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India e-mandate directive

Beginning October 1, 2021 the Reserve Bank of India (RBI) e-mandate directive will be taking effect for recurring payments using India Bank Cards. Visit our FAQ page for more information.

Viewing your invoice history Follow

Overview

You can find the invoice history for your account on the Zoom web portal. You need to be an account owner, admin, or another role with billing permissions.

If you need more information about the invoice itself, please refer to our breakdown of invoice sections and details

This article covers:

Prerequisites

  • Account owner or admin privileges

Viewing you invoice history

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
  3. Click the Invoice History tab.
  4. Click Print to download and view a PDF of an invoice

Invoice statuses

You will see the following statuses in the Invoice History tab.

  • Open: You haven't paid the invoice.
  • Collected: You've paid the invoice and the payment has been successfully processed.

Archived invoices

If you have been a customer with Zoom since 2015, your account may include archived invoices. These invoices are from our old billing system and are still available for your records. If you have older invoices, you should see a link at the top of the page stating “This page includes all invoices for the past year. You can also see invoices for the previous 3 years.” Click the link view your older invoices.