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Polling for meetings Follow

Overview

The polling feature for meetings allows you to create single choice or multiple choice polling questions for your meetings. You will be able to launch the poll during your meeting and gather the responses from your attendees. You also have the ability to download a report of polling after the meeting. Polls can also be conducted anonymously, if you do not wish to collect participant information with the poll results.

This article covers:

Prerequisites

  • Host user type must be Licensed
  • Zoom desktop client for Windows, macOS, or Linux, version 5.4.7 or higher; or Zoom web client 
  • The meeting must be either a scheduled meeting, or an instant meeting using your Personal Meeting ID

Limitations

  • Participants on the iOS or Android mobile app can use polling, but hosts need to be using the desktop client to manage polling.
  • Only the original meeting host can edit or add polls during a meeting. If the host or co-host role is transferred to another user, that user will only be able to launch polls already created. 
  • You can create a max of 25 polls for a single meeting, with each poll having a max of 10 questions. 
  • If a poll is relaunched in a meeting, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid re-launching. 

Enabling polling

Account

To enable polling for all members of your organization:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Navigate to the Polling option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group

To enable polling for all members of a specific group:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit user groups.
  2. In the navigation menu, click User Management then Group Management.
  3. Click the name of the group, then click the Settings tab.
  4. Navigate to the Polling option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Note: If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.
  5. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

User

To enable polling for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Account Settings (if you are an account administrator) or Settings (if you are an account member).
  3. Navigate to the Polling option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.

Adding poll questions using the web portal

  1. Sign in to the Zoom web portal.
  2. Go to the Meetings page and click on your scheduled meeting. If you do not have a scheduled meeting, schedule a meeting now.
  3. Scroll to the bottom to find the Poll option.
  4. Click Add to begin creating the poll.
  5. Enter a title and your first question. 
    • (Optional) Click the Anonymous check box to make the poll anonymous, which will keep the participant's polling information anonymous in the meeting and in the reports. 
    • Select whether you want the question to be single choice (participants can only choose one answer) or multiple choice (participants can choose multiple answers).
  6. Type in the answers to your question and click Save at the bottom.
  7. If you would like to add a new question, click Add a Question to create a new question for that particular poll.

Adding poll questions using the desktop client or web client

  1. Sign in to the Zoom desktop client.
  2. Start a meeting.
  3. Click Polls in the meeting controls.
  4. Click Add a Question (desktop client) or Add a Poll (web client).
    You will be redirected to a web page where you can add poll questions.
  5. Click Add to begin creating the poll.
  6. Enter a title and your first question. 
    • (Optional) Click the Anonymous check box to make the poll anonymous, which will keep the participant's polling information anonymous in the meeting and in the reports. 
    • In top-right corner, select whether you want the question to be Single Choice (participants can only choose one answer) or Multiple Choice (participants can choose multiple answers).
  7. Type in the answers to your question and click Save at the bottom.
  8. If you would like to add a new question, click Add a Question to create a new question for that particular poll.

Launching a poll

  1. Start the scheduled Zoom meeting that has polling enabled.
  2. Click Polls in the meeting controls.
  3. Select the poll you would like to launch.
  4. Click Launch Polling.
  5. The participants in the meeting will now be prompted to answer the polling questions. The host will be able to see the results live.
  6. Once you would like to stop the poll, click End Poll.
  7. If you would like to share the results to the participants in the meeting, click Share Results
    Participants will then see the results of the polling questions.
  8. (Optional) You can choose Re-launch to restart this poll. 
    Note: If a poll is relaunched in a meeting, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid relaunching. 
  9. (Optional) To view the full report for this poll, click the Download button. This will launch your default web browser so that you can download the entire poll report, which shows what each participant chose, instead of the percentages of each choice.
    Note: If you do not have this option, contact Zoom Technical Support to request this feature be enabled.

Downloading a report of poll results

You can download a report of the poll results after the meeting. When viewing a report of the poll results, take note of these things:

    • If registration was turned on and the poll was not anonymous, it will list the participants' names and email addresses.
    • If registration was not on, the polling report will show the profile names of unauthenticated participants and the names and email addresses of authenticated participants. 
    • If the poll was anonymous, it will show "anonymous" for the participants' names and email addresses.

Note: If you want to download poll results during a meeting, contact Zoom Technical Support to request this feature be enabled.