H.323/SIP Room Connector Call-Out from Zoom Rooms Follow

Overview

Zoom Rooms allows you to call directly to an H.323/SIP device. You can also add H.323/SIP devices in the Zoom web portal, which will add them to the contacts list in the Zoom Room controller. Zoom Rooms have the ability to make a call-out to one H.323/SIP device at a time. If a Zoom Room wants to call-out to multiple H.323/SIP devices during a meeting, CRC licenses are required for each additional device called, after the 1st call-out. 

This article covers:

Prerequisites

Singe device call-out, no Room Connector add-on:

  • Zoom Rooms for Conference Room for PC - 4.4.1 (825.0623) or later
  • Zoom Rooms for Conference Room for Mac - 4.4.1 (1242.0623) or later
  • Zoom Rooms Controller for iOS - 4.4.1 (102.0620) or later
  • Zoom Rooms Controller for Android - 4.4.1 (40447.0621) or later

Call-outs to multiple devices:

  • Zoom Rooms for Conference Room for PC - 4.3.0 (390.0130) or later
  • Zoom Rooms for Conference Room for Mac - 4.3.0 (446.0130) or later
  • Zoom Rooms for Conference Room for Chrome - 3.6.2995.0127 or later
  • Zoom Rooms Controller for iOS - 4.3.6 (220.0125) or later
  • Zoom Rooms Controller for Android - 4.3.6 (40253.0127) or later
  • Zoom Rooms Controller for Windows - 4.3.6 (13374.0129) or later
  • Subscribed to the H.323/SIP Room Connector add-on

Calling an H.323/SIP Device 

You can call an H.323/SIP device using the contacts list or the device's IP address or E.164 number.

Using the contacts list

Note: The H.323/SIP device must be added in the Zoom web portal to appear in the contacts list on the Zoom Room controller. Which requires the Room Connector add-on. 

  1. Tap Meet now on your Zoom Rooms Controller
  2. Use the search box to search for the H.323/SIP device you want to call, then select it.
  3. Click Meet Now to start a meeting with the selected H.323/SIP devices.
  4. If you need to enter digits (e.g. meeting ID) during the call-out, click Manage Participants, tap on the name of the H.323/SIP device, then tap Show Keypad.
  5. Enter numbers using the keypad.

Using the device's IP address or E.164 number

  1. Tap Meet Now in the left-side panel.
  2. Tap Call H.323/SIP located in the bottom-right corner.
  3. Enter the IP address or E.164 number, select H.323 or SIP, then tap Call.
  4. Tap Keypad if you need to enter digits (e.g. meeting ID) during the call-out.
  5. Enter numbers using the keypad.

Calling an H.323/SIP Device While in a Meeting 

You can call an H.323/SIP device using the contacts list or the device's IP address or E.164 number.

Using the contacts list

Note: The H.323/SIP device must be added in the Zoom web portal to appear in the contacts list on the Zoom Room controller.

  1. Tap Invite while in a meeting.
  2. Tap the Invite by Contacts tab.
  3. Use the search box to search for the H.323/SIP device you want to call, then select it.
  4. Click Invite.
  5. If you need to enter digits (e.g. meeting ID) during the call-out, click Manage Participants, tap on the name of the H.323/SIP device, then tap Show Keypad.
  6. Enter numbers using the keypad.

Using the device's IP address or E.164 number

  1. Tap Invite while in a meeting.
  2. Tap the Invite Room System tab.
  3. Enter the IP address, select H.323 or SIP, then click Call.
  4. Tap Keypad if you need to enter digits (e.g. meeting ID) during the call-out.
  5. Enter numbers using the keypad.
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