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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to https://support.zoom.us/hc/articles/201362003 for available contact options.

Affected components: Zoom Support Center

Audio echo elimination with proximity detection Follow

Overview

Zoom desktop client uses ultrasonic sound to detect proximity to a Zoom Room or another device joined into the meeting. Zoom Desktop Client will automatically disable computer audio to prevent audio echo in a Zoom Room. 

Prerequisites

Instructions 

Since Zoom Rooms is the audio source, the Zoom Desktop Client will automatically disable computer audio (both speaker and microphone audio) if it detects proximity to a Zoom Rooms. You do not have to do anything if this feature is enabled.