Group HD Follow

Overview

Group HD will activate 720p video quality for the active speaker video layout in a group meeting.  

Full high definition video, 1080p, is limited availability. Business or Enterprise plans who would like to be considered for this feature can submit a request to Zoom Support.

This article covers:

Prerequisites

For Standard HD (720p)

  • Pro, Business, or Enterprise account for 720p
  • Viewing in Full Screen on Desktop client

For Full HD (1080p)

  • Business or Enterprise Account and Enabled by Zoom Support
  • i7 Quad Core (physical core) CPU or higher
  • Zoom Desktop Client for Windows Version 4.3.46185.0120 or later
  • Zoom Desktop Client for Mac Version 4.3.53325.0120 or later

1080P support is in limited availability for Business and Enterprise accounts and must be enabled by Zoom support. 

Enabling Group HD

Please note that Group HD will use higher amount of CPU and bandwidth (~2Mbps up/down). If you are experience network or CPU performance issues, you may want to disable Group HD.

Enable Group HD on Your Account

To enable the Group HD feature for all members of your organization:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings, and click Account Settings.
  2. Navigate to the Group HD option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

  3. Select Standard HD (720p) or Full HD (1080p), if applicable for your account.
  4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Enable Group HD for a specific group

To enable the Group HD feature for all members of a specific group:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit User groups, and click Group Management.
  2. Click the name of the group, then click the Settings tab.
  3. Navigate to the Group HD option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

    Note: If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.
  4. Select Standard HD (720p) or Full HD (1080p), if applicable for your account.
  5. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

Enable Group HD for your own meetings

To enable the Group HD feature for your own use:

  1. Sign into the Zoom web portal and click My Meeting Settings (if you are an account administrator)or Meeting Settings (if you are an account member).
  2. Navigate to the Group HD option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.
  3. Select Standard HD (720p) or Full HD (1080p), if applicable for your account.

Bandwidth Requirements for Group HD

Standard HD (720p)

For meetings with 3 or more participants, standard HD (720p) video requires a minimum of 1.5mbps both up and down. 

Full HD (1080p)

For meetings with 2 participants, receiving full HD (1080p) video requires a minimum of 1.3mbps both up and down. Sending full HD (1080p) requires requires a minimum of 2.8mbps up and down. 

For meetings with 3 or more participants, receiving full HD (1080p) video requires a minimum of 2.5mbps both up and down. Sending full HD (1080p) video requires a minimum of 3.0mbps up and down. 

 

Was this article helpful?
Have more questions? Submit a request