Hosting a Personal Audio Conference Meeting Follow

About

Your 10-digit Personal Audio Conference (PAC) meeting IDs are static and can be shared with participants at any time. Please see Getting Started with Personal Audio Conference for prerequisites, notes, and information on enabling PAC on your account.

Inviting Participants

Your PAC meeting IDs can be found on your Profile page, as well as links to view auto-created invitation text to send to participants. The PSTN phone numbers provided in the invitation can be selected from the list of available PSTN numbers.

  1. Select the Edit link next to the PAC meeting
  2. Select the checkbox next to the numbers you wish to be included in the invitation
  3. Save

Select the Copy Info as Invitation link to view the auto-created invitation text. Once copied, you can paste in to an e-mail or calendar event using the application of your choice.

Starting the PAC as Host

The PAC meeting will not start until the host (or participant with the Host Key) has joined and entered the Host Key.

  1. Dial in to the PSTN number of your choice
  2. Enter the PAC meeting ID when prompted
  3. Enter the Host Key when prompted

Host Controls through DTMF Tones

If you have entered the Host Key to start the meeting, you will have host controls available to you by entering DTMF tones on your dial pad. The following commands are excepted:

  1. DTMF Command: **
    • When the host presses **, only the host will hear the audio prompt. They will reach the feature menu which will give the following response
      • *4 to end the meeting
      • *5 to lock or unlock the meeting
      • *6 to mute or unmute yourself
      • *7 to start or stop the meeting recording
      • 99 to mute or unmute all participants
    • When the participant presses **, only the participant will hear the audio prompt. They will reach the feature menu which will give the following response
      • *6 to mute or unmute yourself
  2. DTMF Command: *7
    • When the host selects *7, the host will hear the following
      • The recording capability has not been enabled
      • The recording failed to start, please contact our support
      • The recording failed to stop, please contact our support
      • The recording is now being stopped
    • When the host selects *7, all participants will hear the following
      • The meeting is now being recorded
  3. DTMF Command: *5
    • When the host selects *5, the host will hear the following
      • The meeting is now being locked
      • The meeting is now being unlocked
  4. DTMF Command: *#
    • When the host selects *#, they will notified there are x number of participants in the meeting
  5. DTMF Command: 99
    • When the host selects 99, they will be notified that all participants are muted/unmuted
  1. After going to Personal Audio Conference, select Start Conference
  2. Once the audio conference has started, you are given options on how to connect in. If you have call out enabled, you can dial out to your phone.
  3. In meeting you are given a series of options.
    • Mute: Mute your phone
    • Invite: Invite other participants to join.
    • Mute All: Mute all users dialed in
    • Record: If enabled, Cloud Record the meeting
    • Lock: Lock new participants from dialing into the meeting
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