Managing manual captioning

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Zoom has a variety of options for creating virtual closed captioning in your Zoom meetings and webinars that provide subtitles for video conferencing. This may be used by participants to easily follow the conversations or to meet accessibility requirements.

In meetings, the host or another meeting attendee assigned by the host can provide manual captioning, an integrated third-party closed captioning service can provide the captioning, or Zoom’s automated captions (also known as live transcription) feature can provide automatic captioning through closed caption settings. These same options are available with webinars, although manual captioning can only be provided by the host or a panelist. Any of these captioning options are also viewable in Zoom Rooms

For more information about viewing closed captioning or live transcription as a participant or attendee, please refer to the user guide.

This article covers:

Prerequisites for manual captioning

  • Zoom desktop client (enter or view captions)
    • Windows: 3.5.37712.0111 or higher
    • macOS: 3.5.37712.0111 or higher
    • Linux: 3.5.37712.0111 or higher
  • Zoom mobile app (view captions only)
    • Android: 4.0.21521.0116 or higher
    • iOS: 4.0.21521.0116 or higher
  • Manual captioning enabled

How to start manual captioning in Zoom Meetings

To start manual captioning in a Zoom meeting or webinar:

  1. In a Zoom meeting or webinar that you are hosting, click Closed Caption 
  2. Select one of the following options:

Assigning a participant to type closed captions

As the host, to assign a participant to type closed captions:

  1. Click Assign a participant to type
    The participants window will open.
  2. Find the participant who you want to type closed captions and hover over their name.
  3. Click More.
  4. Select Assign to type Closed Caption.

Once the host assigns you the ability to type closed captions, a notification will appear in the assigned participant's meeting controls. To enter closed captions as a participant:

  1. Click Closed Caption
    This will open up the closed caption box. 
  2. Type the closed captions in the box.
  3. Press Enter to submit your closed captions.

How to use closed captioning in breakout rooms

After you start breakout room sessions, participants can click Closed Caption in the meeting controls to view closed captions. If you're the meeting host, we recommend using a third-party closed captioning service if you want closed captions in breakout rooms.

If you want a participant to type closed captions, make sure you assign them permission to type closed caption before starting the breakout room sessions.

Notes:

  • Only one participant can be assigned to type closed captions in a meeting; thus, it is only possible to have one breakout session with closed captioning.
  • Live transcription is currently not supported in breakout rooms.

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