Contact IT Information for Alert Notification Follow

Overview

Zoom Rooms will display alerts such as system is unavailable, audio is disconnected, etc. on the TV display. You can also add the IT contact information on-screen.

Prerequisites

• Zoom Rooms for Mac or PC/Touch version 3.6x and higher
• Zoom Rooms iPad controller version 3.6x and higher

Instructions

1. Sign in to the Zoom web portal.
2. Click Account Management > Account Settings.
3. Scroll down to Zoom Rooms support information.
4. Enter the Support Email and Support Phone of the IT staff member/recipient

If an Zoom Room display is unavailable, the following will show on the Zoom Rooms display: