Important Notice: Please update all of your Zoom applications to version 5.0 or higher. After May 30, 2020, all Zoom applications on older versions will receive a forced upgrade when trying to join meetings as GCM Encryption will be fully enabled across the Zoom platform. Learn more on how to update your Zoom application or update now.

Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

US Sales Tax Follow

Starting on March 1st 2016, we will charge sales tax for customers in the following taxable states:

  • Arizona
  • Arkansas (Effective July 8th, 2019)
  • Colorado (Effective July 8th, 2019)
  • Connecticut (Effective June 15th, 2018)
  • District of Columbia (Effective July 8th, 2019)
  • Hawaii (Effective July 8th, 2019)
  • Indiana (Effective January 9th, 2017)
  • Iowa (Effective July 8th, 2019)
  • Kansas (Effective January 1st, 2018)
  • Kentucky (Effective December 15th, 2017)
  • Louisiana (Effective July 8th, 2019)
  • Massachusetts (Effective April 1st, 2017)
  • Michigan (Effective July 8th, 2019)
  • Minnesota (Effective June 15th, 2018)
  • Mississippi (Effective July 8th, 2019)
  • Missouri (Effective March 1st, 2018)
  • Montana (Effective May 1st, 2020)
  • Nebraska (Effective July 8th, 2019)
  • New Jersey (Effective January 1st, 2018)
  • New Mexico (Effective November 15th, 2018)
  • New York
  • North Carolina (Effective July 8th, 2019)
  • North Dakota (Effective July 8th, 2019)
  • Ohio (Effective July 16th, 2018)
  • Oklahoma (Effective July 8th, 2019)
  • Pennsylvania (Effective December 15th, 2017)
  • Rhode Island (Effective July 8th, 2019)
  • South Carolina (Effective July 8th, 2019)
  • South Dakota (Effective July 8th, 2019)
  • Tennessee
  • Texas
  • Utah (Effective July 8th, 2019)
  • Vermont (Effective July 8th, 2019)
  • Washington (Effective July 8th, 2019)
  • West Virginia (Effective July 8th, 2019)
  • Wisconsin (Effective May 15th, 2019)
  • Wyoming (Effective July 8th, 2019)

To comply with the various state and local sales tax law requirements, Zoom Video Communication Inc. will collect sales and other applicable taxes on transactions based on the type of product and product attribute of our offerings. Please note that not all products and services are taxable. Only those that are designated as taxable under state legislation will be taxed. 

If you have a certificate of tax exemption or have questions, please submit a request.