We have developed resources to help you through this challenging time. Click here to learn more.

Note: We are experiencing longer wait times than normal due to increased demand. You can still view answers to frequently asked questions or contact us but wait times may be longer than expected. Thank you for your patience.

Guidelines for Vanity URL Requests Follow

A Vanity URL is a custom URL for your company, such as yourcompany.zoom.us. This page can be customized to match your organization's branding. It also allows you to have access to features on your Zoom Account such as Branding and Single Sign On (SSO) services. Users can login to their Zoom account from your Vanity URL. 

If you need to have your existing vanity URL changed, contact Zoom Support. Your new Vanity URL will need to meet the same requirements as a new Vanity URL, listed below. 


  • Business, Education, Enterprise, or API plan
  • Account owner or admin
  • A custom domain (domains such as @gmail.com or @outlook.com cannot be used), owned by your organization. 

Guidelines and Requirements

  • You can apply for your Vanity URL at https://zoom.us/account
  • Vanity URLs should match your company's domain name.
    • For example, "hooli.com" should apply for "hooli.zoom.us".
  • Vanity URLs should be at least 4 characters in length (https://1234.zoom.us).
  • Vanity URLs must only contain letters, numbers and dashes (-).
  • Vanity URLs will either be declined or approved within 1-2 business days, notifications will be sent to the email address of the user who requested the URL.
  • If you need a vanity URL for a sub-account or department, it should contain the department name and the organization's domain name.
    • For example, if you need a vanity URL for your IT department, you should request "it-hooli.zoom.us" or "hooli-it.zoom.us".



Was this article helpful?