Recover a deleted cloud recording

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Zoom allows you to recover a recording from your trash folder. Learn more about what happens to cloud recording files when a user deletes their cloud recordings.

Prerequisites for recovering a deleted cloud recording

  • Licensed user with Cloud Recording enabled

How to recover a deleted cloud recording

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. If there are any cloud recordings in the trash, you will see a Trash icon  at the top right. Click the icon to see any deleted cloud recordings within the past 30 days. 
  4. Click Recover on the right to retrieve the recording.
  5. Click Recover again to confirm.
  6. Your recording will be available again on the Recordings page.

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