Skype for Business/Lync Integration

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The following goes over joining into a Zoom meeting through Skype for Business/Lync on Lync 2010, Lync 2013, Office 365 and Skype for Business. If joining a webinar, users joining through Skype for Business/Lync will join as panelists.

This can be used in conjunction with our Skype for Business Plugin as well.

This article covers:

Prerequisites for using the Skype for Business/Lync Integration

  • Enterprise, Business, Education, or Pro account
  • Supported Lync or Skype client:
    • Lync 2010 Windows client
    • Lync 2013 Windows client
    • Lync 2011 Mac client
    • Skype for Business 2015
    • Skype for Business 2016
  • Account owner or admin privileges to enable

Supported Features

  • Audio call with SILK 16K, G.722 or G.711 codec
  • Video call with H.264UC or RTVC1 codec
  • Native Desktop or Application Sharing with RDP
  • Media encryption with SRTP
  • Whiteboard, PPT, IM and vote from Lync/Skype for Business are not currently supported
  • Whiteboard and PPT screen sharing from Zoom is supported
  • Joining Webinars as a panelist only

How to enable the Skype for Business/Lync Integration

  1. Login to the Zoom Web Portal and click Account Settings
  2. Under In Meeting (Advanced), click the toggle next to Allow Skype for Business (Lync) client to join a Zoom meeting.
    If a verification dialog displays, choose Turn On to verify the change.

How to use the Skype for Business/Lync Integration

  1. Obtain a scheduled Zoom meeting ID from the host or organizer
  2. Launch Skype for Business/Lync and select Contacts. Then select to search for a contact
  3. Type '' For this example, the meeting id is 967514938 and the join link is This will be populated in the meeting invite. After searching, select the video camera icon to start a Lync meeting with this contact.
  4. You will then be connected to the Zoom meeting
  5. If prompted to enter the meeting password, you can use the Call Controls to enter the numeric password provided.
  6. Press "1" to switch video layout to toggle between Gallery View (2x2, 3x3, 4x4, and 5x5) and Active Speaker view
    • 1 Participant: Active Speaker only
    • 2-4 Participants: 2x2, Active Speaker
    • 5-9 Participants: 2x2, 3x3, Active Speaker
    • 10-16 participants: 2x2, 3x3, 4x4, Active Speaker
    • 17+ Participants: 2x2, 3x3, 4x4, 5x5, Active Speaker
    • Press "4" or "6" to page between screens if current Gallery View doesn't show all participants.


For directions for setting up Federation between Zoom and Skype for Business/Lync, please see our Lync Federation setup guide

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