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Using webinar chat Follow

Overview

The chat feature allows webinar attendees, the host, co-hosts and panelists to communicate for the duration of the webinar. Whether attendees can chat with everyone or only the host will depend on the settings that the host has selected. Read more about setting chat permissions as the host.

This article covers:

Prerequisites

  • Zoom desktop client
    • Windows: 3.5.27094.0918 or higher
    • macOS: 3.5.27094.0918 or higher
    • Linux: 3.5.27094.0918 or higher
  • Zoom mobile app
    • Android: 3.5.27094.0918 or higher
    • iOS: 3.5.27094.0918 or higher
  • Access to an in-progress webinar
  • Webinar chat enabled

Note: In-chat emoji support requires Zoom desktop client for Windows and macOS, version 5.7.3 or higher

Webinar chat for panelists

  1. In your controls at the bottom window, click Chat . If you are on a mobile device, tap Participants, then Chat.
  2. The chat window will open on the right side of your screen if you are not in full screen mode. If you are full screen mode, it will open in a window that you can move around your screen.
  3. Click on the drop down next to To: to change who you are sending this message to. As a panelist, you can send a message to all panelists, all attendees and panelists, or an individual.
    Note: If you receive a message when you do not have the chat window open, you will receive a notification at the bottom of your screen.
  4. Type your message into the chat window. 
  5. (Optional) Click Emoji to open the emoji panel. Search for a specific emoji or scroll through the list.
    Note: You can also easily add emojis to the message by typing : and at least two characters to find matching emojis to be included. For example, :jo will provide the :joy:, :joy_cat:, and :joystick: emojis. This requires version 5.8.0 for macOS and Windows. 
  6. (Optional) Click File to send a file in chat, if enabled by the host. 
  7. Press Enter to send your message.

Webinar chat for attendees

As an attendee in the webinar, you can chat with other attendees or panelists (including the host), depending on what chat permissions the webinar host has allowed. Read about all attendee controls

  1. In your controls at the bottom window, click or tap Chat .
  2. When you click on chat, the chat window will appear. It will be on the right if you are not in full screen. If you are in full screen, it will appear in a window that you can move around your screen.
  3. Select who you would like to send the message to by clicking on the drop down next to To.
  4. Type your message into the chat window.
  5. (Optional) Click Emoji to open the emoji panel. Search for a specific emoji or scroll through the list. 
    Note: You can also easily add emojis to the message by typing : and at least two characters to find matching emojis to be included. For example, :jo will provide the :joy:, :joy_cat:, and :joystick: emojis. This requires version 5.8.0 for macOS and Windows. 
  6. (Optional) Click File to send a file in chat, if enabled by the host. 
  7. Press Enter to send your message.

When you receive a chat message, you will receive a notification at the bottom of your screen if you do not currently have the chat window open.

If the host has disabled Attendee chat, you will still be able to view messages sent by the host and other panelists.