Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.



Contact IT Information for Alert Notification Follow

Overview

Zoom Rooms will display alerts such as system is unavailable, audio is disconnected, etc. on the TV display. You can also add the IT contact information on-screen.

Prerequisites

Instructions

  1. Sign in to the Zoom web portal.
  2. Click Room Management > Zoom Rooms
  3. Click Account Settings.
  4. Under Basic, enter the Support Email and Support Phone of the IT staff member/recipient

 

If an Zoom Room display is unavailable, the following will show on the Zoom Rooms display: