Telephone Call-Out From Zoom Rooms Follow

Overview

You can enable your Zoom Rooms to call out to a phone number. You have the ability to dial a number for a 1:1 phone call, or call into a conference bridge for a non-Zoom meeting. You can also invite a telephone user by calling them during an active Zoom meeting.

Alternatively, you can use Zoom Rooms as SIP Phone Client for incoming and outgoing calls leveraging your internal PBX system, such as Cisco’s CUCM, Avaya, Shoretel or RingCentral.

This article covers:

Prerequisites

Calling a Phone Number from Zoom Rooms

  1. Tap Phone in the left-side panel on the Zoom Rooms controller.
  2. Tap the flag icon to select a country code if you are dialing an international number.
  3. Dial a number then tap the phone icon. 

    You can also tap the downwards arrow to view previously-dialed numbers. Tap the number to dial it.
  4. During the call, you have access to these options:

    • Tap Start Meeting to start a meeting with the number you dialed.
    • Tap Mute Microphone to mute your room's microphone.
    • Tap Keypad to enter numbers during a call (e.g. an extension number).
    • Drag the volume slider to adjust your speaker volume.
    • Tap red telephone button to end the phone call.

Calling a Phone Number While in a Meeting

  1. Start or join a meeting from a Zoom Room.
  2. Tap Invite on your Zoom Room controller.
  3. Tap the Invite by Phone tab.
  4. Tap the flag icon to select a country code if you are dialing an international number.
  5. Dial a number then tap the phone icon. 
  6. You can also tap the downwards arrow to view previously-dialed numbers. Tap the number to dial it.

 

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