Cloud Recording with Zoom Rooms Follow

Overview

Cloud recording allows you to record meeting video (active speaker) and audio in the Zoom Cloud where the file can then be downloaded and/or streamed in your browser. The recorded meeting link can be sent to a user's email where it can be viewed or downloaded.

This article covers:

Note:  After November 4, 2017 enabling Zoom features uses Tiered Settings. Previously configured settings for the Cloud Recording feature in Zoom Rooms will continue to work in the same way. Changes made by an administrator might affect meetings and webinars that use this setting.

Prerequisites

  • Zoom Business or Education Plan 
  • Zoom Room add-on subscription plan
  • Cloud Recording add-on subscription plan
  • Zoom Rooms for Mac version 3.5.31682.1107 and higher
  • Zoom Rooms iPad controller version 2.4.30629.1028 and higher.

Enabling Cloud Recording for all Zoom Rooms

Enable Cloud Recording in Account Settings

To enable the Cloud Recording feature for all Zoom Rooms of your organization:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings and click Account Settings.
  2. Navigate to the Cloud Recording option on the Recording tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Zoom_Room_Enable_Cloud_Recording__Account_Setting_.png
  3. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Enabling Cloud Recording for a Zoom Room

To enable the Cloud Recording feature for a Zoom Room: 

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Zoom Room settings, and click Zoom Rooms.
  2. Click on the Room Name
  3. Click Edit to view the Room settings.
    Zoom_Room_Edit_Button.png
  4. Click on the Meeting Settings tab and click on Show More Settings.
    Zoom_Room_Show_More_Settings.png
  5. Navigate to the Cloud Recording option and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Enable_Cloud_Recording__Room_Setting_.png
    Note: If the option is grayed out, it has been locked at a higher level in the hierarchy, and you will need to contact your Zoom administrator.

Enabling Cloud Recording for Instant Meetings for all Zoom Rooms

To enable the Cloud Recording for instant meeting feature for all Zoom Rooms of your organization:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings, and click Account Settings.
  2. Navigate to the Cloud Recording for instant meetings option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Cloud_Recording_For_Instant_Meetings.png
  3. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Enabling Automatic Cloud Recording for a Zoom Room

Enable Automatic Cloud Recording in Account Settings

To enable the Automatic Recording feature for all Zoom Rooms of your organization:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings, and click Account Settings.
  2. Navigate to the Automatic Recording section and verify the record in the cloud option is enabled on the Recording tab.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Enable_Automatic_Cloud_Recording.png
  3. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Cloud Recording a Zoom Room Meeting

  1. Start an instant meeting via Meet Now or a scheduled meeting by clicking Start.
  2. Tap Start Recording on your Zoom Room iPad Controller.
    • For instant Zoom Rooms meetings, enter the email address where the cloud recording link will be sent.
    • For a scheduled/booked Zoom Room meeting, the cloud recording link will be sent to the email of the host that scheduled the meeting.
  3. To stop the recording press Stop Recording or leave the meeting and choose End meeting for all.

Viewing a Cloud Recording (Hosts)

Cloud Recording (Scheduled Meeting)

  1. Sign into the Zoom web portal with your host credentials.
  2. Click My Recordings.
  3. Click on the Topic of the meeting to view the cloud recording files.

Note that the host receives an email to notify them that the recording file is ready to view or download.

Cloud Recording (Instant Meeting)

The link to the cloud recording is sent to the email address entered for the instant meeting. This email includes a link to view or download the recording file.

Viewing a Cloud Recording (Admins)

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Recording management, and click Recording Management
  2. Click the email of the Host or Zoom Room email, and then click the title of the meeting to view the recording.
    If the meeting has not finished converting, the recording will show in the list as "Processing Recording..." The recording will need to finish processing before being accessed.

Once the process is completed, there will be options to Play, Share, Download or Delete the cloud recording.
 

 

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