Using kiosk settings for Zoom Rooms iPad

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When setting up Zoom Rooms on the iPad, you will need to ensure some settings are configured correctly to set it for kiosk mode. This will allow Zoom Rooms to start and prevent users from using other applications on the iPad.

Note: There is a known issue with iOS 12 where the iPad will go to sleep when in Guided Access mode. Please update the device to iOS 12.1.11 or later and enable the Mirror Display Auto-Lock setting as noted in step 9 under Setup Guided Access.

This article covers:


  • Zoom Rooms license
  • Administrator access to iPad controller

How to disable auto-lock

  1. Open the Settings app on your device.
  2. Scroll to and tap Display & Brightness.
  3. Tap Auto-Lock menu options.
  4. Select Never.

How to setup guided access

  1. Open the Settings App on your device.
  2. Go to General.
  3. Tap Accessibility .
  4. Scroll to and tap Guided Access under the Learning section.
  5. Toggle Guided Access to on (green).
  6. Tap Passcode Settings.
  7. Tap Set Guided Access passcode.
  8. Enter the 6 digit passcode you want to edit to leave Guided Access mode twice.
  9. For devices running OS 12.1.11 or later, toggle Mirror Display Auto-Lock to on (green).

How to start guided access mode

  1. Open the Zoom Rooms App.
  2. Triple click the Home button on the device.
  3. Select the Options button at the lower left to enable or disable buttons on the device while in Guided Access.
  4. Tap Start at the top right.

Your iPad is now secured, so Zoom Rooms is the only available application.

How to exit guided access mode

  1. Triple click the Home button on the device.
  2. Enter the Guided Access passcode configured in the iOS settings.

How to enable night shift mode

Note: Night Shift mode is only available on iOS 9.3 and later.

  1. Open the Settings App on your iPad.
  2. Tap Display & Brightness.
  3. Tap Night Shift.
  4. Toggle Scheduled to on (green).
  5. Tap From To to adjust the times when Night Shift is enabled.

The brightness of your iPad will be reduced during scheduled night shift hours

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