Direct sharing in Zoom Rooms Follow

Overview

Participants in Zoom Rooms can use one-click direct sharing from a Zoom Desktop Client on a Mac or Windows PC. Ultrasonic sound proximity detection enables the Zoom Room controller to generate an ultrasonic signal that can be detected by the Zoom Desktop Client.

  • If the Zoom Desktop Client detects the signal in a Zoom Room, it automatically connects to the Zoom Room when the attendee clicks Share Screen.
  • If proximity detection is not available, participants can activate direct sharing by entering a Sharing Key, which consists of a string of letters.

If you do not want to use direct sharing, you can use a different method to share content from your laptop or mobile device to a Zoom Room:

This article covers:

Prerequisites

  • Zoom Rooms for Conference Room for Windows or macOS, 4.0 or higher
  • Zoom Rooms Controller for iOS, 4.0 or higher
  • Zoom Rooms Controller for Android, 1.0.22557.0316 or higher and a supported device*
  • Zoom Desktop Client for Windows or macOS, version 4.0 or higher
    Note: If you have an HP computer with Bang and Olufsen audio drivers, they can prevent proximity sharing from working. 
  • Zoom Desktop Client for Linux, version 2.7.162522.0121 or higher
    Note: If using Wayland, users will be prompted to enter the Meeting ID to share content.
  • An account with Zoom Rooms configured
  • Zoom Rooms computer, controller, and computer for sharing must be on the same network

* Direct sharing for the Android controller is supported on the following devices: Samsung Galaxy Tab A 10.1" SM-T580, Samsung Galaxy Tab A 8.0" SM-T350, Google AOpen Chromebase Mini, Mercury Crestron, Polycom Trio 8800, Polycom Trio 8500, and Crestron TSW-1060.

Enabling direct sharing for Zoom Rooms (admin)

Account

To configure all Zoom Rooms in your account to use direct sharing:

  1. Sign in to the Zoom web portal.
  2. Click Room Management > Zoom Rooms
  3. Click Account Settings.
  4. Click the Meeting tab.
  5. Navigate to the Automatic direct sharing using ultrasonic proximity signal option on the Meeting tab and verify that the setting is enabled.
  6. If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

Group of rooms

To configure a set of Zoom Rooms in your account to use direct share with proximity detection:

  1. Sign in to the Zoom web portal.
  2. Click Room ManagementZoom Rooms.
  3. Click the level in the hierarchy that you want to enable for automatically starting and stopping meetings. For example, to enable all rooms in a specific building, click the name of the building.
  4. Go to Meeting Settings and enable the option Automatic direct sharing using ultrasonic proximity signal.
  5. Click Save Changes.

Direct sharing with proximity detection (user)

  1. Start or join a meeting using the Zoom Rooms controller.
  2. Sign in to the Zoom Desktop Client or Mobile App.
  3. Click or top Share screen
     

Direct sharing without proximity detection (user)

Desktop client or mobile app

To share your screen from a Windows or Mac laptop when proximity detection is not available:

  1. Start or join a meeting using the Zoom Rooms controller
  2. Click the Share Content button on the iPad controller in the Zoom Room.

    The iPad controller displays a dialog where you can choose whether to enable sharing for Laptop or iPhone/iPad/Mac.
  3. Tap the Desktop tab.
    The controller and the TV in the Zoom Room will display the Share Laptop Screen panel with instructions to laptop users for sharing their screen. Participants can share using either the Zoom desktop client or a browser.
  4. Click Share screen on the Zoom desktop app or mobile app.
  5. Enter the sharing key and click Share (desktop) or OK (mobile).
    Zoom Rooms will show your shared screen on the Zoom Rooms display. You will see the screen share controls.

Web client

If you do not have access to the Zoom desktop client or mobile, follow the steps to share your screen using a browser.

  1. Visit share.zoom.us.
  2. Enter the meeting ID and click Share Screen.
  3. Click join from your web browser.
  4. Enter your name and click Join.
  5. Follow the instruction to share your screen using the Zoom web client.

Troubleshooting

Here are some common issues when direct sharing within a Zoom Room:

  • Confirm that the devices, particularly the controller, meets the prerequisites and is running the latest version of Zoom Rooms.
  • Confirm that the necessary ports are open on your firewall.
  • Mac laptops from 2018 or newer utilize a T2 security chip that disable the microphone when the lid is closed. Direct sharing will not work on these devices when closed. 
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