Virtual Background Follow

Video

About

Virtual background allows for placing a virtual background during a Zoom Meeting. Check out this video

Prerequisites

Required

  • PC Version 3.5.53922.0613 or higher
  • Mac Version 3.5. 53922.0613 or higher
  • Dual Core 2Ghz or Higher (i5/i7 or AMD equivalent) processor

Recommended

  • To achieve the best virtual background effect, we recommend a using a solid color background, preferably green. Recommended backgrounds can be found here and here
  • Higher quality cameras result in a better virtual background. Please see our camera recommendations
  • Uniform lighting and color are highly recommended
  • Finally, please ensure you are not wearing clothing the same color as the virtual background

Instructions

  1. Enable the virtual background feature My Profile Settings


  2. After opening the Zoom application on your PC or Mac, select Settings


  3. Select Virtual Background


  4. Once selected, you will have the option to select a desired virtual background. Please ensure you are using solid background color.

    You will also have the ability to upload your own background images if desired.
  5. Once selected, you will see the virtual background

Troubleshooting

If you are experiencing issues with the virtual background feature, follow these troubleshooting steps

  1. Try manually picking the background color to ensure the correct color is selected


  2. Ensure the background is a solid color with minimal shadows. Also ensure the background is uniform in lighting

If you continue to experience issues, please Submit a Request.

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