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Setting up calendar and contacts integration for the desktop client Follow

Overview

Zoom meetings and webinars that are on the user’s calendar can be reflected on the Zoom client with a join button and host information, providing an easy way to join the meeting. If a Zoom join link is not detected, the meeting will show the host information, but will also be listed as "Not a Zoom meeting" and not have a join button. The calendar integration is compatible with Google Calendar, Office 365, and Exchange.

You can also sync your Zoom contacts with Google, Office 365, or Exchange, allowing you to call your contacts using Zoom if you have a Zoom Phone license. You can still sync your contacts without a Zoom Phone license, but you won't be able to call them using Zoom.

Note:

This article covers:

Prerequisites

Setting up calendar and contacts integration

Note: Your admin can force you to use a particular service and restrict you from selecting calendar/contacts permissions. Contact your Zoom admin for more information. 

  1. Sign in to the Zoom web portal.
  2. Click Profile.
  3. In the Calendar and Contact Integration section, click Connect to Calendar and Contact Service.
  4. Select a service. 
  5. Change the permissions for the service.
  6. Click Next.
  7.  Follow the on-screen instructions to grant Zoom access to the calendar/contacts service.
  • Google: Follow the on-screen instructions to sign in to your Google account. Click Allow to let Zoom to access your contacts.
  • Office 365:
    • Choose a way to authorize the calendar: Choose an authorization method. The authorization method depends organization's security requirements. Contact your internal IT team if you are not sure which one to choose. Authorize with OAuth 2.0 is recommended.
    • Office 365 account email address: Enter the email address associated with your Office 365 account.
    • Office 365 account email password: Enter the password associated with your Office 365 account
    • EWS URL: This will be populated with the default EWS URL for Office 365. You can leave this as the default unless your Office 365 account uses a unique configuration.
  • Exchange:
    • Exchange login username or UPN: Enter the username or UPN associated with your Exchange account.
    • Exchange login password: Enter the password associated with Exchange account.
    • Exchange Version: Select the version of Exchange. If you are uncertain of the Exchange Version, please contact your internal IT team for more information.
    • EWS URL: Enter your organization’s EWS URL. Contact your internal IT team if you do not know the EWS URL.

Note: After allowing access, you will be redirected back to the Zoom web portal which will indicate the permissions for the calendar and contacts integration.

Using calendar integration

Note: After initially configuring the calendar integration, you will need to sign out of the desktop client and sign in again.

Once you have added a calendar to your Zoom account, Zoom will check your calendar for any upcoming Zoom meetings. The Meetings tab of your Zoom desktop client will show any Zoom meetings found on your calendar for that day. It will only show today’s upcoming Zoom meetings, in addition to any meetings that you have scheduled on your Zoom account, regardless of day.

If you click a meeting that you have been invited to, it will show a join button. If you click a meeting that you are the host of, it will show the Start, Copy Invitation, Edit, and Delete buttons.

Note: If you have schedule privilege for another user on your account, you will automatically see their scheduled meetings on your list of upcoming meetings and does not require the calendar integration to function. These meetings will be distinguished from your meetings by listing a different host under the meeting details. They can also be filtered out by selecting Me from the Meetings hosted by option at the top of the list of upcoming meetings. 

Using contacts integration

Contacts integration is useful if you have a Zoom Phone license. After syncing your contacts, you can use Zoom Phone to call them if they have a phone number attached to their profile.

You can access your synced contacts under Cloud Contacts in the Zoom desktop client.

Note: You can call synced contacts using the Zoom desktop client. Synced contacts are not available on the Zoom mobile app or provisioned desk phones.


Learn about making and receiving call using Zoom Phone.

Changing permissions for the existing calendar or contacts integration 

  1. Sign in to the Zoom web portal.
  2. Click Profile.
  3. In the Calendar and Contacts Integration section, click Configure.
  4. Change the permissions for the service:
  5. Click Next and follow the on-screen instructions to grant Zoom access to the calendar/contacts service.

Removing a calendar and contacts integration

  1. Sign in to the Zoom web portal.
  2. Click Profile.
  3. Below Calendar Integration, click Delete next connected account name.
  4. Confirm that you would like to delete the integration by clicking Delete.