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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to https://support.zoom.us/hc/articles/201362003 for available contact options.

Affected components: Zoom Support Center

Telephone reports Follow

Once you have subscribed to an audio conferencing plan, you can view the actual audio usage report and also export it as a CSV file. This report pertains to dial-in, toll-free, fee-based toll, and call out audio features. 

You can search up to one month at a time. The reports will list meetings that ended at least 30 minutes ago. 

Prerequisites for viewing telephone reports

  • Subscribed to an audio conferencing plan

How to view telephone reports

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Account Management then Reports.
  3. On the Usage Reports tab, click Telephone.
  4. Adjust the date range as needed and click Search or Export.