At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.

Telephone reports Follow


Once you have subscribed to an audio conferencing plan, you can view the actual audio usage report and also export it as a CSV file. This report pertains to dial-in, toll-free, fee-based toll, and call out audio features. 

You can search up to one month at a time. The reports will list meetings that ended at least 30 minutes ago. 


  • Subscribed to an audio conferencing plan


  1. Sign in to the Zoom web portal.
  2. Select Reports, if you are a member on the account. If you are an account Admin/Owner or have access to the Usage Report role, you will need to select Account Management Reports.
  3. Click Telephone
  4. Adjust the date range as needed and click Search or Export.