendee has cancelled the meeting
      • meeting.registration_approved - Attendee has been approved for this meeting
      • meeting.registration_denied - Attendee has been denied for this meeting
    • Added new webhooks for Webinar
      • webinar.started - The webinar has started
      • webinar.ended - The webinar has ended.
      • webinar.participant_joined - Participant has joined the webinar
      • webinar.participant_left - Participant has leaved the webinar
      • webinar.created - The webinar has been created
      • webinar.updated - The webinar has been updated
      • webinar.deleted - The webinar has been deleted
      • webinar.registration_created - Attendee has registered for a webinar
      • webinar.registration_cancelled - Attendee has cancelled the webinar
      • webinar.registration_approved - Attendee has been approved for this webinar
      • webinar.registration_denied - Attendee has been denied for this webinar
    • Added new webhook for Recording
      • recording.completed - All the Cloud Recordings have completed processing and are available.
      • recording.transcript_completed - Recording transcript files have completed processing and are available.
      • recording.started - Recording has been started
      • recording.stopped - Recording has been stopped
      • recording.paused - Recording has been paused
    • Added new webhooks for Users
      • user.updated - Current user profile info has been updated
      • user.settings_updated - Current user settings has been updated
      • user.created - User has been created
      • user.disassociated - User has been disassociated
      • user.deleted - User has been deleted
      • user.activated - User has been activated
      • user.deactivated - User has been deactivated
      • user.updated - User profile info has been updated
      • user.settings_updated - User settings has been updated
    • Added new webhooks for Accounts and Sub Accounts
      • account.created - Sub-account has been created
      • account.disassociated - Sub-account has been disassociated
      • account.updated - Current-account/Sub-account profile info has been updated
      • account.settings_updated - Current-account/Sub-account settings info has been updated
    • Added new webhook for Zoom Room Alerts
      • zoomroom.alarmed - Zoom Room has been alarmed

Resolved Issues

  • Fixed an issue where the Zoom Room status was displaying incorrectly for some rooms
  • Fixed an issue where some users were unable to login to the Zoom client via SSO
  • Fixed an issue where some data did not sync between Eloqua and Zoom
  • Accessibility Improvements for the Zoom Website
  • Minor Bug Fixes

September 21, 2018

Resolved Issues

  • Improved Join Experience for Safari 12
  • Minor Bug Fixes

September 19, 2018

Resolved Issues

  • Some Users Unable to Login via SSO
  • Minor Bug Fixes

September 16, 2018 

Changes to Existing Features

  • Administrator Features
    • Set Web and Client Inactivity Time
      Account owners and admins can now set a specific time period after which inactive users will need to login on the web and Zoom Client again. Inactivity time for the Zoom Client was previously configured under IM Management and has moved to the Security section of the Zoom web portal.
  • Integration Features
    • Meeting Settings Used for Meetings Started in Slack
      Meetings started in Slack will now default to the settings selected on the host’s My Meeting Settings page.
  • Developer Features
    • Default Meeting Settings to Use Host’s My Meeting Settings
      Creating meetings through /v2/users/{userId}/meetings will now default to the settings selected on the host’s My Meeting Settings page.

New and Enhanced Features

  • Administrator Features
    • Dashboard Enhancements
      Account owners and admins can now view additional information about their Zoom Rooms via Dashboard. This will allow admins to see active rooms and overall Zoom Room usage. They can also download a report with full details. Dashboard will also show which Zoom Rooms for Mac have not been updated to the 64-bit platform.  
    • Digital Signage Enhancements
      Account owners and admins now have additional control of the Digital Signage schedule and video playback. Digital Signage also now supports higher resolution files and larger file sizes. This requires the September 2018 Zoom Rooms release for Mac and PC.
    • Reboot Zoom Rooms computers from the Web Portal
      Account owners and admins can now reboot Mac and PC Zoom Rooms computers from the web portal. This requires the September 2018 Zoom Rooms release for Mac and PC.
    • Set Zoom Rooms Computer System Password on the Web
      Account owners and admins can now set the PC system password on the web portal so that the computer will be able to reboot after the weekly restart and launch the Zoom Room. This requires the September 2018 Zoom Rooms release for PC.
    • Multiple Content Sharing within a Zoom Room
      Multiple screens can now be shared in a Zoom Room simultaneously via share.zoom.us. This needs to be enabled by an account owner or admin and requires the September 2018 Zoom Rooms release for Mac and PC.
    • Account owners can now change account admin passwords
  • User Features
    • Cloud Recording playback enhancements
  • Integration Features
    • Option for Canvas to notify students when cloud recording is ready
  • Developer Features
    • Added support for enabling “Use this ID for Instant Meetings”
      Added field use_pmi to PATCH /v2/users/{userId} 
      GET /v2/users/{userId}
    • Added new response fields
      • tracking_fields to /v2/report/meetings/{meetingId} and /v2/report/webinars/{webinarId}
      • (call_in_number,country_name,meeting_type) to v2/report/telephone and /v1/report/getaudioreport
    • Added support for provisioning live streaming
      PATCH
      v2/users/{userId}/settings
      PATCH /v2/meetings/{meetingId}/livestream
      PATCH /v2/meetings/{meetingId}/livestream/status
    • Added support for removing meeting password
      If the field password is set to “”, the password will be removed
      PATCH /v2/meetings/{meetingId}
      PATCH /v2/webinars/{webinarId}
    • Added support for updating user email
      PUT /v2/users/{userId}/email

Resolved issues

  • Resolved an issue where users were able to select but not enable an option to display toll-free numbers for their meetings, even though the functionality had been disabled by their account owner or admin
  • Minor bug fixes

August 29, 2018

Resolved Issues

  • Minor bug fixes

August 25, 2018

Resolved Issues

  • Minor bug fixes

August 18, 2018 

New and Enhanced Features

  • Administrator Features
    • Unlimited US & Canada Premium Audio Licenses
      Business, Enterprise, and Education accounts can now purchase user licenses for unlimited toll-free and call me audio in the United States and Canada. This add-on must be purchased for all paid users on the account.
    • Large Meeting 1000 Licenses
      Zoom users can now purchase a Large Meeting 1000 license and assign to a Pro user on their account. This allows up to 1000 participants to join the meeting and share audio and video.
    • Support for OAuth authentication with Office 365
      When setting up calendar integration for an individual or Zoom Rooms, users now have the option of connecting their Office 365 account via OAuth. This requires the August 2018 release for PC, Mac, iOS, or Android or the September 2018 version for Zoom Rooms.
    • Support for Account Impersonation with Office 365 and Exchange
      When setting up calendar integration for Zoom Rooms, administrators now have the additional option of account impersonation when authenticating to Exchange or Office 365. This requires the September 2018 release for Zoom Rooms.
  • User Features
    • Improvements to the Cloud Recording playback page
  • Web Client Features
    • Send Video and Receive Video Streams
      Users joined via the Zoom web client can now send video. This is supported in the latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, and Opera.
    • Ability to Switch Microphone
    • Ability to Switch Camera
  • Integration Features
    • SHA-256 Support for Single Sign-On
    • Display Telephone Join Information when scheduling in Salesforce Lightning
  • Developer Features

Resolved issues

  • Logout Error for some customers using Single Sign-On with ADFS
  • Some Meetings Not Properly Transcribed
  • Minor bug fixes

July 18, 2018

Resolved Issues

  • Minor bug fixes

July 15, 2018

Changes to Existing Features

  • Enhanced Password Requirements
    New passwords will have additional requirements including a minimum of 8 characters, at least one uppercase and one lowercase letter, and at least one number.

New and Enhanced Features

  • Reporting Features
    • Delete Meeting/Webinar Participant Information
      You can now delete personal information about a meeting/webinar participant including name, email address, registration information, and IP address from your account and reports for data privacy compliance.
  • Integration Features
    • Set User Type with Blackboard LTI Auto-Provisioning
      When enabling auto-provisioning for Blackboard, admins can choose if they want auto-provisioned users to be added as Pro or Corp users.
  • Developer Features
    • Disable REST API for Account
      Account owners and admins can now disable the Zoom REST API for their account.
    • Improved API
      • New Personal Link API:
        • GET /v2/users/vanity_name
      • New Live Streaming API
        • PATCH /v2/meetings/{meetingId}/livestream
        • PUT /v2/meetings/{meetingUUID}/livestream/status
      • Added new parameters
        • (personal_meeting_url) to /v2/users/{userId}

Resolved Issues

  • Minor bug fixes

June 17, 2018

Changes to Existing Features

  • Share Dual Camera Setting Removed
    The Share Dual Camera setting has been removed from Meeting, Group, and Account Settings on the web. This setting will automatically show in the Advanced Screen Sharing tab of the Zoom desktop client if a second camera is detected.

New and Enhanced features

  • Administrator features
    • One-time Payment Portal
      Zoom invoices can now be paid through a one-time payment portal even if the user does not have a Zoom login. They will need information from the Zoom invoice to complete this transaction.
    • Zoom Rooms Scheduling Display background image customization
      Administrators can upload an image to use as the background of a scheduling display for Zoom Rooms.
    • Hide Zoom Rooms in Contacts List
      You can hide specific Zoom Rooms from the contact list so they cannot be called by users or other Zoom Rooms.
    • Use Alternative Content Delivery Network
      For accounts who are unable to access AWS Cloudfront, they can now enable an option to use an alternative content delivery network (CDN) on their Account Settings page.
    • Disable Saving Closed Captions
      Account owners and admins can now disable the ability for meeting and webinar participants to save closed captions. This can be enabled on the Account Settings page under Closed Captions.
    • On-Premise Cloud Recording Notification
      Account owners and admins can choose if On Premise Zoom Rooms prompt users to enter their email address when they start cloud recording.
    • Reporting and Dashboard Enhancements
      • Dashboard lists participants’ client version and provides a breakdown of joined audio type: computer audio, toll, toll-free, and call out
      • Search in Dashboard for up to 12 months on previous meetings and webinars
      • Access to Daily & Active Host reports up to the last 12 months
      • Show total unique participants in Webinar Attendee report
  • User features
    • Cloud Recording Playback in Side by Side Mode
      Cloud recordings can now be played back in Side by Side mode on the web. This allows for interactive viewing, where you can adjust the video and shared screen size dynamically. Side by side cloud recording playback requires enabling the recording of individual Screen Sharing and Active Speaker and/or Gallery View files.
    • Cloud Recording Enhancements
      • Continuous playback for multiple clips from the same webinar or meeting
      • Easier browsing and playback 
    • Webinar Question and Answer Improvements
      The meeting host can now enable additional Q&A functionality to allow attendees to upvote questions and/or allow any participant to answer Q&A items.
    • Audio Test
      Accessing zoom.us/test will now open up the Zoom desktop client with the audio test wizard to check audio settings. This requires the June 2018 Zoom desktop client.
    • Customize Social Media Description for Webinars
      For webinars with registration enabled, you can now customize the text that appears when your webinar registration page is shared on social media.
    • Improvements to Meeting Join experience
    • Accessibility Enhancements
  • Web Client Features
    • Additional Meeting Features
      Users joined by web client can now view and send in-meeting chat messages, view closed captioning if available, and submit end of meeting feedback.
    • Non-verbal feedback
      During a presentation, participants can provide non-verbal feedback without interrupting the flow of the presentation. Participants have the ability to raise their hand, signal yes or no, indicate to go faster or slower, and use emojis. The host has the ability clear all non-verbal feedback indicators at any time.
    • Support for Portrait and Landscape mode in iPhone
  • Integration Features
    • Enhanced Schedule/Edit a Meeting interface on LTI
      Canvas, D2L, Blackboard and Sakai Enhanced LTIs now support scheduling recurring meetings and scheduling with tracking fields and alternative hosts.
    • Message Archiving with Global Relay
      Zoom chat messages can now be sent to Global Relay for archiving and storage.
    • Set User Type with Canvas LTI Auto-Provisioning
      When enabling auto-provisioning for Canvas, admins can choose if they want auto-provisioned users to be added as Pro or Corp users.
  • Developer Features
    • New IM Chat History API
      • GET /v2/im/chat/sessions
      • GET /v2/im/chat/sessions/{sessionId}
    • New Get Meeting History API
      • GET /v2/past_meetings/{meetingUUID}
      • GET /v2/past_meetings/{meetingUUID}/participants
    • New Ended Webinar occurrences API
      • GET /v2/webinars/{webinarId}/instances
    • New Authorized schedulers API
      • GET /v2/users/{userId}/schedulers
      • DELETE /v2/users/{userId}/schedulers
      • DELETE /v2/users/{userId}/schedulers/{schedulerId}
    • New Webhook Events
      • New Recording audio transcript completed event - recording_transcript_completed
      • New Meeting/Webinar registered event - meeting_registered
    • Added support for unanswered questions in the following APIs
      • POST v1/webinar/questions
      • GET v2/report/webinar/{webinarId}/qa
    • Added support for transfer cloud recordings/scheduled meetings via API
      • DELETE /v2/users/{userId}
    • Added new field (group_ids,im_group_ids) to Get v2/users/{userId} and GET v2/users APIs
    • Added support for CC and Transcript file in Recording APIs
      • POST /v1/recording/list
      • POST /v1/recording/get
      • GET /v2/users/{userId}/recordings
      • GET /v2/meetings/{meetingId}/recordings
    • Extended the expiry time of start_url to 90 days in Meeting/Webinar Create/Get API
    • Added new parameters
      • (microphone, speaker, camera, data_center, connection_type) to /v2/metrics/meetings/{meetingId}/participants API
      • (device="Windows + Phone") to /v2/metrics/meetings/{meetingId}/participants API
      • (host_key) to /v2/users/{userId} API
      • (calender_name) to /v2/metrics/zoomrooms API
    • Removed parameter (share_dual_camera) in /v2/users/{userId}/settings API

Resolved issues

  • Minor bug fixes

May 27, 2018

Changes to Existing Features

  • Account Specific Personal Link
    Personal Links are now specific to individual accounts. This opens up additional options for personal links, as they do not need to be unique to all users across Zoom. Users need to be signed in to join a meeting via personal link.

Resolved Issues

  • Minor Bug Fixes

May 12, 2018

New and Enhanced Features

  • User Features
    • Facebook Workplace Chat Extension
      The Zoom bot can now be used as a chat extension in an existing chat on Facebook Workplace.
    • Additional Toll-free and Premium Dial-in Numbers
      A toll-free number for Nigeria, an additional toll-free number for Saudi Arabia, and a premium number for Tunisia are now available for accounts with Premium Audio Conferencing.
    • Enhanced Meeting Password Security
    • Dashboard Enhancements

Resolved Issues

  • Exporting a CSV file of user data would fail for large accounts
  • Users in Russia could not access CAPTCHA for registration pages
  • Minor bug fixes

April 21, 2018

New and Enhanced Features

  • Minor Dashboard improvements

Resolved issues

Minor bug fixes

April 14, 2018

New and Enhanced Features

  • File transfer and screen capture for IM are now two separate settings that can be enabled or disabled on an account level, independent of one another.

Resolved issues

  • Minor bug fixes

April 1, 2018

Changes to Existing Features

  • End to End Encryption and File transfer
    File transfer can now be enabled while the End-to-End Encryption setting is enabled. If End to End Encryption was enabled on the account before April 1, 2018, file transfer will be off and locked at the account level. It must be unlocked before users can enable this feature. Users will need the Zoom desktop client version 4.1.4 or later to receive files while End to End encryption is enabled.
  • Attendees promoted during recurring webinar
    Individuals prompted to panelists within a webinar will not automatically become panelists in the next session of the webinar, if it is a recurring webinar.

New and Enhanced Features

  • Administrator Features
    • Dashboard improvements
      • Additional statistics on audio, video and screen share usage
      • View the year-to-date meeting minutes and number of unique users/participants
      • Ability to export Zoom meeting client and Zoom Room satisfaction report on Dashboard
    • User Profile Management
      The option for account admins to control whether or not users can change their own profile pictures and names are now two separate settings.
    • Recording Management
      • Account admin control over whether or not host can delete cloud recordings. The setting can be managed at account, group and user level
      • The option for whether or not cloud recordings can be shared outside of a Zoom account can now be set at an account, group, user or recording level.
      • If automatic cloud recording is enabled and locked at an account or group level, an account admin or owner can prevent meeting hosts from stopping the recording. This requires meeting hosts to be on Zoom desktop client version 4.1.4 or later.
      • Multiple audio notifications of recording
        Users connected over VoIP or by telephone can now be notified by audio notification when a meeting is being recorded, in addition to the on screen notification. They will be notified each time recording is started or resumed after being paused. This can be controlled at an account, group, or user level. Users joined by telephone will be audibly notified once that the meeting is being recorded, even if this setting is disabled.
    • Account Level Webinar Theme
      The account owner or admin can set the theme colors at an account level for all new webinars scheduled. The theme set in the webinar settings will not apply to existing webinars.
    • Message history storage on local device
      Choose how long to store message history locally on desktop and mobile devices. This is enabled by the account owner or admin. The minimum amount of time that local messages can be stored for is 24 hours.
    • Low host licenses notification
      Admins can choose the recipient of the email notification sent when host licenses are running low. They can also specify when the email is sent based on the percentage of licenses left.
    • Zoom Room creation improvements
      Admins can quickly create Zoom Rooms based on the list of calendars returned from their calendar system.
    • Calendar Integration with Google, Office 365, and Exchange
      Zoom meetings and webinars that are on the user’s calendar can be reflected on the Zoom client with a join button and host information, providing an easy way to join the meeting. If a meeting join link is not detected, the meeting will not display. This can be enabled or disabled and locked at the account or group level. Users will need to configure it with their own calendar under My Meeting Settings. This requires users to be on Zoom desktop client version 4.1.4 or later.
  • User Features
    • My Webinars list displays the time in user and scheduled time zone
      The My Webinars list displays the time of the webinar in the preferred time zone of the user and the time zone selected when the webinar was scheduled, if a different time zone than the user’s default is selected.
    • Shortened international dial-in numbers URL
      The international dial-in numbers link will now be shortened for ease of use.
    • Waiting Room Enhancements
      • Waiting room can now be enabled on a per-meeting basis and for PMIs only.
      • Customization: A logo can be added and the description can be modified for the waiting room. It can be set at a user, group, or account level.
    • On Demand Cloud Recordings
      Cloud recordings can be made On Demand and require viewers to register before receiving access.
    • On Demand Webinars
      Webinars can be configured to be On Demand so that the live recording of the event is available for playback for those who register or visit the webinar after it has ended. Registration and automatic cloud recording must be enabled for the webinar. Host will receive registration information for both live attendees and others who register to watch it later.
    • Registration Questions with Multiple Answers
      Webinar registration now allows for questions which can have multiple answers selected. This is also reflected in the reporting.
    • Improved Webinar registration notification emails
      If notifications are enabled for the host to receive an email when someone registers, the email notification will now include a short link to the webinar details in the Zoom web portal.
  • Integration Features
    • SSO User and IM Group Creation and Mapping
      SAML auto-mapping allows Zoom to create an IM and/or user group with the SAML attribute provided by the IdP and map users to that group automatically.
    • Enhanced LTI Sakai Integration
      Admins can integrate Sakai LMS with Zoom to allow instructors to schedule and manage multiple meetings from Sakai. Students can also navigate to Sakai classes at any time to join meetings. If a meeting is recorded automatically to the Zoom cloud, the link can be posted to the course after the meeting has ended.
    • Enhanced LTI Blackboard Integration
      Admins can integrate Blackboard LMS with Zoom to allow instructors to schedule and manage multiple meetings from Blackboard. Students can also navigate to Blackboard classes at any time to join meetings. If a meeting is recorded automatically to the Zoom cloud, the link can be posted to the course after the meeting has ended.
    • Ability to integrate into multiple instances of any LMS system
    • G Suite add-on
      The G Suite add-on for Gmail allows users to start an instant meeting or schedule a meeting with others in an email thread. It can be enabled by G Suite admins for an account.
    • Option to delete Kaltura integration fields
      The Integration page now includes the option to clear the Kaltura settings.
  • Developer Features
    • New APIs for H.323 devices
      The following APIs have been added to allow H.323 device information to be updated.
      • List all H.323 devices in directory - /v2/H323/devices
      • Add an H.323 device - /v2/H323/devices
      • Update an H.323 device -/v2/H323/devices/{deviceId}
      • Delete an H.323 device - /v2/H323/devices/{deviceId}
    • New API for PAC user information
      The following API call has been added to retrieve PAC details, including Conference ID, Participant Password, and Listen-Only Password.
      • GET /v2/users/{userId}/pac
    • New API for retrieving meeting poll reports
      The following API call has been added to retrieve a poll report after the meeting has ended.
      • /v2/report/meetings/{meetingId}/polls
    • Parameter added to get recording API
      The recording_type parameter has been added to the get recording API to distinguish between gallery view and active speaker cloud recordings.
    • Parameter added to list meeting API
      The type=upcoming parameter has been added to the list meeting API to differentiate between upcoming and previous meetings.

Resolved Issues

  • Improved syncing of message history across all platforms
  • Minor bug fixes

March 3, 2018

Resolved issues

  • Minor bug fixes

February 23, 2018

Resolved issues

  • Minor bug fixes

February 3, 2018

New and enhanced features

Improvements

Developer features
See https://developer.zoom.us/ for details

  • Retrieve PSTN Password through the Get Meeting Info API call.

Resolved issues

  • Minor bug fixes

January 13, 2018

Changes to existing features

  • Personal Meeting ID available for Slack, Teams, and Workplace integrations
    The Slack, Microsoft Teams, and Workplace by Facebook integrations uses the PMI meeting ID, if Use this ID for instant meetings is configured on your Profile page.
  • Default Zoom visibility on Canvas LTI courses
    The Canvas LTI Config XML file has been changed so that Zoom is no longer visible for all courses by default.
  • Zapier integration uses settings from My Meeting Settings page
    Meetings created in Zapier use the following settings from the My Meeting Settings page:
    • Host video
    • Participants video
    • Audio Type
    • Join before host

New and enhanced features

Administrator features

  • Manage Zoom Rooms Digital Signage content
    A Zoom Rooms administrator who has edit permission for Digital Signage can add a list of images and URLs that display on a rotating basis on the Zoom Rooms screen. They can turn this feature on or off, as well as establish the length of time each one displays, and can specify how long before and after scheduled meetings the digital signage display ends and then begins again. This is configured on the Zoom Rooms page, and is available, as a beta feature, for Zoom Rooms that are upgraded to the upcoming version of the software.
  • Configure standalone mode for Zoom Rooms Scheduling Display
    You can configure a Scheduling Display for a conference room that does not include any additional Zoom Rooms components. Choose Scheduling Display Only when you add a Zoom Room. This feature is available, as a beta feature, for iPads in which the Zoom Rooms software has been upgraded to the upcoming version.
  • Automatically test system audio
    Enable the Audio Device Daily Auto Testing to proactively run a brief test of the audio in the Zoom room each day. This feature is available in rooms in which both the Zoom Rooms for Mac software and the Zoom Rooms for iPad software are upgraded to the upcoming version.
  • LED enclosure integration
    You can see the status of a Zoom Room on a supported LED enclosure for your iPad Scheduling Display. If the LED Enclosure Integration setting is enabled on the Schedule Display tab of the Edit Room dialog on the Zoom web portal, the iPad emits a tone that changes the color of that enclosure. This feature is available for iPads in which the Zoom Rooms software has been upgraded to the upcoming version.
  • Option for using passcode to exit a Zoom room
    The Require Code to Exit setting lets you specify whether users need to enter a code in order to exit Zoom Rooms so you can switch to another application on the iPad or the room computer.
  • Generate an activation code  when adding a Zoom Room
    As part of the simplified installation process for Zoom Rooms, each time you add a room, an activation code is generated. You can also generate an activation code for an existing room on the Zoom Rooms page of the web portal. Enter this activation code on the Zoom Room controller to register the device without the need to sign in with administrator credentials. The activation code  is included in the table of room information for each page in the Location Directory. The App Lock Code no longer appears in that table.
  • Prevent individuals from stopping automatic recording
    The Host can pause/stop the auto recording in the cloud setting on the Recordings tab of the Settings pages specifies whether hosts have the ability to stop or pause the automatic recording that begins when the meeting or webinar begins. If automatic recording is enabled and you disable this setting, the host will not be able to stop or pause recording during the meeting or webinar. Note that this setting will be valid for users who upgrade to the upcoming version of the client software.
  • Additional controls available at the Individual/Group/Account levels
    The following settings are available for Individual/Group/Account Settings pages:
    • Play sound when participants join or leave
    • Email notification when cloud recording is available
    • List meeting/webinar to Public Event List
    • Mute participants automatically when they join a meeting
  • Search for users in the same domain from Zoom Rooms
    Depending on the settings in the Visibility section of the IM Settings tab on the IM Management page, users who are in the same domain as a Zoom Room are included in the search results.

Reporting and dashboard enhancements

  • The Meetings tab of the Dashboard includes information about the location of the Data Center through which the meeting was routed, as well as whether the meeting used end-to-end encryption. The details about each meeting includes information about the Microphone, Speaker, Camera, and Connection Type for each participant.
  • The Operation Logs report includes information about changes to scheduling privileges and to global Dial-in countries.
  • The Upcoming Events report lets you search for meetings and webinars that are scheduled during the next 30 days.
  • The Poll report includes information from users who are not signed into Zoom. Note that this enhancement requires users to be on the most recent version of the Zoom client.
  • The Telephone report includes both the call in number and call out number.
  • The Zoom Rooms section of the Dashboard includes a dropdown menu item for Top 25 meeting minutes of Zoom Rooms, displaying how many minutes each Zoom Room was in each meeting.
  • The Zoom Rooms tab of the Dashboard includes the version of the Zoom Rooms software running on the room’s computer and controller. An indicator shows whether this is the latest version or if an upgrade is needed. In addition, a warning icon displays if the Zoom Room is not correctly configured to automatically restart.

User features

  • Webinar source tracking
    You can create unique URLs that link to your webinar registration page. Post different URLs to different locations (such as Facebook or Twitter) so that you can identify which registrants came from those sources.
  • Russian language support
    You can choose Russian from the list of supported languages on the Zoom website.
  • Audio transcript for cloud recordings
    Each cloud recording can include an audio transcript for the meeting or webinar. This setting is controlled on the Recording tab of the Settings pages, where it must be enabled in order for transcripts to be created. Note that this feature is available only with certain Zoom license plans. See Automatically Transcribe Cloud Recordings for details.
  • Sort recurring events
    You can sort recurring meetings and webinars either by start time or alphabetically.
  • Invite a Zoom Room as a webinar panelist
    You can invite a Zoom Room to be a webinar panelist so that people who are joining the webinar from a Zoom Room can be included in the practice session. Note that this invitation does not update the calendar for the Zoom Room.
  • Automatic recording of Personal Meeting ID (PMI) for users joining a different account
    If a user with an existing PMI moves  to a new account in which Automatic recording is enabled, meetings started using that PMI are recorded automatically.
  • Allow live streaming of meetings to a custom platform
    You can enable users in your account to live stream their meetings using custom RTMP streaming. Enable the Allow live streaming the meetings option on the Meetings tab of the Settings pages and then select Custom Live Streaming Service and provide the RTMP stream details. After starting the meeting, click More, and then choose Live on Custom Live Streaming Service.

Integration features

  • Automatically provision Zoom users for D2L LMS
    The D2L LMS section of the Zoom Integration page includes an option to Enable auto provision.
  • Control meeting summary for meetings started in Slack
    The Slack integration section of the Zoom Integration page includes an option to Disable meeting summary.

Web client features

  • Video
    Participants using the Web client can display the video of the active speaker, including a thumbnail of the active speaker during screen sharing. Note that if multiple people display their videos, the Web client displays only one at a time.
  • Audio
    Participants using the Web client on the latest version of a Chrome browser have the choice to use the speaker and microphone on their computer to participate in the meeting or webinar audio.
  • Lock meeting
    Meeting hosts using the Web client can lock the meeting to prevent other participants from joining.

Developer features
See https://developer.zoom.us/ for details

  • Webhooks version 2
  • Events for IBM Notes

Resolved issues

  • Minor bug fixes

 

December 23, 2017

New and enhanced features

Administrator feature

  • User Management enhancement
    You can now enter a Department name of up to 128 characters on the User Management page.

User feature

  • Save recurring meetings to the calendar
    Recurring Zoom meetings can be added to Google and Yahoo calendars, as well as to desktop calendar applications, including Outlook and Apple Calendar.

Integration features

  • D2L Integration enhancement
    The Zoom LTI integration with D2L lets students and faculty start and join Zoom meetings by clicking a URL that is displayed on a D2L course.
  • Microsoft Teams Integration enhancement
    Sign-out support is now available to enable users to sign out of Microsoft Teams channels.

Resolved issues

  • When a user is deactivated, any meetings that belong to them are disabled, and cannot be started or joined.
  • Additional minor bug fixes

November 26, 2017 

New and enhanced features

  • Blur snapshot on iOS task switcher
    For enhanced security, you can specify that the snapshot of Zoom that is included on the iOS task switcher is blurred. This setting is available at the account, group, and user level.

Integration features

  • Microsoft Teams integration enhancement
    The new connect command lets users connect their Teams account to their Zoom account.

November 4, 2017

Changes to existing features

  • Tiered Settings
    Tiered settings provides a way to manage settings so that administrators have the ability to control and lock settings for meetings, webinars, and audio conferences. See Using Tiered Settings for details.
  • Updated APIs to support Tiered Settings
    The following APIs have been updated to support the changes needed for Tiered Settings:
    • v1/user/create
    • v1/user/autocreate2
    • v1/user/autocreate
    • v1/user/ssocreate
    • v1/user/custcreate
    • v1/user/get
    • v1/user/getbyemail
    • v1/user/update
    • v1/meeting/create
    • v1/meeting/update
    • v1/meeting/get
    • v1/meeting/list
    • v1/meeting/live
    • v1/webinar/get
    • v1/webinar/create
    • v1/webinar/update
    • v1/webinar/list
    • v1/webinar/list/registration
  • Updated API endpoint responses
    The following v1/ma/account/list endpoint responses includes more details:
    • Account Name - account_name
    • Account Type - account_type
    • Subscription Start - subscription_start_time
    • Subscription End - subscription_end_time
  • New API field
    The following field has been added to the v1/metrics/sharerecorddetail API:
    • id - User ID

New and enhanced features

User features

  • Recording Download
    For each cloud recording, the Share this cloud recording dialog lets you specify whether a sharing link is available, whether the recording can be downloaded, and whether a password is required to access the recording.
  • Easier access to the Web client
    Enable the Show a "Join from your browser" link option to let participants more easily join a meeting directly from their browser, using the Zoom web client. This is particularly useful for participants who are unable to download or install the Zoom client.
  • Telephone users can hear recording announcement every time
    If you enable the Multiple audio notifications of recorded meeting option, participants on the phone hear an announcement that the event is being recorded every time recording is started, as well as when they initially join, if recording is already in progress. Note that this option does not apply to participants who are using computer audio.
  • Live stream meetings to Workplace by Facebook
    Enable the Live on Workplace by Facebook option to allow live streaming of meetings to Workplace by Facebook.
  • Additional toll-free and premium numbers
    A toll-free number is available for Egypt and a premium number is available for Algeria.

Administrator features

  • Account consolidation
    The Add Users option (under User Management) lets you invite users with an existing paid Zoom account to your account. The invited user has the option to consolidate their account with yours.
  • Hybrid event platform
    For larger organizations, a Zoom meeting or webinar can now be distributed between the Zoom cloud and on-premise hybrid servers in order to optimize network utilization. Contact Zoom Technical Support to be added to the waiting list for this limited availability feature.
  • Sorting available for Zoom Rooms in the Dashboard
    On the Dashboard > Zoom Rooms page, you can now sort by the Status and Room Name fields.
  • IM Management
    The way in which IM settings are controlled on the IM Management page has been changed. In addition, the Cloud Storage option has been enhanced to let you choose the period of time that chats are stored, up to 10 years.
  • Custom watermark for live streaming content
    You can upload a custom logo to brand the content of webinars that are live streamed to Facebook, Youtube, or your custom live stream. Contact Zoom Technical Support to enable this feature.
  • Upload a list of approved domains
    If you enable the Only signed-in users with specified domains can join meetings option, you can now populate the list of approved domains by uploading a CSV file.

Integration features

  • Panopto enhancement
    Zoom now allows end users to specify a folder to which recordings are uploaded.
  • Start or join Zoom meetings using a Workplace by Facebook Bot
    The Zoom Workplace by Facebook Bot lets you start an instant meeting or join a scheduled meeting by entering the @zoom command directly into your Workplace by Facebook chat session. You can include a meeting description at the start, and see the a summary and the recording location at the end of the meeting.

API features

  • Zoom API Version 2
    Zoom API V2 is available beginning November 4, 2017. Documentation is available at https://zoom.github.io/api
  • Zoom API Version 1
    • Close registration after event date - option_close_registration
    • Allow attendees to join from multiple devices - option_allow_multiple_devices
    • Show social share buttons on registration page - option_show_share_button
    • VERSION 1 SUNSET NOTICE: With the release of Zoom API Version 2, Version 1 will enter sunset mode and will no longer be supported after November 1st, 2018. Zoom will continue to support Version 1 with bug fixes and patches, however no new features will be added.
    • New APIs to create and update webinars
      The following new APIs have been added to match the features available from the Zoom web interface:

Resolved issues

  • Accessibility enhancements
  • Minor bug fixes

October 14, 2017

New and enhanced features

  • Microsoft Teams Integration
    The Microsoft Teams integration lets you start an instant meeting or join a scheduled meeting by invoking the Zoom bot directly in a Teams space/channel. Meetings created in Teams will display within the Zoom software. See Microsoft Teams Integration for details.

Resolved issues

  • Minor bug fixes

Platform Updates: Zoom Rooms, PC, Mac, iOS, Android, and Linux

September 15, 2017

Changes to existing features

  • Label update in the Daily Usage Report
    To better reflect the content of the report, the Meetings column heading in the Daily Usage Report has been changed to Meetings/Webinars. This change is also in the column heading of the CSV file that you can download.

New and enhanced features

  • Automatically transcribe cloud recordings (Beta)
    Use the Audio transcript option (under Cloud Recording) to automatically transcribe the audio of a meeting or webinar that you record to the cloud. After this transcript is processed, it appears as a separate .vtt file in the list of recorded meetings. In addition, you have the option to display the transcript text within the video itself, similar to a closed caption display. See Automatically Transcribe Cloud Recordings for details. Contact Support to sign up for this beta feature.
  • Store messages that were edited or deleted 
    Enable the Store messages that were edited or deleted option on the IM Settings tab to allow individuals who can access the Chat History tab to see the content of edited and deleted messages.
  • Stream webinars to Facebook Workplace 
    The In Webinar Settings section of the Webinar Settings page includes the option Allow hosts to live stream their webinars to Facebook Workplace.
    If this option is enabled, webinar hosts can choose to stream webinars to Facebook Workplace by navigating to the More menu in the Zoom application. Note that this will be available when the next version of the Zoom application is released.
  • Enhanced searching on the recordings management page
    In addition to being able to search recordings by host email, you can also search recordings by Meeting or Webinar ID, Meeting or Webinar Topic, or a keyword from the recording transcript.
  • Customize columns for Zoom Rooms dashboard
    Administrators can choose which columns display on the Zoom Rooms dashboard. The dashboard also automatically refreshes to reflect the latest statistics.
  • Zoom Rooms license information
    The Zoom Rooms page now displays the total number of Zoom Rooms licenses available and number of Zoom Room licenses in use.
  • Specify dial-in countries for audio conferences through the Zoom web portal
    All accounts now have the ability to use the Zoom billing portal to customize their premium audio conferencing. This lets you enable and disable toll-free or premium phone numbers for any available countries.
  • Closed caption available for Facebook Live
    Webinars that are streamed to Facebook Live can now include the closed caption text.
  • Zoom Rooms LAN IP addresses available in the Dashboard
    The Zoom Rooms Dashboard includes the LAN IP addresses of the Zoom Rooms devices, including the Computer, Controller, and Scheduling Display. Note that the Controller and Scheduling display software that supports this feature will be available in an upcoming release.
  • Alerts available for Zoom Rooms Scheduling Displays
    The notifications set on the Alert Settings tab of the edit page for a Zoom Room now applies to the Scheduling Display.

Resolved issues

  • Minor bug fixes

Aug 26, 2017

New and enhanced features

Administrator features

  • Show Zoom Rooms status and alerts 
    You can choose whether to show or hide the Alert Settings tab on the Edit Room page (or the page for editing another location, such as Edit Building page) for Zoom Rooms. To show this tab, enable the option Show room status and alerts in the Zoom Rooms section of the Account Settings page. See Zoom Rooms Alerts for details.
  • Enhanced Zoom Meetings Client Feedback
    The Zoom Meetings Client Feedback section of the Dashboard now includes the name and email address of each user who provided feedback about specific issues with their meetings.
  • Use SCIM APIs to provision users
    Zoom now includes a SCIM-compliant API that can be used to automatically provision and deprovision Zoom users.
  • Manage webinars from the Users page
    If a member of your account has Webinars enabled, the Users page (within User Management) for that member now includes a Webinars tab. Use this tab to see the list of previous and upcoming webinars for that user, as well as schedule a webinar as that user.
  • View license availability information
    The Users page (within User Management) now displays the number of licenses that are currently in use by your organization, as well as the number of paid licenses available. This information is updated when you add paid users to your account.
  • Search for meetings in the Live Meetings area of the Dashboard
    The Meetings > Live Meetings area on the Zoom Dashboard now includes a Search button that lets you search for the host name, email, and meeting number of meetings that are currently in progress.
  • Enhanced monitoring for on-premise installations
    Additional information is now available on the Meeting Connector > Monitor tab.
  • New option for verifying managed domains
    You can now request manual approval from Zoom Support when applying for a Managed Domain. After you add a new domain in the Manage Domains section of the Account Settings page, the new option, Request manual approval from Zoom Support, is available when you click Verify Domain.
  • Enhanced Telephony report
    The Telephony Report now shows the type of event (Meeting, Webinar, or Personal Audio Conference) that each phone number connected to.
  • Specify who to contact for support 
    You can specify a name and email address for the support organization that can assist with Zoom issues. Specify these values on the Account Support Information section of the Account Profile page.

User features

  • Chinese language support
    The Language menu on the Zoom website now includes an option for Simplified Chinese.
  • Enhanced search for contacts
    Searching for users within the list of contacts now fully supports searching by last name.
  • Poll enhancement
    You can now include up to 10 answers to questions that you ask during a meeting or webinar poll.

Web client features

  • Participants can be promoted to Panelists
    The host of a webinar is now able to promote a participant joining from the web client to the role of Panelist, enabling them to speak. When the participant is finished, the host can revert their role back to Participant.

API features

Changes to existing APIs

  • API Endpoint for List Recordings
    The "/v1/recording/list" API has a new property. The meeting object, listed in the meetings array, includes a new property called "status". There is a time in between when a meeting has ended and the recording file has completed processing. The new property will either be "processing" letting you know that the recording is still processing, or "completed" letting you know that the processing is done. (https://zoom.github.io/api/#list-recording)
  • API Endpoint for Get Webinar Registration Info
    The "/v1/webinar/registration" API now returns all the properties that can be set via the Register For Webinar API. (https://zoom.github.io/api/#register-for-webinar)

New APIs

  • New API Endpoint: Activate User
    There is a new API endpoint "/v1/user/activate" that relates to "/v1/user/deactivate" (https://zoom.github.io/api/#deactivate-a-user). This API Endpoint will allow you to activate a user via the API.

Integration features

  • A new API parameter can be used to specify a User ID that Zoom can use when interfacing with Kaltura. The new parameter, external_user_id, has been added to v1/user/update API.
  • The Pardot integration supports recurring webinars.
  • The Zapier integration supports recurring webinars.

Resolved issues

  • Pardot integration now supports the fields “time to purchase”, “role in purchase process”, and “magazine”.
  • Recurring meetings in Canvas show the correct times.
  • When using the Zendesk integration, the internal note that is generated on a ticket after a meeting ends no longer includes duplicate names in the participant list.
  • The infusionsoft API key length has been extended to 128 characters.
  • Recurring meetings from Zapier show the correct times.
  • All sign-in methods are now supported by the Zendesk app.

July 28, 2017

Changes to existing features

  • Automatically delete cloud recordings
    If the Auto delete cloud recordings after days option has been enabled, the Do Not Delete Automatically link is no longer available on the Recording Details page.
  • Change to dial-in number
    The dial-in number to Vietnam has been updated with a new area code.

New and enhanced features

  • Enhancements for displaying the name of the Zoom Room
    The Zoom Room name is displayed on the Zoom dashboard and in the Room alerts. In addition, if the room name exceeds 18 characters, a message lets you know that the room name on the Zoom Rooms Scheduling Display will be truncated.
  • Zoom Rooms calendar integration usability enhancements
    Messages provide more details about how to resolve issues with calendar integrations. In addition, the setup process for the Exchange calendar service has been streamlined by removing Exchange Login Domain as a separate field, and allowing you to include this information, if needed, as part of the Exchange login username or UPN field.
  • Additional toll-free numbers
    Toll-free numbers are now available for Guatemala and Iceland.

Resolved Issues

  • If scheduling privileges are removed for an individual, they no longer see meetings that they scheduled using that privilege.
  • The correct alternative host link is included in the calendar entry when clicking “Add to calendar” from the webinar confirmation email.
  • Text generated by some 3rd party closed caption devices is no longer delayed.  See Getting Started with Closed Caption for details on this feature.

July 23, 2017

Resolved Issue

  • If you have Zoom Rooms that were previously set up with a work email address, you can continue to use the work email address to sign into newly added Zoom Rooms. Alternatively, any user with a role that includes the Zoom Rooms view permission can sign into the Zoom Rooms software with their own credentials. See Logging into Zoom Rooms for details.

July 8, 2017

Change to an existing feature

  • The User Type column has been added to the Active Hosts report. This column lets you see all meetings that included Zoom Rooms.

New and enhanced features

  • User Features
    • Password option for webinar telephone dial-in
      The My Meetings Settings page includes the option Generate and require password for participants joining by phone. This setting requires attendees who dial into the webinar by phone to enter the generated password before they can join. Note that this feature will be fully supported beginning on July 15, 2017.
    • Portuguese language support
      The Language menu on the Zoom website now includes an option for Portuguese.
    • Webinar registration flexibility
      Registering for webinars no longer requires that a registrant provide a last name. When you schedule a webinar that requires registration, you can optionally disable Last Name as a required registration field.
    • Poll questions enhancement
      If your meeting or webinar has the Polls feature enabled, you can now include up to 25 poll questions.
    • Sign out from all Zoom devices
      You can now sign out from all of your Zoom client software from the My Profile page. Click the Sign Me Out From All Devices link to sign out of all Zoom clients (version 4.0 or later). Alternatively, changing your password on this page will sign you out from all Zoom devices.
  • Web Client Features
    • Invite an H.323/SIP room
      Web Client users can now invite an H.323/SIP room to a meeting.
    • 3rd Party Audio phone numbers
      The Web Client now shows the phone numbers for Third Party Audio, matching the phone numbers in the invitation for events that were scheduled using Third Party Audio.
  • Administrator Features
    • Set up SSO configuration using InCommon Federation
      If your university is part of the InCommon Federation, you can configure SSO by selecting your university from a menu, then submitting the SSO request to Zoom.
    • Suspend individual Virtual Room Connector servers
      Each server displayed in the Virtual Room Connector tab now includes a Suspend button so that you no longer have to disable all of the servers at the same time.
    • SSO usability improvements
      The SSO setup process has been redesigned for a better experience.
    • Bulk licensing
      If your organization has licenses that can be distributed among multiple sub-accounts, you can update the number of licenses and add-ons assigned for each sub-account.
    • Sub account billing
      The billing process for sub accounts has been improved, making this process consistent with other Zoom billing flows.
  • Updated reports
    • Active Hosts report
      The Active Hosts report now includes data about meetings hosted by deleted users, the ability to export details to a CSV file, and additional enhancements.
    • Poll reports
      The Poll Report is now available for meetings where registration is not required. Any unregistered users are listed as Guest.
  • Dashboard enhancements
    • The details for past meetings and webinars are now available for export. The Meetings Details page and Webinars Details page in the Dashboard both include an Export Details to CSV link, enabling you to download detailed information from the meeting or webinar into a CSV file.
    • The Dashboard includes Export links that enable you to export information to a CSV file for Top 10 users, Usage, and Top 10 Locations.
    • The format of the duration field in the Dashboard has been changed to hh:mm. This improves the consistency of formats in the dashboard, which is useful when exporting values to a CSV file.
  • Zoom Rooms Administration Feature
    • Simplified Zoom Rooms Calendar integration
      The process to integrate a calendar into Zoom Rooms has been simplified. You can now easily link your calendar system (Google or Microsoft) on the Calendar Integration page, and then assign individual room calendars to Zoom Rooms at any time. Additionally, when adding a new room, you only need to enter a unique room name in order to make the room available to your account and you can add the calendar later.

Resolved Issues

  • Reporting discrepancies between the reports and the dashboard have been resolved.
  • Under some circumstances, confirmation emails for recurring webinars that have been changed now show the correct dates and times.
  • Deactivated users no longer appear offline in the Chat list.
  • Minor bug fixes.

API and Integration

  • Slack Integration
    The Zoom Slack App has an enhanced interface that lets you start an instant meeting or join a scheduled meeting by entering the /zoom command directly in a Slack channel. You can now include a meeting description at the start, and see the a summary and the recording location at the end of the meeting.
  • API Endpoint for Get User Info by Email Address and Login Type
    The "/v1/user/getbyemail" API has been modified. The login_type attribute, which was previously required, is now optional.

June 25, 2017

New and enhanced features

  • Integration for Zoom meetings in Cisco/Polycom Rooms
    You can configure a Polycom Group System, Polycom Debut, or Cisco room system to start a scheduled or adhoc Zoom meeting directly from your existing hardware. See Zoom for Polycom Connector and Zoom One-Tap Cisco Connector for details.
  • Additional search option for IM Groups
    If your organization has IM Groups enabled on the IM Settings page, you can also enable the Ungrouped users can search for any account member option. This lets an account member who is not listed in any IM group search for other members in the account.
  • Disabling of Facebook and Google Sign-in buttons for desktop clients
    For a subset of customers, the disabling and removal of the Facebook and Google sign-in buttons on the desktop clients had been handled through the Zoom website. You can now disable these buttons only by using an administrative installation on the Windows and Mac clients.

Resolved Issues

  • Minor bug fixes

June 15, 2017

New and enhanced features

  • Zoom Rooms Management features
    • Disable devices alerts from appearing on Zoom Rooms screens
      You can specify that peripheral device alerts do not appear on Zoom Rooms screens. Configure this setting in the Alert Settings tab of the Edit Room page for the room.
    • Manage the Zoom Rooms Scheduling Display
      Details about the iPad that runs the Zoom Rooms Scheduling Display are available in the Devices tab for the room. To access this tab, sign into your Zoom account and click Zoom Rooms, then click the room name. The Devices tab displays the version of the app and allows you to upgrade if a new version is available. It also displays the battery level and shows whether the iPad is online of offline.
  • User Feature
    • Add a timestamp in cloud recordings
      If you enable Cloud recording in the Recording section of the My Meeting Settings page, you can enable the Add a timestamp to the recording option to include a timestamp that shows the actual time that the meeting or webinar occurred.

Resolved Issues

  • Minor bug fixes

May 26, 2017

  • Minor enhancements
  • Bug fixes

May 19, 2017

Changes to existing features

  • Increased meeting capacity
    The maximum number of participants has been increased, at no additional cost, from 50 to 100. This change in capacity applies to the following:
    • Meetings using a Basic, Pro, or Business license (including Active Host and Education)
    • Webinar panelists
    • Meetings scheduled by or instantly started in Zoom Rooms
    • The large meeting plan for 100 participants will no longer be available

New and enhanced features

  • Admin Features
    • Additional currency for purchasing Zoom licenses
      In addition to the US Dollar, Zoom supports the ability to use the Australian Dollar, the Euro, and the British Pound when purchasing licenses. For new licenses, Zoom attempts to automatically select the default currency based on your location, but you can manually change this value in the Currency section of the Zoom Payment page. After your first purchase using a particular currency, all future transactions are processed with that currency.
    • Calendar of public meetings and webinars
      If your account uses a vanity URL, you can request to enable an option that makes public meetings and webinars available on a public calendar for up to 12 months.
    • Configurable DSCP marking values
      If you enable the DSCP marking option on the Administrator Settings page, you can change them from the default values. This allows a network administrator to determine the priority for Zoom audio and video on their network.
    • Reporting information for attention indicator
      The Meeting Report and Webinar Report include an Attentiveness column, showing the percentage of time that the attendee (on a supported version of the client) had the Zoom window in focus. The Webinar Report also includes the Average Attentiveness for all attendees. See Meeting Reporting and Webinar Reporting for details.
    • Personal Meeting ID password enhancement
      To prevent the unauthorized use of a Personal Meeting ID, you can specify the option Require a password for Personal Meetings if attendees can join before host for members of your account.
    • Simplified landing page
      If your account uses a vanity URL, you can switch your Zoom landing page to a simplified version. Switching to the new layout provides easier access to edit the html used for customization. You can switch to the simplified landing page when you navigate to the Landing tab of the Branding page.
  • User Features
    • Panelists and attendees can join webinars using the web client.
    • The web client includes enhancements to meeting controls for meeting attendees.
    • Support for waiting room for meetings.
    • Cloud recording playback usability enhancements
      The host has greater control when using the playback feature on the My Recordings page. The playback video uses a larger portion of the screen, with the controls for Download and Share accessible while the video is in playback mode. In addition, the Set Playback Range control is integrated next to playback time.
    • Webinar registration page customization
      Your webinar registration page can include a customized color scheme, as well as descriptions and profile pictures for up to three speakers in your webinar. Configure these customizations on the Branding tab of the My Webinars > Manage Webinars page when you schedule a webinar
    • Automatic webinar recording
      If the Automatic Recording option is enabled on the Account Settings page and the My Meeting Settings page, you can configure a webinar to record automatically at the time you schedule it.
    • Webinar tracking pixel
      The landing page for webinar registration and the registration confirmation page can each be configured with a tracking pixel. This pixel for the landing page can provide information regarding registrants who arrived at the page. The pixel for the registration confirmation page can help track registrations. Configure the values for these pixels in the Approval section of the My Webinars > Manage Webinars page when you schedule a webinar that requires registration.
    • Resend emails to webinar alternative hosts
      A Resend button for sending email to alternative hosts displays on the same page as the Resend button for Panelists.
    • Web client in-meeting features for webinars and meetings
    • Accessibility enhancements
      Multiple accessibility enhancements have been incorporated across the Zoom website, including improved support for the WAI-ARIA 1.1 and WCAG 2.0 accessibility standards.

Resolved Issues

  • Enhancements have been implemented to improve the consistency of data between the dashboard and the reports.
  • Improved support for Canvas courses with multiple instructors.
  • Minor bug fixes

API & Integrations

New and enhanced features

  • Panopto integration
    The Panopto integration allows you to automatically upload your Zoom cloud recordings to Panopto after your meeting ends.
  • Hubspot and Eloqua integration
    When using Hubspot or Eloqua webinar integration, and if the Webinar host enables the checkbox Send Confirmation Email to Registrants, the Zoom server directly sends confirmation emails to registrants.
  • API Updates
    The "v1/metrics/satisfaction" API is added.
    The following attributes are added to the response of the get meeting details API:
    • share application: True/False
    • share desktop: True/False
    • share whiteboard: True/False
    • recording: True/False
  • The "option_auto_record_type" parameter is added to the Meeting/Webinar Create/Update API
  • The "registrant_id" parameter is added to the Webinar registration API
  • The "send email to alternative hosts" is added to the Webinar Create/Update API
  • The following attributes inherit Webinar Account level Settings when a Webinar is created via the API:
    • Close registration after event date
    • Allow attendees to join from multiple devices
    • Show social share buttons on registration page

Resolved Issue

  • An inconsistency in the Audio Report Response data has been fixed.
  • A Canvas course with multiple instructors always uses the first instructor.
  • A problem with the Zapier meetings trigger response has been resolved.
  • API partner users can configure integrations.

April 24, 2017

New and enhanced features

  • Enhanced reporting metrics for meeting quality
    Details for Zoom Meetings Client Feedback and Zoom Rooms Feedback are available for download. From the Zoom Dashboard, click Export details to CSV to download a file that includes details such as meeting ID, date, and time, as well as the reason given for any “Thumbs down” meeting rating.
  • Local and cloud recording options for Zoom Rooms
    The Zoom Rooms Edit Room > Meeting Settings page shows only the available recording options for the room. These are the recording options that are enabled on the Users > Settings page for the email account associated with the room.

Resolved Issues

  • Minor bug fixes

April 7, 2017

Changes to existing features

  • Increase in available cloud recording storage
    Updated cloud recording storage plans include more storage capacity and lower prices.

New and enhanced features

  • Admin Features
    • Report on cloud recording storage
      The Cloud Recording report shows summarized data about cloud storage usage. A graphical representation of recording storage usage is available in the Cloud Recording Report.
    • Report on remote support
      The Remote Support report provides a log that lets you see the participant names, times, and durations of remote desktop connections during a specified time period.
    • Modify Admin system role
      Account owners and administrators with the required permissions can edit the permissions of the Admin system role from the Role page. The same permission options that are available for user roles will be available for the Admin system role.
    • Allow users from all sub-domains to join meetings in your account
      You can allow users, signed in with email accounts from any sub-domain under a particular domain, to attend meetings organized within your account. Use the * character as a wildcard when editing the value for the Only signed-in users with specified domains can join meetings option. For example, if you specify *.mycompany.com, participants can attend meetings if they sign in with an email address such as sales@us.mycompany.com or admin@support.mycompany.com. Configure this option in the Meeting Settings section of the Account Settings page.
    • Allow live streaming of webinars to a custom platform
      You can enable users in your account to live stream their webinars using custom RTMP streaming. Configure the settings on the Webinar Settings page.
    • SSO Login Enhancement
      You can use either a URN or a URL as the Service Provider Entity ID when configuring Single Sign-on (SSO). Configure this on the Single Sign-on page.
    • Notification before switching accounts
      If a member of one account attempts to log into another account using the same SSO identity provider, they will be asked to confirm whether they want to switch to the new account or to stay with their current account. If they choose to switch, they will receive a confirmation email with a link that lets them log into the new account.
    • Preconfiguration of H.323/SIP
      You can preconfigure H.323/SIP sessions with default visual preferences.This enables users to join meetings without the need to enter DTMF command sequences on their device to achieve a desired look and feel.
    • SIP domains added to Cloud Room Connector
      SIP domain names are now listed along with IP addresses for the US and international Cloud Room Connectors, in the Cloud Room Connector tab of the H.323/SIP Cloud Connector page.
  • User Features
    • Flexible cloud recording options
      If you record a meeting to the cloud, you can choose one or more files to be saved to the cloud. You can specify the Gallery View, Speaker View, an audio only file, and a file with the chat text.
    • Webinar notifications can include a description
      Emails sent to webinar recipients can be configured to include the webinar description.
    • Changes to a recurring webinar schedule will generate a notification
      Making changes to the schedule for a webinar automatically generates a notification and allows you to ask registrants to re-register. Configure this option when you update any dates or times of a previously scheduled webinar.
    • Ability to update webinar templates
      You can edit the details in a webinar template after it has been created and saved.
    • All webinar recurrences display in email messages
      If you schedule more than 10 recurrences of a webinar, all of the occurrences are included in the invitation and confirmation email.
    • Web client supports on hold and waiting room functionality
      If an attendee joins using the Zoom web client, the meeting host can now place them on hold. Additionally, a meeting host joining from the Zoom web client can manage the Waiting room.
  • Integration Features
    • Zoom / Zendesk integration
      Zoom now offers Zendesk integration, allowing you to start and schedule meetings within the Zendesk interface. Details of the meeting will also be added to the ticket.
    • Zoom / HipChat integration: Show Recurring Meetings
      When Zoom is integrated with HipChat, the HipChat right hand pane now shows upcoming recurring Zoom meetings.
    • Zoom / Oracle Eloqua integration: List Webinar attendees
      When Zoom is integrated with Oracle Eloqua, users have access to new Eloqua elements that provide information on Webinar attendance.
  • Developer Features

Resolved Issues

  • Personal Audio Conference calls can always be ended by the host, even if someone else joins the call before the host.
  • You can now generate a Q&A report for a specific webinar, even if the webinar is set to recurring.
  • Minor bug fixes

March 11, 2017

  • Minor enhancements
  • Bug fixes

March 6, 2017

  • Minor enhancements
  • Bug fixes

February 25, 2017

Changes to existing features

  • Gallery view recording is not available by default
    Previously, if you chose cloud recording, both the speaker view and gallery view were always available. Meeting hosts who did not want to store the gallery view would have to specifically remove it. In this release, the gallery view recording is only available if you specify the option Add the gallery view recording (this option consumes additional cloud storage). This option is available in the Recordings section of the My Meeting Settings page.
  • Administrators can prevent hosts from automatically saving meeting chats and recording meetings
    If the administrator chooses to disable the "Auto saving chats" option, meeting hosts can only save the text of the chat by manually saving the chat after the meeting begins.
    If the administrator chooses to disable the "Automatic recording" option, hosts can only record meetings by manually starting the recording after the meeting begins.

New and enhanced features

  • Admin Features
    • Role-Based Access Control (RBAC)
      You can specify new roles, each with their own sets of permission for viewing or editing specific setting pages for the account.
    • Self-service managed domain
      You no longer need manual approval from the Zoom Support team if you want to use the managed domain features of a domain that you own.
    • Control automatic meeting recordings
      You can enable or disable the ability of account users to record meetings automatically. Hosts can automatically record all meetings at the My Meeting Settings, or they can choose to automatically record a meeting when they schedule a specific meeting.
    • Control auto saving for meeting chats
      You can enable or disable the ability of account users to save the text for meeting chats automatically.
    • Choose to prevent live streaming of webinars
      Administrators can prevent webinar hosts from streaming to Facebook Live and YouTube Live. Configure this option on the In Meeting section of the Account Settings page.
    • Choose to prevent users from sending files over Chat
      Administrators can disable a screenshot, image, or file from being sent by users during a Chat session. Users do not see the Screen Capture, Send Picture, or Send File options in their Chat text entry area. Configure this option in the IM Settings tab.
    • Report enhancements
      Sign In/Sign Out reports now include IP address, client type, and version number.
      Searches within the Sign In/Sign Out reports and Operation Logs reports are no longer limited to 6 months of data.
  • User Features
    • Webinar templates
      Hosts can save settings when scheduling a webinar. This becomes a template that can be reused when scheduling future webinars.
    • Record a scheduled meeting automatically
      The Schedule a Meeting page can include an option to automatically record the meeting.
    • Closed caption file for cloud recordings
      Cloud recordings also include a VTT file that contains the transcript of the closed caption text.
    • Meeting schedulers can view the meeting report of the original host
      Previously the meeting report was only available to meeting host. Now, anyone with meeting scheduling privileges for another user can also view meeting reports for that person. See Meeting Reporting for details.
    • Cancellation email when deleting a meeting
      If a meeting that required registration is cancelled, a cancellation email is sent to the meeting registrants.
    • Choose whether cloud recordings include Gallery View
      Users can now choose whether they want to include Gallery View in their cloud recordings (in addition to active speaker view, which is always available for cloud recordings). Configure this option on the Recording section of the My Meetings Settings page.
  • Developer Features
    Please see our Developer Community for more details.

Resolved Issues

  • Minor bug fixes

February 12, 2017

New and enhanced features

  • Zoom Rooms admin feature
    • Zoom Rooms administrators who have account-level access are now able to use the Edit Location page to make changes to the hierarchical structure for Zoom Rooms location. See Zoom Rooms Location Hierarchy for details.
  • Webinar user feature
    • You can now share a webinar on Facebook Live to a Group. When you choose an option on the Broadcast Zoom Webinar to Facebook Live page for Who should see this?, the options now include Group. See Streaming a Webinar on Facebook Live for details.

Resolved Issues

  • REST Meeting API bug fixes. Please see our Developer Community for more details.
  • Minor bug fixes

January 14, 2017

New and enhanced features

  • Admin features
    • Organize a hierarchical structure for your Zoom Rooms based on their location (such as Campus, Building, or Floor), then remotely manage groups of Zoom Rooms.
    • Cloud recordings can now be sent to the meeting host in Kaltura, if the meeting host is a Kaltura user.
    • Zoom Rooms management enhancements
    • Kaltura Improvements
    • Additional minor enhancements and bug fixes
  • User features
    • Meetings that are recorded in the cloud can include an additional recording file that shows the Gallery view.
    • Cloud Recording is enabled by default for paid accounts.
    • You can schedule, list, and review recordings of meetings from within Canvas.
    • Configure the Play Sound on Join/Leave option in the In “Meeting (Basic)” section of My Meeting Settings.
    • The website has now been translated to German and Japanese.
    • Cloud recording enhancements
    • Canvas LMS integration enhancements
    • Name announcement for dial-in users
    • Additional language support
    • Improvements for scheduling meetings and webinars
    • Additional minor enhancements and bug fixes

Dec 17, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Dec 17, 2016 User Update

  • Minor enhancements
  • Bug fixes

Dec 11, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Dec 11, 2016 User Update

  • Minor enhancements
  • Bug fixes

Dec 3, 2016 Admin Update

Dec 3, 2016 User Update

  • Minor enhancements
  • Bug fixes

Nov 19, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Nov 19, 2016 User Update

  • Minor enhancements
  • Bug fixes

Nov 12, 2016 Admin Update

  • Improved billing section
  • Added REST API functionality
  • Other minor enhancements
  • Bug fixes

Nov 12, 2016 User Update

  • Minor enhancements
  • Bug fixes

Oct 30, 2016 Admin Update

Oct 30, 2016 User Update

  • Support restoring deleted cloud recordings
  • Support changing email
  • Added additional recurring meeting/webinar options
  • Other minor enhancements
  • Bug fixes

Oct 14, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Oct 14, 2016 User Update

  • Minor enhancements
  • Bug fixes

Sep 24, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Sep 24, 2016 User Update

Sep 3, 2016 Admin Update

  • Improved control of Premium Audio numbers for account members
  • Added meeting tracking code
  • Added HTML format invitation emails for Outlook Plugin
  • Minor enhancements
  • Bug fixes

Sep 3, 2016 User Update

  • General accessibility enhancements
  • Support Spanish and French localization
  • Minor enhancements
  • Bug fixes

Aug 14, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Aug 14, 2016 User Update

  • Minor enhancements
  • Bug fixes

July 8, 2016 Admin Update

  • Join as Assistant Dashboard improvements
  • Minor enhancements
  • Bug fixes

July 8, 2016 User Update

  • Minor enhancements
  • Bug fixes

July 1, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

July 1, 2016 User Update

  • Support meeting registration
  • Minor enhancements
  • Bug fixes

June 11, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

June 11, 2016 User Update

  • Fixed Jerusalem timezone issue for Outlook
  • Other minor enhancements
  • Bug fixes

June 3, 2016 Admin Update

  • Enhanced operation logs
    • Added Webinar Setting logs
    • Added Group management logs
    • Added Zoom Room Components logs
    • Added Single-Sign On logs
    • Added Meeting Connector logs
  • Support multiple Slack team domains
  • Improved IM Management provisioning
  • Other minor enhancements
  • Bug fixes

June 3, 2016 User Update

  • Added Support Center link to header
  • Other minor enhancements
  • Bug fixes

May 6, 2016 Admin Update

  • Enhance admin audit logs
  • Added IM Group API
  • Other minor enhancements
  • Bug fixes

May 6, 2016 User Update

  • Minor enhancements
  • Bug fixes

Apr, 16 2016 Admin Update

  • Enhanced operation log reporting
  • Add email address to Usage Reports
  • Added API to create a Registration-Based Webinar
  • Other minor enhancements
  • Bug fixes

Apr, 16 2016 User Update

  • Minor enhancements
  • Bug fixes

Mar, 26 2016 Admin Update

Mar, 26 2016 User Update

Mar, 11 2016 Admin Update

  • Added admin audit logs
  • Other minor enhancements
  • Bug fixes

Mar, 11 2016 User Update

  • Enhanced referral program
  • Other minor enhancements
  • Bug fixes

Feb 26, 2016 Admin Update

  • Dashboard automatically enabled for all Business accounts
  • Support searching past meetings on Dashboard by user name or email
  • REST API supports Webinar Registration
  • Other minor enhancements
  • Bug fixes

Feb 26, 2016 User Update

  • Add Sudan and South Sudan to Country field of Webinar Registration
  • Added Toll-Free numbers for Colombia, Ghana, Kenya, Saudi Arabia, and Singapore
  • Support hiding social share buttons on Webinar Registration page
  • Other minor enhancements
  • Bug fixes

Feb 19, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Feb 19, 2016 User Update

  • Use Vanity URL for join meeting URL for Chrome Extension
  • Minor enhancements
  • Bug fixes

Jan 30, 2016 Admin Update

Jan 30, 2016 User Update

  • Added Costa Rica for Call-out
  • Added "Share" button on Webinar registration page
  • Minor enhancements
  • Bug fixes

 

Jan 16, 2016 Admin Update

  • Account Level Settings
    • End-To-End encrypted chat
  • Minor enhancements
  • Bug fixes

Jan 16, 2016 User Update

Jan 4, 2016 Admin Update

  • Minor enhancements
  • Bug fixes

Jan 4, 2016 User Update

  • Minor enhancements
  • Bug fixes

Jan 2, 2016 Admin Update

Jan 2, 2016 User Update

  • Add 38 call-out numbers
  • Support cloud chat recording
  • Bug fixes

Dec 7, 2015 Admin Update

  • Bug fixes

Dec 7, 2015 User Update

  • Bug fixes

Nov 28, 2015 Admin Update

  • Account Level Settings
    • Join Before Host, Audio, and Video meeting settings
  • Meeting attendee authentication support
    • Only signed in users can join
    • Only signed in users with specified domains can join
  • Bug fixes

Nov 28, 2015 User Update

  • Profile UI/UX redesign and enhancements
  • Added first name variable to meeting and webinar email templates
  • Bug fixes

Nov 14, 2015 Admin Update

Nov 14, 2015 User Update

Oct 31, 2015 Admin Update

  • Dashboard enhancements
    • Export device usage details
    • Search Zoom Rooms by name and sort by current status
  • Add enable automatic recording to User API
  • Zoom Rooms, Education, and API Partner pricing updates
  • Bug fixes

Oct 31, 2015 User Update

  • Chrome extension enhancements
  • Support stereo audio
  • Add first name variable in Webinar emails
  • Bug fixes

Oct 16, 2015 Admin Update

  • Enable LTI for all Education accounts
  • Bug fixes

Oct 16, 2015 User Update

  • Bug fixes

Oct 10, 2015 Admin Update

  • Added account level option to enable Co-Host
  • Bug fixes

Oct 10, 2015 User Update

  • Telephone callout support for Switzerland
  • Webinar enhancements
    • Send preview email function
  • Bug fixes

Sept 25, 2015 Admin Update

Sept 25, 2015 User Update

Sept 19, 2015 Admin Update
Sept 19, 2015 User Update
  • Chrome Extension enhancements
    • Extend log in duration
    • Save user settings to backend

Aug 28, 2015 Admin Update

  • Added API calls
  • Added account level options
    • Disable local recording
  • Added group level options
    • Disable screen sharing and remote control
  • Owner and admins can change user password
  • Zapier integration enhancements
    • Return unique join link when adding webinar registrant
  • Enhanced Canvas LTI integration
  • Bug fixes

Aug 28, 2015 User Update

  • Added Helsinki timezone
  • Support Co-Host within meeting
  • Webinar enhancements
    • Use Vanity URL for registration URL
    • Allow 6 answers per polling question
  • Bug fixes

Aug 21, 2015 Admin Update

Aug 21, 2015 User Update

Jul 31, 2015 Admin Update Version: 3.5.22338.0731

  • Added API calls
    • Added API call to get live meetings
    • Return H323 password for meeting APIs
    • Added API call to remove single recording file
    • Remove meeting cancellation email for meetings cancelled via API
  • Customize SSO attribute mapping
  • Added account level options
    • Added option to disable meeting cancellation email
  • Added group level options
    • Disable video when joining a meeting
    • Enable telephony only audio
  • Resend invite email sends from Google instead of Amazon SES
  • Support "|" in Zoom Room name
  • Bug fixes

Jul 31, 2015 User Update Version: 3.5.22338.0731

  • Added Premium Audio numbers
    • Added 31 toll-free numbers
    • Added United Arab Emirates premium number
  • Windows 10 Edge browser support
  • Linux
    • Support joining a meeting via web
    • Added download page
  • Added profile level options
    • Remove profile photo
  • Zoom Rooms now join a Webinar as an attendee
  • Bug fixes

Jul 1, 2015 Admin Update Version: 3.5.19714.0629

  • Security enhancement
  • Added group level settings
    • Show H.323/SIP device list
    • Only host can view H.323/SIP device list
  • Schedule on behalf with multiple schedulers
  • Bug fixes

Jul 1, 2015 User Update Version: 3.5.19714.0629

  • Profile option “Always use PMI for instant meetings”
  • Password reset will generate an email notification
  • New webinar options
  • Netherlands toll-free number to Premium Audio