Managing manual captioning
Zoom has a variety of options for creating virtual closed captioning in your Zoom meetings and webinars that provide subtitles for video conferencing. This may be used by participants to easily follow the conversations or to meet accessibility requirements.
In meetings, the host or another meeting attendee assigned by the host can provide manual captioning, an integrated third-party closed captioning service can provide the captioning, or Zoom’s automated captions (also known as live transcription) feature can provide automatic captioning through closed caption settings. These same options are available with webinars, although manual captioning can only be provided by the host or a panelist. Any of these captioning options are also viewable in Zoom Rooms.
For more information about viewing closed captioning or live transcription as a participant or attendee, please refer to the user guide.
This article covers:
- How to start manual captioning in Zoom Meetings
- How to use closed captioning in breakout rooms
Prerequisites for manual captioning
- Zoom desktop client (enter or view captions)
- Windows: 3.5.37712.0111 or higher
- macOS: 3.5.37712.0111 or higher
- Linux: 3.5.37712.0111 or higher
- Zoom mobile app (view captions only)
- Android: 4.0.21521.0116 or higher
- iOS: 4.0.21521.0116 or higher
- Manual captioning enabled
How to start manual captioning in Zoom Meetings
To start manual captioning in a Zoom meeting or webinar:
- Start a Zoom Meeting or Webinar.
- In the meeting controls next to the Show Captions option, click the up-caret .
- Select the Set up manual captioner option, and then click the On option under Enable manual captioner.
Note: Step 3 may not appear for some meetings until September 2022, as a set of captioning enhancements are rolling out to users over the course of August, and may be skipped.
- In the same menu, select one of the following options:
- Assign a participant to type: Assigns a participant to type closed captions during the meeting.
- I will type: Opens the closed captioning window for you to manually type closed captions.
- Copy the API token: Copy the URL that you can provide to a third-party closed captioning service to integrate the service with your meeting.
Note: These options are greyed out if Enable manual captioner is disabled above.
Assigning a participant to type closed captions
As the host, to assign a participant to type closed captions:
- Click Assign a participant to type.
The participants window will open.
- Find the participant who you want to type closed captions and hover over their name.
- Click More.
- Select Assign to type Closed Caption.
Note: This option will not appear unless Enable manual captioner is enabled.
Once the host assigns you the ability to type closed captions, a notification will appear in the assigned participant's meeting controls. To enter closed captions as a participant:
- In the meeting controls next to the Show Captions option, click the up-caret and select the Show caption window option.
This will open up the closed caption box.
- Type the closed captions in the box.
- Press Enter to submit your closed captions.
How to use closed captioning in breakout rooms
After you start breakout room sessions, participants can click Show Captions in the meeting controls to view closed captions. If you're the meeting host, we recommend using a third-party closed captioning service if you want closed captions in breakout rooms.
If you want a participant to type closed captions, make sure you assign them permission to type closed caption before starting the breakout room sessions.
- Only one participant can be assigned to type closed captions in a meeting; thus, it is only possible to have one breakout session with closed captioning.
- Live transcription is currently not supported in breakout rooms.
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