Configuring a Zoom Rooms display for video or content

You can configure the default screen view on 1, 2, or 3 displays. If you choose to have 4 displays, the fourth can only be used as a confidence monitor. You will also need to extend the display on your Mac or Windows Zoom Room if you want to configure multiple monitors. 

This article covers:

• How to configure Zoom Rooms displays
• How to configure a confidence monitor 

Prerequisites for configuring a Zoom Rooms display for video/content

Configure room displays

• Zoom Rooms global minimum version or higher
• Zoom Rooms Controller global minimum version or higher
• Role with access to Zoom Rooms

Configure confidence monitor

• Zoom Rooms
  • PC: 5.15.0 or higher
  • macOS: 5.15.0 or higher
• Role with access to Zoom Rooms

Four display Zoom Room

macOS

Apple Silicon chip	Any Desktop/Laptop model with M1/M2 Max chip, M1/M2 Ultra chip.
Intel chip	Mac Pro (2019) or Mac Pro (Rack, 2019).

Windows

Any windows setup from this list that supports three screens will also support four.

How to configure Zoom Rooms displays

There are two steps (if you have 2 or 3 displays) involved with configuring your display for video or content as default. If you have 1 screen skip the first step. 

1. On your Zoom Rooms controller, tap Settings, then tap Arrange Display. Assign 1, 2, or 3 to each display based on the order of preference. 
2. Sign in to the Zoom web portal and click Room Management, then click Zoom Rooms.
3. Use the Zoom Rooms location hierarchy to edit the display settings for your organization or for a single room. After you click Edit next to one of these options, click Display.
4. Click on the options displayed to configure the default.

How to configure a confidence monitor 

Zoom Rooms with multiple displays (2, 3, or 4) can designate one of them as a confidence monitor. If a fourth display is used, that display may only be configured as a confidence monitor. A display set as a confidence monitor provides a persistent self view or a view of the active speaker.

Note: MacOS Zoom Rooms with four displays are supported on these models.  

1. On your Zoom Rooms controller, tap Settings, then tap Arrange Display. Assign 1, 2, 3, or 4 to each display based on the order of preference. 
2. Sign in to the Zoom web portal and click Room Management, then click Zoom Rooms.
3. Use the Zoom Rooms location hierarchy to edit the display settings for your organization or for a single room. After you click Edit next to one of these options, click Display.
4. Click the toggle next to Enable Confidence Monitor. 
5. Click the confidence monitor icon under any of the display options to toggle between self view or active speaker as the default.