Group HD Follow

  1. Overview

    Group HD will activate 720p video quality for the active speaker video layout in a group meeting.  

    Note:  After November 4, 2017 enabling Zoom features uses Tiered Settings. Previously configured settings for the Group HD feature will continue to work in the same way. Changes made by an administrator might affect meetings and webinars that use this setting.

    Prerequisites

    • A Business plan
    • Viewing in Full Screen on Desktop client

    Enabling Group HD

    Please note that Group HD will use higher amount of CPU and bandwidth (~2Mbps up/down). If you are experience network or cpu performance issues, you may want to disable Group HD.

    Enable Group HD on Your Account

    To enable the Group HD feature for all members of your organization:

    1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings, and click Account Settings.
    2. Navigate to the Group HD option on the Meeting tab and verify that the setting is enabled.
      If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
      EnableGroupHD_Account.png
    3. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

    Enable Group HD for a specific group

    To enable the Group HD feature for all members of a specific group:

    1. Sign into the Zoom web portal as an administrator with the privilege to edit User groups, and click Group Management.
    2. Click the name of the group, then click the Settings tab.
    3. Navigate to the Group HD option on the Meeting tab and verify that the setting is enabled.
      If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
      EnableGroupHD_Group.png
      Note: If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.
    4. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

    Enable Group HD for your own meetings

    To enable the Group HD feature for your own use:

    1. Sign into the Zoom web portal and click My Meeting Settings (if you are an account administrator) or Meeting Settings (if you are an account member).
    2. Navigate to the Group HD option on the Meeting tab and verify that the setting is enabled.
      If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
      EnableGroupHD_EndUser.png
      Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.
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