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HIPAA Business Associate Agreement (BAA) Follow


Under the U.S. Health Insurance Portability and Accountability Act of 1996, a HIPAA business associate agreement (BAA) is a contract between a HIPAA covered entity and a HIPAA business associate (BA). The contract protects personal health information (PHI) in accordance with HIPAA guidelines.

More on Zoom's HIPAA compliance can be found here.

Note: In addition to Zoom's subscription plans, custom pre-paid packages are available in 1, 2, and 3-year increments. Contact Sales for pricing.

Once a BAA is signed with Zoom, the following will be enacted on your Zoom account:

Features Enabled

  1. The setting Require Encryption for 3rd Party Endpoints (H323/SIP) will be enabled for all members of your account
  2. Cloud Recording will be disabled.
  3. Remove device/user information in logging and reporting
  4. Encrypted Chat will be enabled. Please note if chat has been disabled, please submit a request to have it enabled.

Encrypted Chat Features

  1. Text messages will be encrypted
  2. Offline messages will only be available after all parties initiate a key exchange
  3. Disable screen capture
  4. Disable sending images

For information on how to have a BAA signed with Zoom, please contact Sales.

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