Health Status Notifications for Zoom Rooms Follow

Pre-Requisites:

About:

Zoom Rooms health status notifications allow admins or owner to be notified via email immediately when a Zoom Rooms experiences any of the following events:

  • Controller (iPad) is disconnected
    • Disconnected from network (Wi-Fi)
    • Disconnected from mac mini
    • A notification is sent in real time
  • Selected mic, speaker or camera has been disconnected
    • A notification is sent in real time when in meeting
    • A notification is sent within 30 minutes if no meeting is in progress
  • Low bandwidth network is detected in a Zoom Room meeting
    • A notification is sent in real time when network packet loss is greater than 40%, the network delay is greater than 2 seconds, or bandwidth is less than 128 kbps
  • Zoom Room has gone offline
    • A notification is sent when Mac mini has stopped sending heartbeats to our cloud server.
    • A notification is sent when Mac mini has lost power
    • A notification is sent when Mac mini has lost network connection
  • High CPU usage is detected 
    • A notification is sent in real time when CPU usage is greater than 90%

  • Controller (iPad) battery is low

Getting Started:

  1. Go to "Zoom Rooms" and select "Notifications"
  2. Once you have done this you will be able to select individual boxes with listed events
  3. Once you are done selecting you may input your desired emails within the "Email recipients" field
  4. Once done select "Save" to save your finished changes

 

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